Joyce Koons Honda

Excellent dealership My overall experience at Joyce Koons Honda was really great. The sales agents were nice, they were friendly and the atmosphere of the place was great. My overall experience at Joyce Koons Honda was really great. The sales agents were nice, they were friendly and the atmosphere of the place was great. I would highly recommend Joyce Koons Honda Manassas. More

Excellent service Very professional advisor. He was up front with all the prices but a bit pricey for me. But I would recommend this dealer service to anyone Very professional advisor. He was up front with all the prices but a bit pricey for me. But I would recommend this dealer service to anyone More

New Honda CRV 2018 Smooth transaction all around at Joyce Koons Honda. Doug Miller and Darius Blagmon were friendly and knowledgeable in helping us purchase our first Ho Smooth transaction all around at Joyce Koons Honda. Doug Miller and Darius Blagmon were friendly and knowledgeable in helping us purchase our first Honda CRV! More

professional, accommodating they where very helpful, efficient, informative and professional through out the whole process. Worked with me to get the exact car I needed and at they where very helpful, efficient, informative and professional through out the whole process. Worked with me to get the exact car I needed and at a price I can afford More

7 year service Roland had mentioned after my last service that the timing belt and water pump needed to be replaced. He explained why and provided an estimate at th Roland had mentioned after my last service that the timing belt and water pump needed to be replaced. He explained why and provided an estimate at that time. When I was able to bring the van in he was very pleasant and the work was completed on time. Thanks! More

Not Honest and Not Reliable Finance Their Finance peoples are not honest, not relaible and not professional. They have very poor and disrespectful customer service specially both manager Their Finance peoples are not honest, not relaible and not professional. They have very poor and disrespectful customer service specially both managers Shawn and Mike. More

Bought my first car!! 2019 Honda Civic Sport! Came to this dealership after hearing wonderful reviews about Mansour. My Nissan Murano had major problems and we had to let that go. Mansour took his Came to this dealership after hearing wonderful reviews about Mansour. My Nissan Murano had major problems and we had to let that go. Mansour took his time, staying as late until 11pm that night making sure we chose and got the perfect car for me. The amazing staff, including Shawn, helped with finances and making sure I got the best price within my budget. MY FAMILY AND I LOVE THIS TEAM!!! KEEP UP THE AMAZING WORK! Please go visit Mansour and Shawn for the best experience. More

Above and Beyond This most recent purchase was my third from Joyce Koons Honda, and every time, I have had exceptional service and been treated well. This most recent This most recent purchase was my third from Joyce Koons Honda, and every time, I have had exceptional service and been treated well. This most recent time I worked with CJ, and purchased a FIT. CJ and I spoke on the phone first, to ensure they had what I wanted on the lot, and then he met me in person for a test drive. He was courteous, knowledgeable, and personable. He is an excellent sales person, and at no time did I feel any overt pressure to close a deal. We did things in a friendly manner, and everything went smoothly. The financing package was excellent, and explained clearly by the finance department. They respected my budget, and worked to make sure payments were affordable to me. The only hiccup came at the end. There was a mishap in the final cleaning and buffing, which resulted in the paint on the bumper warping and twisting in one spot, maybe as large as a paperclip. Both CJ and the manager apologized, and I was given a new Accord as a loaner - free of charge - while my car's paint was being fixed. The staff was more upset than I was - accidents happen, and it's all good. They took care of me and my new car without any inconvenience to me. I have told people for years that if they want good service when buying a car, new or used, to go to Joyce Koons Honda. This was my first new-car purchase (the last two were used), and each experience was respectful of me and my time/money constraints. I will continue using this dealership for as long as I live in the area. More

Traveled From South Carolina To Manassas, VA to Buy Our Car It was a pleasure dealing with Joyce Koons Honda. We negotiated a great price for a 2018 Honda CR-V Touring that beat the pricing of the Honda Dealer It was a pleasure dealing with Joyce Koons Honda. We negotiated a great price for a 2018 Honda CR-V Touring that beat the pricing of the Honda Dealer closest to my home in Pawleys Island, SC. My local dealer said the price was too good for them to match and wished me good luck, I sent them a picture of the CR-V with my wife's smiling face. The negotiated price on-line?internet was the price I paid when I arrived at Joyce Koon Honda. No fuss and no further haggling. Not only that I have two years of VIP service which I will use whenever visiting family in Manassas. More

Out of state purchase. Bought a used Landcruier from Tyler Sutherland and flew to Virginia to pick it up. Tyler sent any pictures that I asked for and answered all my questi Bought a used Landcruier from Tyler Sutherland and flew to Virginia to pick it up. Tyler sent any pictures that I asked for and answered all my questions.. he even picked me up at the hotel. Great purchase experience and would fly to Virginia to do it again! Buy with confidence and request Tyler as your salesperson. More