I was excited to spend part of my day Saturday purchasing a new vehicle. To support my local economy, I decided to shop at the Heber City Karl Malone.
Upon arrival I was immediately approached by a sales associate. I was very clear that I wasn't 100% sure what I wanted yet, but wanted to take a look around and see what inventory was there. He lingered, asked me a few more questions and I asked if it would be okay if I just had a look for myself for a few minutes.
Two rows of cars later, I was approached by another salesman. I said I had been helped, but thank you, and again mentioned that I was just having a look around. No more than 45 seconds later did a third salesman come outside and tell me that I was being rude. I told him that I was in no way trying to be rude, but was simply trying to have a look around the lot and determine if I had any questions and narrow down a few vehicles to try out. I continued by saying that I didn't want to waste anyone's time.
At this point, the sales associate began accosting my husband and I, asking us what we do for a living and if we could even buy a car. I explained that I work for a global company and before I could even finish, he jumped down my throat yet again. I said to my husband, you know what... Let's just go. And Mike (the sales associate) continued with his aggressive and disrespectful remarks... all because I asked for a few minutes to view the lot without a sales associate. I drove away shaking.
I was prepared to pay cash for a vehicle from Karl Malone Heber City. I can honestly say that I will never visit a Karl Malone Dealership again. Such a shame since Heber, Midway and Park City are typically full of the most wonderful and friendly people.