Karl Flammer Ford - Service Center

They took great care of me and the truck issue. The waiting for the repair was very quick and I in joyed the waiting area. waiting for the repair was very quick and I in joyed the waiting area. More

The service writer should be aware of available coupons and offer them, but I had to show the coupon on my phone from the dealership to get the coupon. Additionally they wanted to replace my cabin air filt and offer them, but I had to show the coupon on my phone from the dealership to get the coupon. Additionally they wanted to replace my cabin air filter. I declined and while I was paying I heard 2 different techs come in and ask if they were replacing cabin air filters. Feels like they were just trying to create some extra work and revenue for the dealership. Oil change was fine but I probably will not be back. More

Always friendly staff. The service was quick and stress free. I have been dealing with them for over 10 years now and would recommend them to friends free. I have been dealing with them for over 10 years now and would recommend them to friends More

Kinda put back that I called ahead and asked if I could use the Springhill Karl Flammer oil change deal and service said “yes”, but when the time came to honor it was a different story. I even bought my fu use the Springhill Karl Flammer oil change deal and service said “yes”, but when the time came to honor it was a different story. I even bought my fusion, brand new from Karl Flammer, then treated like this? More

Fast service, 5 star advisor Dylan.I had the Works oil Fast service, 5 star advisor Dylan. I had the Works oil change, tire rotation. Only waited an hour. Great price as well for this service Fast service, 5 star advisor Dylan. I had the Works oil change, tire rotation. Only waited an hour. Great price as well for this service More

Have known Karl, Nancy, Jimmy & Mark Flammer for decades. So sorry for the loss of Karl and Nancy, however their sons carry on their great tradition of service and honesty! I wouldn't patronize any other de So sorry for the loss of Karl and Nancy, however their sons carry on their great tradition of service and honesty! I wouldn't patronize any other dealer in the area. More

Excellent Service Great Communication Sometimes the up selling f recommended services is a bit much, but I had a great service experience I would recommend Darlene to my friends and family. selling f recommended services is a bit much, but I had a great service experience I would recommend Darlene to my friends and family. More

Excellent service from the time we walked though the door . Thank you all from sales to the auto mechanics. I send my friends and family to your dealership. We trust no other . . Thank you all from sales to the auto mechanics. I send my friends and family to your dealership. We trust no other . More

Service writer was nice and responsive. Unfortunately, they don’t look at previous worked performed. Was told front and rear brakes needed resurfacing. Flames had done front resurfacing 10 months and 14k they don’t look at previous worked performed. Was told front and rear brakes needed resurfacing. Flames had done front resurfacing 10 months and 14k miles ago. Once they were reminded of that, it was performed at no charge. Was also informed that I needed a brake flush. Again, that service was done 4 months ago. Once reminded of that, it was decided that was not necessary. We have spent over $ 1000 in “ maintenance / service issues in the last 9 months. The vehicle only has 51k miles. Not angry about things that I agreed to. Just frustrated that it takes several phone calls and back and fro with “ someone’s manager” to get what actually needs to be done. Also have had problems in the past with being asked to pay 2nd and 3rd diagnostic fees for the same issue that it was brought in previously. The people at Flammer are nice, responsive and courteous. It’s just the lack of awareness and having to look at old records to verify u actually need servi More

GREAT PLACE TO BRING MY AUTO'S FOR WHAT IT NEEDS. SOMETIMES THE WAIT TIME IS TO LONG. I WAITED OVER TWO HOURS FOR NEW PART TO COME IN BECAUSE THE TECH CROSSED THREADED THE PART. THE CUSTOMER'S LOUN SOMETIMES THE WAIT TIME IS TO LONG. I WAITED OVER TWO HOURS FOR NEW PART TO COME IN BECAUSE THE TECH CROSSED THREADED THE PART. THE CUSTOMER'S LOUNGE IS UNCOMFORTABLE !! More