Joyce Koons Honda

The salesman, Eric Serrano, was very helpful and friendly. I was undecided about the Honda model that I wanted to purchase. Eric answered all of my questions so I was able to make an informed decisi friendly. I was undecided about the Honda model that I wanted to purchase. Eric answered all of my questions so I was able to make an informed decision. It was a positive experience. More

Very courteous service. Salesman was knowledgab;e and friendly. Car purchases are never much fun but he made it enjoyable. I would purchase a Honda from Koons again. friendly. Car purchases are never much fun but he made it enjoyable. I would purchase a Honda from Koons again. More

Bob is very thorough and courteous, listens to customers. Josh is very knowledgeable and gave me a tutorial on the Pilot technology - great gentlemen. Keep them. Josh is very knowledgeable and gave me a tutorial on the Pilot technology - great gentlemen. Keep them. More

This dealership was a bit out of my way, but they had the lowest price for the car I was interested in. Once I got there, they gave me the car at the quoted price. They were also very accommodating in allowi lowest price for the car I was interested in. Once I got there, they gave me the car at the quoted price. They were also very accommodating in allowing me to take the car to my wife for her to check out. The only negative I have is that the whole purchase process took longer than I expected, but that's a small thing in the overall transaction. More

We had an excellent experience purchasing a 2012 Odyssey from Joyce Koons Honda. Thomas Mitchell was our Sales Representative and was extremely knowlegable about all aspects of the vehicle and its capabili from Joyce Koons Honda. Thomas Mitchell was our Sales Representative and was extremely knowlegable about all aspects of the vehicle and its capabilities. He had the exact right formula of attentiveness without being overbearing and "pushy" in trying to close the sale. We visited the dealership more than once to see the vehicle and he always had it ready for us within minutes of our arrival. Thomas was very patient as we compared the vehicle to its industry competitors prior to our decision to purchase the Honda. He made the purchase of the vechicle as quick and seamless as possible - even coming in on his day off to ensure the process went smoothly for us. His follow-up after our purchase has been outstanding - answering all of our questions and ensuring we are satisifed with our vehicle. Thomas' approach to vehicle sales was refreshing and we appreciate all of his efforts in making our purchase a pleasant experience. More

Working with Gary Johnson was a great experience. He was very helpful and friendly. I believe we received a fair price for our car. I would definitely go back to Gary for future car purchases. very helpful and friendly. I believe we received a fair price for our car. I would definitely go back to Gary for future car purchases. More

I am extremely satisfied with the EXCELLENT service the staff at Koons Honda of Manassas afforded me and my wife. We have a growing family and needed to balance the needs of a larger vehicle while maintai staff at Koons Honda of Manassas afforded me and my wife. We have a growing family and needed to balance the needs of a larger vehicle while maintaining a certain level of fiscal responsibility. Dipak Regmi understood our concerns and worked with us tirelessly to lessen our monthly lease payments and ultimately was able to place my family in a beautiful, new, top safety awarded, Honda Odyssey. I could not be more happy with the entire experience at Koons and look forward to visiting the dealership for routine maintenance and for potential future leases and/or purchases. Sincerely, Mike Burgwald More

The customer service is always good. They let you know what they are going to do, and don't push unnecessary service. They are friendly, quick, thorough and usually send you home with a clean car. what they are going to do, and don't push unnecessary service. They are friendly, quick, thorough and usually send you home with a clean car. More

I have been going to Joyce Koon's Honda Service department for over six years. Why do I keep going back? Because they are the best! 7 years ago or more, you wouldn't catch me getting my cars servi department for over six years. Why do I keep going back? Because they are the best! 7 years ago or more, you wouldn't catch me getting my cars serviced at a dealer, but now I don't go anyplace other than Joyce Koon's! They are friendly, responsible, and thorough at what they do! Thanks, Bob More

Went to Joyce Koons after seeing an add that they donate $100 from every car to a charity. Looked at a used Pilot, loved the car, the price was right on what I was quoted at other dealers for a similar cond $100 from every car to a charity. Looked at a used Pilot, loved the car, the price was right on what I was quoted at other dealers for a similar condition and year Pilot. Steve Hughes was easy to work with and straight forward. No hard sell or pressure. I will be recommending them to any one I know looking for a car. More