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Joyce Koons Honda
Manassas, VA
3,014 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,014 Reviews of Joyce Koons Honda
March 10, 2017
Why we always return to Koons Honda. This is the sixth or seventh Honda we have purchased from Joyce Koons Honda, and the third from Dipak in the last year and one-half. We always start This is the sixth or seventh Honda we have purchased from Joyce Koons Honda, and the third from Dipak in the last year and one-half. We always start the car buying process at Koons not only because of the price but the excellent service department too. We have two Honda dealers that are closer to our house but we choose to drive a couple more miles to Joyce Koons Honda because they always go the extra mile for us, whether it be in the purchase or serving the vehicle. More
by KLMN
Employees Worked With
Tim Rowan, Dipak Regmi
March 09, 2017
Always timely and friendly Koon's Honda service department is on the ball! They keep you informed on the status of your car, whether you wait in their waiting room or leave the Koon's Honda service department is on the ball! They keep you informed on the status of your car, whether you wait in their waiting room or leave the dealership. Also friendly and provide great customer service! We have now purchased 3 cars from Koons Honda and will continue to use them for future purchases. More
by McCarthy
Employees Worked With
Chris Shade, Dipak Regmi
March 09, 2017
Civic Excellent service, in and out quickly, nice waiting area, service advisor was friendly, courteous and knowledgeable. Sevice hours are relatively ok, Excellent service, in and out quickly, nice waiting area, service advisor was friendly, courteous and knowledgeable. Sevice hours are relatively ok, used to open earlier. More
by Tbear
Employees Worked With
Heather Weyforth
March 09, 2017
Excellent service! The work was done in a timely manor. The service agent was courteous and professional. I strongly recommended their service department. They also pr The work was done in a timely manor. The service agent was courteous and professional. I strongly recommended their service department. They also provided additional cost savings. More
by Joke
Employees Worked With
JoAnn Gray
March 08, 2017
Service Department & Bought Car Dennis Chen was very helpful, friendly and easy to deal with. He understand what are my needs and was very patient. I'm very happy with his service. Dennis Chen was very helpful, friendly and easy to deal with. He understand what are my needs and was very patient. I'm very happy with his service. Behzad was very nice and friendly. I came in February 25 to get my sister's car Honda Civic to get oil change. When I pull up to service department and got out of my car, none of the service employees acknowledge I was there until TC Johnson came out from other room and ask me, how may I help you. I told him that I need to get oil change. TC was very helpful and nice. We bought three cars from your dealer and very happy with sales person. Cheng More
by Cheng Pakchan
Employees Worked With
Dennis Chen, Thomas Johnson, Behzad Mahmoodi
March 08, 2017
First car purchase This was my very first car purchase and it was a great experience! Steve was very wonderful throughout this whole process and I would highly recommend This was my very first car purchase and it was a great experience! Steve was very wonderful throughout this whole process and I would highly recommend working with him ! More
by Tmorrison
Employees Worked With
Steve Hughes, Andy Brunclik, Shawn McGregor
March 06, 2017
Excellent Service Department The Service Department at Joyce Koons Honda was excellent. They took my 2009 Honda Accord in quickly and kept me updated on all aspects of my service. The Service Department at Joyce Koons Honda was excellent. They took my 2009 Honda Accord in quickly and kept me updated on all aspects of my service. Thanks for treating my car well. More
by Edward B.
Employees Worked With
Mo Meghane
March 05, 2017
Purchased a 2017 Honda CR-V Touring from Joyce Koons Honda We had great service and really felt like we got a fair deal on the price of the car. Our salesperson, Rani, was very knowledgeable and helped with e We had great service and really felt like we got a fair deal on the price of the car. Our salesperson, Rani, was very knowledgeable and helped with every step of the process. More
by NoVaLady
Employees Worked With
Rani Ezra, Behzad Mahmoodi
March 04, 2017
Great experience I bought my 2016 Civic here last year and it was one of the best car buying experiences I've ever had. We got the price before going to the dealership I bought my 2016 Civic here last year and it was one of the best car buying experiences I've ever had. We got the price before going to the dealership and the sales guy we dealt with was fantastic. I took it back a couple of weeks ago to have it looked at regarding a possible recall issue and it was fixed quickly. More
by TWagner77
Employees Worked With
Not sure
March 04, 2017
Very bad customer service The employee didn't know what he was doing and didn't want to get any help. He had to be told what to do and took it personal. In the end what he was The employee didn't know what he was doing and didn't want to get any help. He had to be told what to do and took it personal. In the end what he was told to do was correct. Employees like that shouldn't be dealing with public. The only did the specific service on the vehicle, no courtesy vehicle inspection like always and the car wash was requested and didn't do it neither. More
by Jerry
Employees Worked With
Tony Pekich
