Junction Auto Sales
Chardon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 317 reviews
Enjoyable Great customer service very friendly and knowledgeable staff would repeat business. Credit department was very helpful in getting me a loan. Servi Great customer service very friendly and knowledgeable staff would repeat business. Credit department was very helpful in getting me a loan. Service department was very helpful when I had a problem with in the first 30 days of purchase. More
My 2011 Ram 3500 Dually Purchase I purchased my 2011 Ram 3500 Dually in Dec. 2014. Unfortunatly, this unit was sold to me not as advertised, but that is my fault. The sales manager, P I purchased my 2011 Ram 3500 Dually in Dec. 2014. Unfortunatly, this unit was sold to me not as advertised, but that is my fault. The sales manager, Paul Sabitsch, tried to low ball me on my trade, stating it had a bad transmission.( Just doing his job I guess). After another "test" ride, that was proved false. we did reach a mutual trade in value. My salesman was John Bralek, who was very knowledgeable about the unit, made the purchasing experience quite comfortable. He responded very quickly to all my e-mails after the sale. Kaitlyn Misich in finance was another pleasurable experience. She was very professional and thorough in explain all documents involved in the transaction. I am a little disappointed in the Service Department. It took a short conference to resolve all issues. All in all, not a bad dealership compared to others I have dealt with. I gave them four stars. More
Great salesman Treated us with respect and gave us a chance. Checks up quite often, very friendly, does what it takes to get you what you deserve. Definitely 5 star Treated us with respect and gave us a chance. Checks up quite often, very friendly, does what it takes to get you what you deserve. Definitely 5 star quality sales person. More
Purchase Experience Junction Auto was very helpful in my desire to purchase a Ram 1500 pick up. The salesman (John Bralek) was quick to reply to my e-mail inquiry into a Junction Auto was very helpful in my desire to purchase a Ram 1500 pick up. The salesman (John Bralek) was quick to reply to my e-mail inquiry into a truck that had just arrived on their used lot, and worked with me to get a deal done within 7 days. Very professional and kept me apprised of any updates throughout the purchasing process. I would recommend Junction Auto and John Bralek to friends and family. More
No hassles or games There's such a stigma about car salesmen, but our experience with John Bralek at Junction Auto was smooth and effortless. I never felt like we were b There's such a stigma about car salesmen, but our experience with John Bralek at Junction Auto was smooth and effortless. I never felt like we were being pushed or pursuaded into making a quick decision. John provided us with the best information he could so that we could make an informed decision. Pricing was fair. More
Junction Auto Used Cars The staff was friendly and helpful. Good selection of used cars. They took the time to answer my questions and were helpful every step of the way. The staff was friendly and helpful. Good selection of used cars. They took the time to answer my questions and were helpful every step of the way. More
BAD ATTITUDE ALERT I was accused of playing on the net when all I did was shopping around. Please note: I did NOT have an appointment but merely inquired online. Subsequ I was accused of playing on the net when all I did was shopping around. Please note: I did NOT have an appointment but merely inquired online. Subsequently received an email from a salesman named Wheeler with the above accusation. What a way to treat customers. SUCKS and highly not recommended. The company website provides no way of contact other than an instant chat or a ph# but no way to send an email. All posts on their Facebook page are subject to approval; my guess is that a negative feedback is not approved. What a way to do business. Just saying More
Just Wonderful Dealership was closed on Sunday when I discovered the Veihicle. Called the next day on a Monday, and spoke to John Braylek, was a pleasure to speak w Dealership was closed on Sunday when I discovered the Veihicle. Called the next day on a Monday, and spoke to John Braylek, was a pleasure to speak with him that Monday morning. Went that evening to see the Chrysler that I fell in love with and John made it all possible for me and he gave me a good price for my trade in. More
John's help in me getting my car was easy & fast thanxs Great experience thank-you Junction& john bralek had my needs meet,very professional always have nice variety of new & used cars. I would consider Jun Great experience thank-you Junction& john bralek had my needs meet,very professional always have nice variety of new & used cars. I would consider Junction in the future for auto purchase! More
"No muss, no fuss, no pressure" I bought my first Jeep from Junction Auto over 30 years ago, and I recently purchased a 2015 Cherokee Laredo from them. The salesman was John Braylek I bought my first Jeep from Junction Auto over 30 years ago, and I recently purchased a 2015 Cherokee Laredo from them. The salesman was John Braylek whom I have known for many years, and he has sold me many Jeeps over the years. Junction is an outstanding car dealer (Jeeps and 2 other brands) and they show a super large inventory. Late last fall I called John Braylek and told him I was "interested in replacing my 2010 Jeep with a new one, I set up a same day appointment, I put my checkbook in my pocket, went to Junction Auto, met with John Braylek, and drove home with a new Jeep equipped just as I wanted it. No muss, no fuss, no pressure tactics, a pleasurable experience - as usual. I would give both Junction Auto and John Braylek the highest marks for customer satisfaction. I will continue our business relationship in the future - they have earned it. William A. Papenbrock More



