Karl Flammer Ford - Service Center

Excellent service, pleasant and informative personnel , quick appt. Drop off and pick up, Reward points…why would we go anywhere else? We won’t! quick appt. Drop off and pick up, Reward points…why would we go anywhere else? We won’t! More

Always good. Karl flammer ford is always a good dealership to get service on my truck done. I feel like I am in high school again and writing a paper. Do you want Karl flammer ford is always a good dealership to get service on my truck done. I feel like I am in high school again and writing a paper. Do you want it double spaced? More

I am always elated with this dealership. They are so pleasant. They do everything correctly. They are so pleasant. They do everything correctly. More

Communication between technical and service rep was at best inaccurate and then relayed to me. Would like my diagnostic fee returned because I never asked for my transmission to be repaired but to see if best inaccurate and then relayed to me. Would like my diagnostic fee returned because I never asked for my transmission to be repaired but to see if the recall was going to correct shift problems and p0420 code and as far as I can tell it did. Real fast to tell me”inaccurately” that I need a new transmission for some outrageous price. Please contact me. More

Chad got my extended warranty company to approve a $4500 repair. Without it my truck would be waiting to blow the engine. He was instrumental in saving my truck. Thank you Chad repair. Without it my truck would be waiting to blow the engine. He was instrumental in saving my truck. Thank you Chad More

Good customer service overall. It took a while to get fixed due to mechanic shortage but I was understanding to the situation. It took a while to get fixed due to mechanic shortage but I was understanding to the situation. More

Rachell got our car in for an issue super fast. While it was in there her communication was fantastic and answered every question we had. She made the process as easy as possible on us. While it was in there her communication was fantastic and answered every question we had. She made the process as easy as possible on us. More

Courteous, fast, good communication Rob was courteous and had great communication. The car had the repair completed in a timely manner. had great communication. The car had the repair completed in a timely manner. More

Outstanding service experience in every way! Scheduling and options for drop off or pickup/delivery are a great option! I was contacted by Rachell first thing in the morning regarding the servic Scheduling and options for drop off or pickup/delivery are a great option! I was contacted by Rachell first thing in the morning regarding the service request. She was in constant contact with me throughout the entire service process with estimated cost of repairs. She even checked my FordPass account and advised me of my credit balance to ease the bill! I needed full rear brake replacement with rotors and pads and my vehicle was still done before lunchtime!!! Rachell was extremely knowledgeable, professional and courteous. When I went to pay for the service, she offered the option to have the vehicle delivered to my home so my wife and I wouldn’t have to drive back up later to pick it up! Hands down the absolute best service experience and I would highly recommend and will continue to have both of our vehicles serviced here! More

Excellent service. Chad went out of his way to make sure my service was totally covered by my warranty. Chad went out of his way to make sure my service was totally covered by my warranty. More