Karp Volvo

volvo XC60T5 I have visited a few other dealers before coming to Karp Volvo. I bought a car I was looking for from Karp. The price offered was reasonable and entir I have visited a few other dealers before coming to Karp Volvo. I bought a car I was looking for from Karp. The price offered was reasonable and entire process very pleasant. More

Best Sales Team I recently purchased a car from this dealership and Tyler was my original sales person. I had to come in one day and test drive the car a second time I recently purchased a car from this dealership and Tyler was my original sales person. I had to come in one day and test drive the car a second time and Tyler was out for the day so the Sales Manager Damari told me "do not worry we are all a team here" and had another sales rep who was also nice assist me. long story short I ended up buying the car and both Tyler and the other gentleman worked together to deliver it to me. Hassle free, great place , great people!! More

Not a great experience Unfortunately I did not have the best experience with the current lease of my vehicle. I initially stated I had a previous negative experience at a di Unfortunately I did not have the best experience with the current lease of my vehicle. I initially stated I had a previous negative experience at a different Volvo dealership where the person did not state the corrrect amount due at signing. This time was worse. I initially stated I wanted taxes and fees rolled in to my monthly payment and absolutely zero due at signing. I was given an amount for the monthly payment which was then negotiated within the next week. On the evening I picked up my car it was then communicated to me that the taxes and fees were not rolled in to the monthly payment and the amount due for taxes and fees was only communicated to me on that evening. It is not a respectable way to do business to make people think they are getting a better deal than what is actually offered. To make matters worse the general manager, Wayne, called me the next day to apologize while at the same time basically blaming the situation on me. I hope lessons were learned for all involved. I know I learned mine. What a horrible response to my review from Ellen Karp. Of course you (the dealership) are now going to claim it was all in writing. Does that make it OK that it was not communicated to me verbally? It was on writing on Chelsea’s notes that she took after my visit, which again, was never communicated to me. Truly a horrible dealership. I will never be coming back to make another deal with Any Volvo dealership again. I regret my decision to lease to vehicle. I should have backed out. More

Top notch service..... I walked in looking for a quality used car. What i found was a great selection of certified used cars and SUVs.. The first person I met was Craig Gra I walked in looking for a quality used car. What i found was a great selection of certified used cars and SUVs.. The first person I met was Craig Graber. He was in fact the only person I needed to talk to.He answered every question I had in regards to quality, affordability and of course “””” availability. I must say he was a pleasure to deal with. Well ,,,, I bought my first Volvo and I couldn’t be happier.... Thanks again to Craig and the rest of the Volvo team.. More

New Lease Hello Well it was time to lease a new car as my XC70 was coming off of lease. So, back to Karp Volvo and my salesman David Markowitz and Administr Hello Well it was time to lease a new car as my XC70 was coming off of lease. So, back to Karp Volvo and my salesman David Markowitz and Administrator Tim Gilley. I have been working with them for years. Sales and Service always great. Have a question or an issue, they always call you back So, I just lease a 2018 XC 60 Very Nice More

Great experience with Chelsea Chelsea was excellent from start to finish. Even had toys for my 5yo to play with while we discussed and shopped around. Simply put, we have been le Chelsea was excellent from start to finish. Even had toys for my 5yo to play with while we discussed and shopped around. Simply put, we have been leasing cars for years and have never had a better experience. She is a gem. More

Excellentin all respects. We are now purchasing our fifth Volvo from Karp Volvo with David Markowitz as our salesman. All of the people we have dealt with at Karp are courteou We are now purchasing our fifth Volvo from Karp Volvo with David Markowitz as our salesman. All of the people we have dealt with at Karp are courteous and cooperative. We know that mechanical things sometimes can go wrong but Karp has satisfactorily addressed each and every one. We have no hesitation in once again purchasing from Karp. David is extraordinarily helpful. The serve department has gone out of the way to make our visits comfortable and has addressed all of our needs. More

Volvo XC60 My wife and I worked with Ramon on a new Volvo XC60, which we are leasing for 3 years. The friendliness and professionalism throughout the dealership My wife and I worked with Ramon on a new Volvo XC60, which we are leasing for 3 years. The friendliness and professionalism throughout the dealership was outstanding. We plan to return to Karp for our next vehicle. More

A friendly, attentive, non-pressure car purchase transaction From the start Tyler was very friendly and attentive to my family's needs in a car. Tyler explained all features of the preowned car that caught our From the start Tyler was very friendly and attentive to my family's needs in a car. Tyler explained all features of the preowned car that caught our interest in a very honest and patient way. He had a no pressure attitude as well. Once the deal was done, Tyler did everything to make it as smooth as possible and within two days the car was in our driveway. Would definitely recommend Tyler and Karp to others if they want to feel good driving away from a dealership. More

Dissapointed once again After my original review I was contacted by Ellen Karp. Since then the car had to be serviced again for the same problem. My car was there for two d After my original review I was contacted by Ellen Karp. Since then the car had to be serviced again for the same problem. My car was there for two days again.....now the same problem happened yesterday! Now a new problem. On July 1st the temperature in the car was reading 38 degrees and showing a snowflake! The worst part the air conditioning stopped working!!! I have once again reached out to Ellen Karp for assistance as I don't know what to do next. More