Karl Flammer Ford - Service Center

Excellent service! !! Rachael gave me outstanding service. When I need a new car I’ll definitely call you !! Rachael gave me outstanding service. When I need a new car I’ll definitely call you More

Smooth transaction 13 more words 10 more words If I keep this up it will cease to be funny this up it will cease to be funny More

We have had superior service at this dealership. David our salesman has always been extremely helpful. We have been so pleased with the service I received from this business. They went above and be David our salesman has always been extremely helpful. We have been so pleased with the service I received from this business. They went above and beyond to help me. More

Overall very good. We had a part that was on back order for over a year and it took around a month to finally get the part and get the truck fixed but the parts guys di We had a part that was on back order for over a year and it took around a month to finally get the part and get the truck fixed but the parts guys did a great job finding what we needed. More

Transmission wasn't shifting properly. Told them of FMC recall notices. I was charged $200 for diagnostics, which any auto parts store runs for free. They told me that I needed a new trans Told them of FMC recall notices. I was charged $200 for diagnostics, which any auto parts store runs for free. They told me that I needed a new transmission which would cost $4600. I declined and fixed the problem myself which was a TCM reprograming. More

Very informative and was able to get my vehicle repaired promptly Excellent Very very excellent promptly Excellent Very very excellent More

This was the very best service I have ever had. All of the people that were involved were exceptional and very helpful. Each individual was focused on making sure that my needs were met. The entire All of the people that were involved were exceptional and very helpful. Each individual was focused on making sure that my needs were met. The entire staff was well trained and friendly. My service advisor Rachell Visnosky was really great at getting me through this process. In summary it was an outstanding experience provided by a highly trained team. Thank you D.J. Monarch Jr. More

Service advisor is excellent! Takes care of the customer, listen to your device request and pleasant Takes care of the customer, listen to your device request and pleasant More

Would've liked a little more communication since they had my truck so long but the rest of my experience was great and the warranty I got with my truck was worth every penny. my truck so long but the rest of my experience was great and the warranty I got with my truck was worth every penny. More

My husband informed someone the problem with my vehicle (through our mechanic). Sat in your back lot for a week. Didn't hear anything from a rep. My husband had to call. Maybe no one knew it was there unti (through our mechanic). Sat in your back lot for a week. Didn't hear anything from a rep. My husband had to call. Maybe no one knew it was there until I needed to retrieve something. POOR COMMUNICATION. More