
KIA of Canton
Canton, MI
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Excellent customer service. Communication was on point, and we didn’t miss a beat. A different dealer told us it would take two months to look at our car. Here we got our car back in a week after drop off! and we didn’t miss a beat. A different dealer told us it would take two months to look at our car. Here we got our car back in a week after drop off! Our service rep was kind, clear and very respectful. He’ll definitely be the reason we continue business with Kia of canton. Thank you Harold! More
Harold (Service Rep.) was very pleasant, and assisted me with use of my coupons to have my vehicle serviced. I was promised a vehicle wash, that was not honored the day of service. He guaranteed that if I b with use of my coupons to have my vehicle serviced. I was promised a vehicle wash, that was not honored the day of service. He guaranteed that if I brought my car in the next day my vehicle would receive the car wash as promised. He honored his word. Thank you for wonderful service, especially during these times were workers are few, but the labor is plentiful. Thank you for still taking care of your customers. More
Car towed to the dealer on a Thursday with a major issue... Check engine light in and flashing with reduced engine power. Not only did they under promise and over deliver (originally told me it would issue... Check engine light in and flashing with reduced engine power. Not only did they under promise and over deliver (originally told me it would be Weds of the following week for completion) but had my vehicle ready in less than 24hrs. Could not have been more happy with the experience. Will certainly be returning to them as needed! I was very impressed Martina. Dealing with a woman in service at a car dealership is a rarity and she is certainly up and coming in her knowledge. Keep up the great customer experience! More