Joyce Koons Honda
Manassas, VA
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3,038 Reviews of Joyce Koons Honda
This is our 8th purchase from Koons from our family. Nice to deal with. Great follow up. Can we get a few free oil changes for our new Honda since we do not live in the state where we purchased our new Hond to deal with. Great follow up. Can we get a few free oil changes for our new Honda since we do not live in the state where we purchased our new Honda from? The sale was unusual since we are in North Carolina but baulk the details were handled very well. We are very pleased with our new Honda and plan to go cross country. More
Durete Thompson is the best person to work with. I can't say enough good things about her. I would reccomend her to anyone looking for a new Honda. I was glad I took the time to get it right. I'm sure to be say enough good things about her. I would reccomend her to anyone looking for a new Honda. I was glad I took the time to get it right. I'm sure to be back the next time I'm ready for a new car. Arthur More
This is our 23rd vehicle on our insurance policy over 23 years of marriage. My wife and I have bought some cars and motorcycles over the years and the experience of buying our 2011 Ridgeline at Koons Honda years of marriage. My wife and I have bought some cars and motorcycles over the years and the experience of buying our 2011 Ridgeline at Koons Honda was the best we have ever had. The team of Mike and James really met all of our demands and exceeded our expectations. Highly recommend. More
This is the 6th or 7th vehicle that we have purchased from this dealer! They continue to be interested in "What will best satisfy this customer's needs" - not in what will generate the best "point in tim from this dealer! They continue to be interested in "What will best satisfy this customer's needs" - not in what will generate the best "point in time" profit! We have visited other dealers - even a few that we would advertise against. Koons of Manassas keeps us coming back with a novel "old time" approach - Take care of the customer and they will take care of you! More
Sales associate, Sunny Hague was great as well his Manager. The whole sale was fast and easy! This is the third car we bought from Koon's of Manassas and we are going...to continue to be their costume Manager. The whole sale was fast and easy! This is the third car we bought from Koon's of Manassas and we are going...to continue to be their costumer for ever!!!! Our trade, Honda Fit 2008, was appraised properly and the new Honda Accord 2010 EX-L V6 was priced properly as well. We took advantage of the low finance offer and we left with a great car and a pleasant evening at Koons of Manassas! Thanks Sunny and team!! More
Staff was courteous and friendly from the start. Even though my wife and I came in at a late hour to view car options, we felt welcome. We were not hassled to buy a car here and they were there to help though my wife and I came in at a late hour to view car options, we felt welcome. We were not hassled to buy a car here and they were there to help us with different financing options. I will definitely return to buy another car from this dealership. More
They are just simply fantastic! the people are kind and they worked with me to get me out of an expensive car and into something affordable. The service dept is very helpful as well. They work to get you they worked with me to get me out of an expensive car and into something affordable. The service dept is very helpful as well. They work to get you in and out of the shop and the show room as quickly as possible. I felt I was treated fairly and was well respected! More
The customer service was the best I had ever received and I continued to receive superior customer service through the entire process. I was able to go in and let Jeremy know exactly what I wanted in terms o I continued to receive superior customer service through the entire process. I was able to go in and let Jeremy know exactly what I wanted in terms of a car and the payment that I was hoping to achieve and he made sure that all of my needs were met. By far, the best experience I have had while buying a new car! More
I bought my car from Koons about a month ago. I recently went out of town and got a nail in the sidewall of my tire. I didn't know what to do so I called my service man, Joe Carroll. What a true delight t went out of town and got a nail in the sidewall of my tire. I didn't know what to do so I called my service man, Joe Carroll. What a true delight to have someone truly care! He found the closest dealer to where I was out of town and called them to make sure they had the right tire in stock and even set up the appointment for me and gave all my information to that dealership. It was painless and I was extremely happy! Koons Honda didn't make a penny on this service, they only cared about getting me taken care of and the tire fixed on my car. I could never ask for a better service person than Joe Carroll. More
I needed an oil change. I called up Joe Carroll and he told me to bring it in. It was done fast and accurate. Him & his team are Awesome! I would never take my car to any other dealer or person. My ca told me to bring it in. It was done fast and accurate. Him & his team are Awesome! I would never take my car to any other dealer or person. My car was even washed and sparkling clean! What a great experience! Joe knows how to treat his customers right! More





