Eric Bittner

Vehicle was not troubleshot correctly. The wrong part was changed for 1150 dollars. The vehicle still has the original reported problem, it has occurred twice in less than 1 week from when The wrong part was changed for 1150 dollars. The vehicle still has the original reported problem, it has occurred twice in less than 1 week from when it was picked up. They refused to do anything else to resolve the issue. No loaner vehicle offered for 3 weeks of total time my vehicle was at the dealer. No refund, no relief, no explanation other than " we checked it and its good". Problem happened the very next morning and another time since. Horrible experience cost me 1150 dollars and 3 weeks for absolutely nothing. Avoid Flammer Ford in Tarpon Springs at all costs. More

by Ranger not fixed Verified Customer Verified Customer

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Very nice service advisor and greeter. Pleasant waiting area. Fast and friendly reception. Kept me informed/ Pleasant waiting area. Fast and friendly reception. Kept me informed/ More

by djb40360 Verified Customer Verified Customer

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Have purchased several fords here, good service, be prepared to be there for several hours prepared to be there for several hours More

by TERRIE Verified Customer Verified Customer

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Great shop to work for, great people, able to get cars in and out in reasonable time in and out in reasonable time More

by hbullardbmwfl93 Verified Customer Verified Customer

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excellent service upon pulling up! Denise was 500% customer oriented. warranty maintenance is crazy costly to do with you all! no idea who any of those people are and I am not entirel Denise was 500% customer oriented. warranty maintenance is crazy costly to do with you all! no idea who any of those people are and I am not entirely sure my tires were actually rotated - why make me rate them if I never saw them??????? NO idea why I was there from 810 until almost 1030 - that seems like a way to run up the hourly rate More

by dianegbenage Verified Customer Verified Customer

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Excellence service, prompt, communicated change when an extra day was required to detail the car. extra day was required to detail the car. More

by cdmissel Verified Customer Verified Customer

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Everyone was friendly, diagnosed our issues and repaired in a timely manner! We will definitely recommend your service center in a timely manner! We will definitely recommend your service center More

by d.deb2010 Verified Customer Verified Customer

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I've been to other dealers for Service, but always had a bad experience. Been using karl now for about 1 years and have had nothing but great service. Even though theres a Ford dealer 4 miles from my home, bad experience. Been using karl now for about 1 years and have had nothing but great service. Even though theres a Ford dealer 4 miles from my home, it's worth going out of my way for great service. More

by WINGFIELD.PAUL Verified Customer Verified Customer

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Dealer was able to work with my time constraints and finish my 5000 mile service in less than an hour. finish my 5000 mile service in less than an hour. More

by Customer Verified Customer Verified Customer

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Service was great, came in for a warranty repair on my 23 tremor fast turnaround didn’t have to wait long at all. tremor fast turnaround didn’t have to wait long at all. More

by WHITESIRG Verified Customer Verified Customer

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