Joyce Koons Honda

Great price and service Abe Azzarkani was very professional, thorough, responsive to questions and concerns and flexible. Overall, great experience, and I would recommend Joy Abe Azzarkani was very professional, thorough, responsive to questions and concerns and flexible. Overall, great experience, and I would recommend Joyce Koons Honda and Abe to friends and family. More

What a truly enjoyable experience buying our 2016 Accord We can't say enough about the promptness, and respect that the JKH staff (Clifton-Honda sales and Miki-Honda financials) gave us. Top of the line ser We can't say enough about the promptness, and respect that the JKH staff (Clifton-Honda sales and Miki-Honda financials) gave us. Top of the line service and compassion in knowing how it feels being a customer. JKH is blessed to have such dedicated staff that truly love helping and working with customers. So rare to find that at a dealership now days. Again big Kudos to their staff !!! Angela made us feel like we were the only customers there, Clifton showed such caring/understanding in walking us through the initial test drive through the end of process/delivery for the new Accord and Miki in finance was the icing on the deal ... She was so nice and its so refreshing to see and talk with someone with such strong honest christian values, Clifton also had this as well. Completing the sales financials with Miki we have to say was the best we've ever experienced in closing auto financials. I call that a triple play !!! More

Great service I was greeted by a very friendly and professional service provider. He explained everything that I needed to know about what my car needed. Well done! I was greeted by a very friendly and professional service provider. He explained everything that I needed to know about what my car needed. Well done! More

Very good, not great. The salesperson I worked with, Mansour Assadpour, was very professional and accommodating throughout the entire sales process. I strongly recommend a The salesperson I worked with, Mansour Assadpour, was very professional and accommodating throughout the entire sales process. I strongly recommend anyone visiting Joyce Koons Honda ask for Mansour or Chris Montanez. The sales manager made several back-and-forth ventures to the sales office either in attempt to "wear us down" or converse with others, perhaps due to a lack of empowerment. Regardless, the typical sales tactic was frustrating and I expected more. While discussing/negotiating a trade-in value on my car, I was challenged repeatedly with what I perceived to be a high level of arrogance. I sold my car elsewhere. I hope this doesn't come across too negative; the overall experience was pleasant enough for me to purchase the new vehicle. Misty Barbe & Tyler Runey were very pleasant. More

Oil change, tire rotation I was not able to schedule an appointment for my oil change on the web site as it (the web) had a problem. I went to the shop really early (8:15am) a I was not able to schedule an appointment for my oil change on the web site as it (the web) had a problem. I went to the shop really early (8:15am) and was able to get worked in since I came early. I was advised of a couple of other items to get fixed and I agreed to have them done. More

Poor representation of vehicle I was led to believe I needed to put down a deposit in order to see the vehicle. Before giving a deposit, I asked many questions regarding the conditi I was led to believe I needed to put down a deposit in order to see the vehicle. Before giving a deposit, I asked many questions regarding the condition of the vehicle, I was told it was " clean", when I arrived, in addition to the one large dent that had been described by the dealer, there was another very damaged area. Also, there was hail damage on all of the horizontal surfaces. I had been looking for this model vehicle for quite sometime. The dealer did work on the price point to help with required repairs and ultimately I made the purchase. Since then I have been contacted by a customer service representative and they have worked to insure my satisfaction. More

Excellent Service!! I appreciate all of the help and patience from Ahmad "Abe" Azzarkani! He worked with me for two days as I was debating whether or not to trade in my 2 I appreciate all of the help and patience from Ahmad "Abe" Azzarkani! He worked with me for two days as I was debating whether or not to trade in my 2013 C300 to a 2016 Civic Touring, and on day two, I did! He had so much patience and was so kind and I will definitely recommend him. John Ortiz handled my financing, and he was great as well! He was quick and patient. Joyce Koons Honda offered a great deal on my trade-in as well! I definitely will recommend both of these guys as well as Joyce Koons Honda to my family, and friends! Such excellent service!! More

Purchase of 2016 CR-V Sale went smoothly, no undue pressure or haggling. Sales staff was well informed and thoroughly explained everything to my satisfaction. The final pri Sale went smoothly, no undue pressure or haggling. Sales staff was well informed and thoroughly explained everything to my satisfaction. The final price was acceptable. More

Surprise repairs. From the time I pulled in to my leaving the service was excellent. I was appreciated that Chris brought me to my car in the shop to show me the r From the time I pulled in to my leaving the service was excellent. I was appreciated that Chris brought me to my car in the shop to show me the repairs needed. Thank you. More

My first car!!! Abe was super friendly from the moment we walked in and made the whole experience of buying my first car smooth and stress-free. Unlike the other Hond Abe was super friendly from the moment we walked in and made the whole experience of buying my first car smooth and stress-free. Unlike the other Honda's that we visited on that day, he wasn't pushy or try to upsell, and that's what made us stay. After a long day of visiting multiple car dealerships we decided to make one last stop at this Honda and I'm glad we did because I walked out with a new Civic and happy with the price that I got it for. The financing people weren't as nice as Abe, but we were so pleased by the way we had been treated that we didn't mind less niceness. I'd give Abe an A for being so patient and not adding unnecessary pressure when making the decision of buying a car from them, and a B to the financing guys for taking forever to come up with the terms of the loan. More