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KDK Mitsubishi
Brunswick, OH
261 Reviews
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Showing 261 reviews
July 05, 2021
I went in this dealership knowing i have bad credit but Adam and Ryan put in the time and effort and got me approved for a new car loan and now im driving a brand new 2021 ..thanks Adam, Ryan, Steve ,fo Adam and Ryan put in the time and effort and got me approved for a new car loan and now im driving a brand new 2021 ..thanks Adam, Ryan, Steve ,for your patience and time ..i would like to do business with you guys again in the future..yours truly Johnny Kimber More
by johnnykimber
Employees Worked With
Ryan Markham, Steve Tube, Mike Cluley, Adam Markham
Helpful June 08, 2021
HUGE shoutout to Ryan, Adam & Mike! These guys were beyond fantastic to work with. They are not your typical salesmen-nobody in the dealership is. NO PRESSURE, laid back, professional and personal! We beyond fantastic to work with. They are not your typical salesmen-nobody in the dealership is. NO PRESSURE, laid back, professional and personal! We walked out with not 1 but 2 cars! THANK YOU guys!!! More
by BEsser
Employees Worked With
Ryan Markham, Mike Cluley, Adam Markham
May 22, 2021
I bought my brand new 2022 Mitsubishi Outlander from KDK Mitsubishi. I worked with Renee, RJ, and Mike. Those 3, and the entire staff were great to work with. They were kind, friendly, attentive, and person Mitsubishi. I worked with Renee, RJ, and Mike. Those 3, and the entire staff were great to work with. They were kind, friendly, attentive, and personable. The showroom was clean and bright, and the lobby was classy. They gave me more than what my trade was worth. I love my new car and I'll definitely be back. 10/10 highly recommend for experience and value!! More
by Epic_Gamer90
Employees Worked With
RJ Elser, Nicole Bann, Ryan Markham, Celsio Perez, Renee Litvin, Caitlin Tube, Steve Tube, Mike Cluley, Roger Berry, Josh Smith, Adam Markham
March 13, 2021
The staff was great at first then it was like pulling teeth to get the car I wanted. They started dodging my calls one man would say it was done one would say a few more days. No one knew exactly where m teeth to get the car I wanted. They started dodging my calls one man would say it was done one would say a few more days. No one knew exactly where my car was or what was being done. I had a certified check waiting and waiting. I would never go there again or advise any one else to - I never got my car. More
by kramddd
Employees Worked With
Sai Ryan John (boss)
February 09, 2021
This place is shiesty. They sold me a structural damaged car. Never offered me the car fax. Came across friendly, but don't trust them. I should have known what they were about by what their showroom loo car. Never offered me the car fax. Came across friendly, but don't trust them. I should have known what they were about by what their showroom looks like. Outdated with 80's decore. If someone is in sales and knowingly sells you a structural damaged car, no matter what your experience with them has been, stay far away. The owners son sold me the car. So that tells you what they are about. More
by c12los
Employees Worked With
Owners Son - Phil
September 04, 2020
Just purchased my fifth car from KDK. Each purchase has been great and the staff is very nice and easy to work with. They do not hassle you and allow you to really get a good look at the diverse selection been great and the staff is very nice and easy to work with. They do not hassle you and allow you to really get a good look at the diverse selection of cars. Renee and Ryan and Phil have all been very nice and helpful. More
by VC
Employees Worked With
Renee, Ryan, Phil
July 22, 2020
Superb Customer Service Bought my first car from here, the staff is fantastic, Mike really helped me with my financing. The salesman, Joe, was great... one may say A-1, just Bought my first car from here, the staff is fantastic, Mike really helped me with my financing. The salesman, Joe, was great... one may say A-1, just like the steak sauce, superb. They really give off a welcoming feeling, the only thing they were missing were the homemade chocolate chip cookies. 11/10 would recommend to anybody looking to purchase an automobile. More
by Mike
Employees Worked With
Mike, Joe
June 28, 2020
My uncle purchased a Toyota Tacoma several weeks ago. 1/2 way home the tire pressure sensor light came on. We checked and all 4 tires psi read the same. I called and bitched about it. We were told if the sen way home the tire pressure sensor light came on. We checked and all 4 tires psi read the same. I called and bitched about it. We were told if the sensor went bad they may not fix it. Really???? A time was set for a detail that was promised and to look at the Air pressure sensor. Not to mention a knockin noice from the back end. I addressed that to them as well. Mind you a service conteact was purchased. So took it in for the scheduled appt. Well dropped it off a day early. Which was on a tuesday. Pick the truck up on Thursday. NO DETAIL WAS DONE. BURGS ON THE SIDES OF SEAT. OMFG.. I was pissed..... 5 miles down the road the air pressure light came back on. I turned around and went back to the service dept. Well turns out the spare tire was causing the light to come on. That was fixed they even showed me the psi reader. I've asked several times when was the oil changed. All I got was when the truck was inspected. WRONG!!!!! this was asked before purchase and several times after. They said the knocking notices was a bearing.. so the right rear bearing was replaced. Still knocking... I decided to take the truck elsewhere for an inspection... ready for this?? Front right and left bearings need replace, No oil change was done during their inspection and to top it off the right rear spring is broken. While on a lift inspecting the NOICE from KDK. Why was this missed??? I will never take a vehicle to them for service and I'd strongly advise not to purchase. Yes good prices that will cause extra out of pocket expenses. Oh they will mail out a 60.00 check for it to be detailed elsewhere. I will believe that when I see it... CAUSION CAUSION...... More
by Think twice
Employees Worked With
Ryan
June 23, 2020
The worst car decision I ever made in my 66 years of life… They buy cars at auctions that have problems and mask over them and sell them pretending not to know there’s any problem. After spending close life… They buy cars at auctions that have problems and mask over them and sell them pretending not to know there’s any problem. After spending close to $12,000 for the car I had to put another $6000 into it so it would run and look properly… Buyer beware! More
by Dturney411
Employees Worked With
Ryan
June 01, 2020
I spent 30k there and my check engine light came on the very next day.. I've been waiting a month 👎 horrible service and they didn't resolve the issue i highly don't recommend unless you want a lemon🤔 very next day.. I've been waiting a month 👎 horrible service and they didn't resolve the issue i highly don't recommend unless you want a lemon🤔 More
by Bigjermtrilllog
Employees Worked With
Steve
