
Junction Auto Sales
Chardon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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I have bought and have been using Junctions service department for 5+ years and I must say up until 2020 I never had a bad experience. The last 2 years I have had a lug nut fall off while driving. The department for 5+ years and I must say up until 2020 I never had a bad experience. The last 2 years I have had a lug nut fall off while driving. The last tire rotation the technician hand tightens all 5 lug nuts on the driver side front wheel which I had to pull over and tighten myself. I asked for license plate LED replacement bulbs and was told for both the cost was close to 500$ when in turn they were looking at the Head light replacements (I would guess) I asked to have the washer nozzle replaced and found that the Technician broke the existing nozzle while replacing the defective nozzle. also, the washer fluid bottle was dry and not sure how the replacement and functionality worked after?? They state that the service department will do an inspection of the vehicles when dropped off, all tires were under preasure, not sure if they checked any other fluids besides completing my oil change. I believe that mistakes can happen but this is strike 3 and will find sales and service from another dealer. More
After a routine lube and oil. change, I could not find the “dealership experience survey” and wanted to write a review. Compliments to Greg Dines who has taken care of us for man change, I could not find the “dealership experience survey” and wanted to write a review. Compliments to Greg Dines who has taken care of us for many years. Regarding service on our Cherokee, Greg Dines is caring, professional and committed to giving his person attention. He is an outstanding Junction Auto representative. We have never been disappointed with Greg. Keep him! More
First oil change and ceramic touch up appointment. Ashley Richardson checked me in. Super friendly, knowledgeable and professional. Work was performed at a 5 star level, my vehicle left the body sho Ashley Richardson checked me in. Super friendly, knowledgeable and professional. Work was performed at a 5 star level, my vehicle left the body shop in great shape, paper floor mats were put down by the service dept. and i didn't wait very long at all. At checkout, I was informed that my first oil change was free of charge and the ceramic coating was included in my option warranty. I was also escorted to my vehicle by Ashley when I left! I couldn't ask for a better dealer service experience! If I could award more stars, I would! Mark Musca More
As always Greg Dienes did phenomenal with his attention to both detail and customer care! Greg is very patient and friendly! He doesn't mind explaining things and I always feel welcomed when I bring my tru to both detail and customer care! Greg is very patient and friendly! He doesn't mind explaining things and I always feel welcomed when I bring my truck here for service. I highly recommend this place. More
Nothing but good things to say. Corey is top-notch. We always do business with Junction and make sure to spread the good word. always do business with Junction and make sure to spread the good word. More
Love Junction Auto! It's clean and people are friendly . All customers are treated equally! Go Junction! All customers are treated equally! Go Junction! More
Junction is a great dealership! All there staff are helpful and excited for your big purchase. They care about what you are looking for and won't talk you into something different. They truly make sur helpful and excited for your big purchase. They care about what you are looking for and won't talk you into something different. They truly make sure your car/truck fits your needs and what you are looking for. More
Made the jeep buying experience the easiest car buy that I have ever been a part of. I know for a fact that I will use Corey again for my next jeep purchase due to how fast and easy he made the process. I have ever been a part of. I know for a fact that I will use Corey again for my next jeep purchase due to how fast and easy he made the process. More
Corey Turnbull is a fabulous car salesman and does the finest job when it comes to wanting to buy a new car. Always knows exactly what we want and gives us the best experience. finest job when it comes to wanting to buy a new car. Always knows exactly what we want and gives us the best experience. More