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Joyce Koons Honda

Manassas, VA

4.7
3,011 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,011 Reviews of Joyce Koons Honda

April 26, 2015

Excellent Service The only reason this isn't a 5-star review, is that we had to make a return trip for a sneaky problem that was mis-diagnosed. Got it the second time More

by GShepMatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Burch
May 15, 2015 -

Joyce Koons Honda responded

Thank you for your recent review on DealerRater. We are so happy to have been able to find the issue with your car the second time around! I am sure we will earn that extra star next time you visit. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 23, 2015

Quick and easy This car deal was unusually fast, fair, and friendly. I would happily recommend the dealership to anyone. Koons did not disappoint. You won't be disap More

by Klloyd04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ortiz
May 15, 2015 -

Joyce Koons Honda responded

Thank you for your review. I am so glad that your visit was pleasant and efficient! We look forward to seeing you for service. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 23, 2015

service As always Kelly got care of my care in a timely manner, he is very professional and always nice. I am very happy to come to him for my care services n More

by spanto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2015 -

Joyce Koons Honda responded

We are so pleased that Kelly was a great choice in advisors for you! Thank you for your business. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 21, 2015

Very good overall experience We were very happy with our experience at Joyce koons Honda and will be coming back there for other vehicles. Very good price negotiation compared to More

by Pinette Roger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Barbe, Kevin Kwak
May 15, 2015 -

Joyce Koons Honda responded

We appreciate your review on DealerRater. We can understand the no rating for Quality of work and we will prove to you at your first service that a five star review of that one will be necessary! Thank you for your business. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 20, 2015

Only Koons I have been going to Joyce Koons Honda for 20 years. I have bought ALL my Hondas there. And I get them all serviced there! More

by echap6115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Burch
May 15, 2015 -

Joyce Koons Honda responded

We appreciate the last 20 years of business that you have given us and we can't wait for the next 20! Thank you again. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 18, 2015

Warranty service performed quickly Had my CRV in for Warranty/recall service recently without a hitch. They were even able to knock off a few left over small items quickly and at reason More

by igmatas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Miner
May 15, 2015 -

Joyce Koons Honda responded

We appreciate your review on DealerRater about your service experience. We appreciate the time that it takes for you to get here to have the service done and we look forward to seeing you again. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 17, 2015

My 2000 Honda needed a 171,000 mile major repair My 2000 Honda runs great, the inside is in great shape, but the transmission was on it's last legs! Thanks to Joe Carroll, I always use Honda Service More

by s2wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2015 -

Joyce Koons Honda responded

We appreciate your review on DealerRater and we are so pleased that Joe and the team keep your car running in it's later years. Thank you for your business. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 16, 2015

satisfaction I think you Dipak, my sale person, whom helped me, and over all gave me confidence, he is so polite and professional, I am feeling satisfy, and happy, More

by maritamor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dipak Regmi, Wilmer Mejia
May 11, 2015 -

Joyce Koons Honda responded

We are so happy that Dipak gave you an exceptional experience with us. Thank you for your business. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 16, 2015

Service Continued quality work and explanation of required and recommended work. Been doing business since 2009 and haven't been disappointed yet with workma More

by Pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2015 -

Joyce Koons Honda responded

Thank you for being a loyal customer for the past six years. We appreciate your business. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 16, 2015

All service Purchased a 2009 Civic and have had all services provided by Joyce Koonn Honda. All done correctly and on time with reasonable price. Have been very More

by eman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2015 -

Joyce Koons Honda responded

Thank you for purchasing and servicing your car with us. We appreciate your business. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

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