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Karl Malone Toyota
Draper, UT
310 Reviews
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310 Reviews of Karl Malone Toyota
February 20, 2020
Service was going down hill last few times I was in. This was my final test. What a difference. Been a service customer for about 18 years. Repairs range from oil change to major. Work done is superi This was my final test. What a difference. Been a service customer for about 18 years. Repairs range from oil change to major. Work done is superior. Wiped down oil drainage excess so didn't smell oil for the next 4-5 days in garage. Complete satisfaction start to finish this time. More
by larlin
Employees Worked With
Richard Blycker
February 20, 2020
Love this place, and how they care for my Yaris. I like scheduling appointments on-line and They’re ready when I’m showing up. Love the vanilla latte espresso shot and popcorn. scheduling appointments on-line and They’re ready when I’m showing up. Love the vanilla latte espresso shot and popcorn. More
by Yaris 1a
Employees Worked With
Female Christy green very polite and detailed. Thx
February 20, 2020
Blenda was awesome working me in with the time frame I had and provided amazing customer service. My car came back in the condition just as I expected it had and provided amazing customer service. My car came back in the condition just as I expected it More
by Julie
Employees Worked With
Blenda Bench
February 19, 2020
Very friendly and professional people. I received thorough communication on my service. It was completed in a timely manner and made sure I was satisfied. thorough communication on my service. It was completed in a timely manner and made sure I was satisfied. More
by Feddy
Employees Worked With
Danielle Miles, Ryan May
February 19, 2020
Had a check engine light come on out of nowhere. I contacted service and Conner met me and took care of servicing the car and ordering a replacement gas cap. I brought my Prius C back and he installed contacted service and Conner met me and took care of servicing the car and ordering a replacement gas cap. I brought my Prius C back and he installed the gas cap and finished everything with an attitude of taking excellent care of the customer. It was refreshing to encounter a positive attitude from start to finish through out my whole adventure. More
by John
Employees Worked With
Conner,
February 19, 2020
Efficient and Friendly I love your dealership. Moved to Utah about a year ago and I have had Toyotas for the past 30 years. You do great work at Malone. Friendly, efficient I love your dealership. Moved to Utah about a year ago and I have had Toyotas for the past 30 years. You do great work at Malone. Friendly, efficient and thorough. If I have had a problem you quickly want to solve it. The gentleman I worked with this morning. Was helpful and thorough in answering my questions and guided on how I could extend my service warranty. Thank you. More
by jcoppleSAILOR
Employees Worked With
Don't remember
November 27, 2019
Great experience! We just purchased a Toyota Highlander from Karl Malone Toyota. From the moment I first entered the dealership through the purchase of the car a few da We just purchased a Toyota Highlander from Karl Malone Toyota. From the moment I first entered the dealership through the purchase of the car a few days later, this was a great experience. Robert Fox, who helped us, was courteous, knowledgeable, and helpful. Everyone else from the dealership that we interacted with was the same way; pleasant and helpful. And, oh yeah, we love the car. More
by Stan
Employees Worked With
Robert Fox, Ryan May
September 03, 2019
abuse and deception -5 stars awful attempt to by a Camry Draper I had a horrible 2 day ordeal at Karl Malone Toyota. My daughter had found a camry that she liked and my wife wa awful attempt to by a Camry Draper I had a horrible 2 day ordeal at Karl Malone Toyota. My daughter had found a camry that she liked and my wife was quoted $5900 I took time off work to have it checked by my mechanic and came back to talk. he noted my concerns and the $5990 he had previously quoted on his negotiation sheet. after the obligatory wait he came back saying not only could they not honor the quote but it would be $9990 the edmunds number for the car is $6100 for great condition this car is decent at best. I told Matt i was disappointed we had been deceived and he had wasted a significant about of my time and walked out. I came back a few minutes later and asked for the general Manager i was directed to the sales manager who didn't even bother to step out of his bull pen he not only didn't even attempt to apologize for the deception but proceeded to berate me using foul language to impress his peers. . I went in with decent expectations of dealing with a reputable business. I will not be going back I could go to low book sales if I wanted abuse and deception. More
by Gatelink
Employees Worked With
Matt Lawson and sales manager
June 24, 2019
Excellent Service!!! Excellent experience from TJ, our salesguy through Arkan and with Akim. Def recommend!!! Just bought my wife a Sequioa and they were great through the Excellent experience from TJ, our salesguy through Arkan and with Akim. Def recommend!!! Just bought my wife a Sequioa and they were great through the entire process! More
by DavisLG
Employees Worked With
TJ, Arkan, Akim
