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Joyce Koons Honda

Manassas, VA

4.7
3,044 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,044 Reviews of Joyce Koons Honda

November 12, 2012

Everything went smoothly. Buying a car is serious business. When the experience is good, it can be serious and enjoyable. Folks here made it enjoyable. More

by rick.ballard.1232
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Stohlman
Nov 19, 2012 -

Joyce Koons Honda responded

Thank you for rating your experience with us on DealerRater. I am so happy that you had an enjoyable experience with us and we appreciate the feedback and the business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

November 07, 2012

Our buying experience was great!... We were welcomed right away by a knowledgeable salesperson in Spanish, who gave us confidence about our business. All of our questions were answered professionally a More

by fcgranja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Coral, Will Coral
Nov 19, 2012 -

Joyce Koons Honda responded

Thank you for rating your experience with us on DealerRater. We appreciate your business and I hope you enjoy your new car! -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

November 06, 2012

Arkeem was great! All 5's across the board for him. He is very friendly, knowledgeable, and professional. My only complaint is that I had to bring the car in to get the pinstripe and door/fender guards a More

by wingwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Stohlman
Nov 19, 2012 -

Joyce Koons Honda responded

Thank you for rating your experience on DealerRater. I will pass on your review to Arkeem so he knows that his hard work has been appreciated! I apologize for the inconvenience with your pinstripe and guards and I will make sure that these types of issues do not happen again. If you would like to discuss your issue further please call me on my direct line at 703-366-1005 or email me at JBencivenga@JoyceKoons.com. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

November 05, 2012

There are many reasons and some of the key ones are: Great service! Friendly and courteous behavior, Explain everything very clearly and then proceed to work, and most important of all they really keep More

by rajendranshivraman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pekich
Nov 09, 2012 -

Joyce Koons Honda responded

Thank you for reviewing us on DealerRater. It is always nice to hear that our service department is doing all they can for our customers. Thank you again for choosing us. -Jim Jim Bencivenga General Manager Joyce Koons Honda

November 05, 2012

great service. Everyone was a help including the cashiers. Even the was[ersons did a great job. The car ran fine after the service and I was pleased. More

by shanker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2012 -

Joyce Koons Honda responded

Thank you for reviewing our dealership. I am glad your experience was great and we appreciate your business -Jim Jim Bencivenga General Manager Joyce Koons Honda

October 25, 2012

I love Koons Honda! But this visit was not up to the usual standards. The car wash was broken & left with a dirty car. Also, The mechanic who did my lube forgot to reset my oil life indicator button, s More

by cjmiller14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 22, 2012

Great service, fit me in at late pm for oil change with rotating tires. Then recently had rejection sticker for inspection and they unlocked tire wheels, gave me new tire unlocking key all with no fee. T More

by nelsharpneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown see below
Nov 02, 2012 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. It seems that you were well taken care of by our service department! I will pass on this review to our staff so they can see that their great work has not gone unnoticed. -Jim Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

October 21, 2012

in and out of service quickly and with outstanding service! I've had service with Koons Honda for 11 years and have always been pleased with the service, attentiveness and responsiveness. More

by J_Decker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2012 -

Joyce Koons Honda responded

Thank you for sharing your service experience with us on DealerRater. We appreciate your continued business and look forward to the future. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

October 20, 2012

Overall it is very good experience buying honda from here. Very good customer service, friendly people. I recommend strongly to visit this dealer. Thank you. More

by naveenk2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2012 -

Joyce Koons Honda responded

Thank you for sharing your experience with us on DealerRater. I will share this review with the staff! -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

October 15, 2012

We recently purchased our second Honda vehicle at Joyce Koons Honda. Everyone we dealt with -- Dipak Regmi (sales consultant), Ronnie Jones (Finance Manager), and Jim Bencivenga (General Manager) -- were More

by Bar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2012 -

Joyce Koons Honda responded

Thank you for sharing your experience with our dealership on DealerRater. It was our pleasure to assist you with your second purchase from our dealership! -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

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