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Joyce Koons Honda

Manassas, VA

4.8
3,014 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,014 Reviews of Joyce Koons Honda

May 01, 2015

Quick service! Had an open recall issue on my vehicle that I could not have handled while it was overseas. They said it could take two hours, but they had it co More

by 2003OdyOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2015 -

Joyce Koons Honda responded

Thank you for reviewing your visit with us. We appreciate the opportunity to give you fast service! -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 28, 2015

2015 Honda Odyssey Salesman was knowledgeable and courteous. Price negotiation was hassle free and turning point in the buying process. The dealer offered lifetime warra More

by ananth225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Messaoudi, John Ortiz
May 19, 2015 -

Joyce Koons Honda responded

We appreciate your review on DealerRater. We hope you enjoy your new Odyssey and if you have any questions please give us a call. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 27, 2015

Very satisfied so far. We bought our Honda CR-V from this dealership and I've been bringing it there for servicing even though we now live in Leesburg VA which makes it a bi More

by Alain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pekich
May 19, 2015 -

Joyce Koons Honda responded

Thank you for taking the time to drive from Leesburg to have your car serviced here. We appreciate your business. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 26, 2015

Excellent Service The only reason this isn't a 5-star review, is that we had to make a return trip for a sneaky problem that was mis-diagnosed. Got it the second time More

by GShepMatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Burch
May 15, 2015 -

Joyce Koons Honda responded

Thank you for your recent review on DealerRater. We are so happy to have been able to find the issue with your car the second time around! I am sure we will earn that extra star next time you visit. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 23, 2015

Quick and easy This car deal was unusually fast, fair, and friendly. I would happily recommend the dealership to anyone. Koons did not disappoint. You won't be disap More

by Klloyd04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ortiz
May 15, 2015 -

Joyce Koons Honda responded

Thank you for your review. I am so glad that your visit was pleasant and efficient! We look forward to seeing you for service. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 23, 2015

service As always Kelly got care of my care in a timely manner, he is very professional and always nice. I am very happy to come to him for my care services n More

by spanto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2015 -

Joyce Koons Honda responded

We are so pleased that Kelly was a great choice in advisors for you! Thank you for your business. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 21, 2015

Very good overall experience We were very happy with our experience at Joyce koons Honda and will be coming back there for other vehicles. Very good price negotiation compared to More

by Pinette Roger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Barbe, Kevin Kwak
May 15, 2015 -

Joyce Koons Honda responded

We appreciate your review on DealerRater. We can understand the no rating for Quality of work and we will prove to you at your first service that a five star review of that one will be necessary! Thank you for your business. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 20, 2015

Only Koons I have been going to Joyce Koons Honda for 20 years. I have bought ALL my Hondas there. And I get them all serviced there! More

by echap6115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Burch
May 15, 2015 -

Joyce Koons Honda responded

We appreciate the last 20 years of business that you have given us and we can't wait for the next 20! Thank you again. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 18, 2015

Warranty service performed quickly Had my CRV in for Warranty/recall service recently without a hitch. They were even able to knock off a few left over small items quickly and at reason More

by igmatas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Miner
May 15, 2015 -

Joyce Koons Honda responded

We appreciate your review on DealerRater about your service experience. We appreciate the time that it takes for you to get here to have the service done and we look forward to seeing you again. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 17, 2015

My 2000 Honda needed a 171,000 mile major repair My 2000 Honda runs great, the inside is in great shape, but the transmission was on it's last legs! Thanks to Joe Carroll, I always use Honda Service More

by s2wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2015 -

Joyce Koons Honda responded

We appreciate your review on DealerRater and we are so pleased that Joe and the team keep your car running in it's later years. Thank you for your business. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

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