Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Karp Volvo
Rockville Centre, NY
919 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
919 Reviews of Karp Volvo
January 20, 2020
Tyler was awesome. Very knowledgeable and transparent, and answered all our questions. Walked out with a new car after only expecting a test drive today. and answered all our questions. Walked out with a new car after only expecting a test drive today. More
by Sclancy
Employees Worked With
Tyler Zsebedics
January 11, 2020
A pleasure doing business with Karp Volvo My wife and I thought Izzy and Mirza made all the difference in deciding to lease our 1st Volvo. What a great team! Very warm, personable, and to the My wife and I thought Izzy and Mirza made all the difference in deciding to lease our 1st Volvo. What a great team! Very warm, personable, and to the point which made us very satisfied customers. We appreciate their excellent salesmanship! Thank you! More
by Norm
Employees Worked With
Miraz Kavazovic and Isaiah "Izzy" Sannon
December 24, 2019
Second Volvo we’ve leased from Karp. No nonsense, no BS, no pressure, just like you’d want a new car experience to be. Mike Kelly was awesome! Highly reccomend him, and Karp! Thanks again!! no pressure, just like you’d want a new car experience to be. Mike Kelly was awesome! Highly reccomend him, and Karp! Thanks again!! More
by Scott M
Employees Worked With
Mike Kelly
November 30, 2019
This was my 4th Volvo from KARP but my first time dealing with Mike Kelly. Mike really is a true professional with great customer service skills. I don’t have a job where I’m at a desk, so me & Mike we’re with Mike Kelly. Mike really is a true professional with great customer service skills. I don’t have a job where I’m at a desk, so me & Mike we’re playing a lot of phone tag in order to get me in a new lease. Whether it was at the dealership or on his cell while he was on his way home, he was always available to answer any questions I had. Great Customer Service! Best Christian Rossi More
by Christrossi
Employees Worked With
Mike Kelly
November 23, 2019
A LUXURY CAR WITH NO LUXURY SERVICE Prior to my Volvo, I had two Lexus vehicles. Both were less expensive then my Volvo now. When you get your car serviced at Lexus, you get a sandwich Prior to my Volvo, I had two Lexus vehicles. Both were less expensive then my Volvo now. When you get your car serviced at Lexus, you get a sandwich wrap, a barista to make you coffee and a nice car wash. You can also get an appointment any day with no wait. At Karp Volvo, I had to wait a few days for an appointment. Not the end of the world. My appointment was 10:15am Saturday. I showed up and explained to the service man that the car was in dire need of a car wash. I even said if it does not come out clean I will wait longer for them to run it back through. I told the man I was going to walk into the RVC town while I waited. About an hour into the service, he called me and said my car needed rear break pads. I laughed and said no way can that be true. I had two Lexus vehicles which both had over 40k miles and I never put breaks on the car. He explained to me that Volvo cars come with smaller break pads on the rear. (what??? That is insanity). I declined to have the pads put on because if the car does need rear break pads that is a scam from Volvo itself. Around 12:20pm, the man called me and said my car was done. I was down the block and said I would be right there. I came and my car was still dirty. I asked the man if it had its car wash. He said the tech was at lunch and he could give me voucher for a car wash because it was supposed to rain.. I said I would wait for the tech to come back. Another employee was there and he said he would take the car. The man took the car and it came back. The exterior was still a little dirty but not the end of the world. I got into the truck and the inside was still dirty. I went back in and asked if they cleaned the inside. The two men said that they do not clean the inside... It was now almost 1:00pm (my appointment was at 10:15 - I had my oil changed and tires rotated) which was almost 3 hrs now. Three hours for a oil change, tire rotation, and half a car wash.. that is now crazy but not the end of the world. When I got my Volvo it was more expensive then my Lexus car and truck. I never expected that I would pay more for a vehicle and get worse service. I drive a $52,000 truck and Volvo can not even clean the inside during a car wash.. After I left, I called Volvo in Glen Cove. I asked if they cleaned the inside during the car wash. They said they did. The car wash is a small item but its something Karp Volvo can do better on. The break issue is much larger. Does anyone know who I can contact for that? How do you put smaller break pads on a vehicle so people have to change them more often to make more money? The employees in the service center are fine humans. This is an issue with the service center itself. More
by Scigirl22
Employees Worked With
Service Department
November 17, 2019
Excellent Purchase Experience Recently we decided to upgrade our existing Volvo C70 to a newer model S60 using the same dealer (Karp Volvo) and salesman (David Markowitz) as before Recently we decided to upgrade our existing Volvo C70 to a newer model S60 using the same dealer (Karp Volvo) and salesman (David Markowitz) as before. Again, our experience mirrored our previous one - prompt and efficient transaction, knowledgeable and friendly advice, and excellent tutorial of the operation of the selected vehicle. Overall a pleasant, no-pressure buying experience. More
by mahoney700
Employees Worked With
David Markowitz
November 07, 2019
EXCELLENT EXPERIENCE Just went from an XC90 to an XC60, both from Karp. We worked with David Markowitz for both cars and are return customers primarily because of David. Just went from an XC90 to an XC60, both from Karp. We worked with David Markowitz for both cars and are return customers primarily because of David. He's a consummate professional, straightforward and efficient. The Karp dealership was a pleasure to work with and the entire experience was smooth and enjoyable. David also involved Mirza, one of the managers. He was also highly professional, respectful and clearly was trying to make us happy and keep our business. We would highly recommend both Karp Volvo and David. More
by dylcar12
Employees Worked With
Mirza, David Markowitz
October 28, 2019
Michael Kelly was a professional and informative salesperson. The dealership itself gave the best deal in NY. Highly recommend seeing them and we love our 2020 XC90. Go see Michael Kelly and you won salesperson. The dealership itself gave the best deal in NY. Highly recommend seeing them and we love our 2020 XC90. Go see Michael Kelly and you won’t regret it. More
by Jjnyc107
Employees Worked With
Mike Kelly
October 22, 2019
New xc60 Went from xc90 to 60. No problems. Paperwork, phone calls emails. Always responsive. 2nd time using Michael and he is always a pleasure. He knows ever Went from xc90 to 60. No problems. Paperwork, phone calls emails. Always responsive. 2nd time using Michael and he is always a pleasure. He knows everything we needed to know. More
by Randm
Employees Worked With
Mike Kelly
October 15, 2019
Great experience This is the second car I have bought from Mike and I could not be any happier with the customer experience. I knew which car I wanted and he made the This is the second car I have bought from Mike and I could not be any happier with the customer experience. I knew which car I wanted and he made the purchasing and pickup experience seamless and professional. I'll definitely return for my next car. More
by VolvoBuyer
Employees Worked With
Mike Kelly
