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Karl Flammer Ford - Service Center

Tarpon Springs, FL

4.6
1,414 Reviews

1,414 Reviews of Karl Flammer Ford - Service Center

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March 17, 2022

Oil change and recall was done. Great customer service as usual! I was alerted that I would need new brake pads next oil change! More

by MOUSE1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wallace
March 16, 2022

Charge me for a oil change when I have 3 prepaid left and 2 week past due More

by BULKCORN2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Bender
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Karl Flammer Ford responded

Thank you for your feedback -- were you able to speak with your service advisor regarding your prepaid oil changes? We would be happy to look into this to verify them. Please email me at jacobkovach@karlflammerford.com and I would be happy to assist. Thanks, Jacob Kovach Customer Relations Coordinator

March 16, 2022

Got an oil change + appointment the day after I called. It took awhile, but at my dealership in Michigan it was a 14 day wait. Everyone was lovely and so are the donuts. It's enough to make a girl move More

by LOROBINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Karl Flammer Ford responded

Thank you for the feedback! We also have a mobile unit that is able to come out to you, which is slightly quicker method with a personal service advisor. Unfortunately we don't go out to Michigan, but maybe next time you're in the area...

March 16, 2022

I like Karl Flammer Ford Service Department for their real willingness to help, support and professionalism. Unpleasant accurance with my car after all turned out to be a very pleasant experience wit More

by presvictor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Krutzik
Mar 16, 2022 -

presvictor responded

I like Karl Flammer Ford Service Department for their  real willingness to help, support and professionalism. Unpleasant accurance with my car after all turned out to be a very pleasant experience with Karl Flammer's employees. I highly recommend Karl Flammer Ford to everyone. Victor Dobroff, Tarpon Springs FL

Mar 17, 2022 -

Karl Flammer Ford responded

Thank you sincerely for the review, Victor! We appreciate your feedback and the opportunity to assist. We will look forward to seeing you at your next visit to keep everything in top shape!

Mar 17, 2022 -

presvictor responded

Thank you, Karl***6STARS***Flammer, You are the best! Victor Dobroff, Tarpon Springs.

March 15, 2022

Great experience, Dale did everything as stated, that's why I come back all the time More

by SBRAM1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale
March 14, 2022

The service writer, Dale, was exceptional in his knowledge and his customer service. At the completion of service, which was a recall, he explained everything thoroughly. It was a pleasure to deal w More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale in Service Department
March 14, 2022

Service is great. Location is great. Lounge is great. Would be nice to take competitors coupons. More

by pmassey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy
March 12, 2022

Aaaaaa a as as as as as as as as as ddc gg gg he More

by DJ47MENK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bittner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wallace
March 11, 2022

Oil change took 3. 5 hours, with an appointment, and was $20 more than the price I was quoted when I called. Had the service person been honest upfront when I arrived o More

by mjproulx50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian
Apr 01, 2022 -

Karl Flammer Ford responded

We apologize for any inconveniences incurred -- we have placed signage around our service department indicating increased anticipated turn-around time to keep our customers informed. We do also offer a mobile service van that can perform regular maintenance such as oil changes, tire rotations, filter & fluids; recalls; and brake work and tire patches & replacements. This provides customers with a personal service technician from the comfort of home or from their workplace. If there is anything I can do to assist, please feel free to reach me and I would be happy to help! Best regards, Jacob Kovach Customer Relations Coordinator jacobkovach@karlflammerford.com

March 11, 2022

The staff at the dealership are very nice. Very much appreciated Sandra and Amy for their help. More

by Deanna H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra and Amy
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