Karp Volvo

Excellent Dealership We visited a lot of car dealerships this past month and i'm so happy we went with Karp Volvo. My sales consultant was Mike Kelly and he was excellent We visited a lot of car dealerships this past month and i'm so happy we went with Karp Volvo. My sales consultant was Mike Kelly and he was excellent and very knowledgeable. I was undecided on which volvo to lease, Mike was very patient and not pushy at all. He even did paperwork for me on his days off. He is an excellent sales consultant and an asset to Karp, I will definitely send people to him. More

This is my 4th Volvo with Karp. Karp has done an excellent job for me, both on the sales and service side. I would highly recommend David Markowitz in sales. The service departmen Karp has done an excellent job for me, both on the sales and service side. I would highly recommend David Markowitz in sales. The service department is also very responsive. More

David Markowitz/Karp Volvo Wonderful Experience! Dealerships don't provide the same level of service to their Fleet customers as they do for their traditional ones . The incentive just isn't there. Dealerships don't provide the same level of service to their Fleet customers as they do for their traditional ones . The incentive just isn't there. I get that. I never expected otherwise. This experience with David Markowitz and the folks at Karp Volvo was far different than all the other interactions I have had in my years -of which there have been many as I have been in a Fleet vehicle since I graduated college and got my first real job in pharma sales. Historically, most dealerships wouldn't even notify you when your Fleet vehicle arrived on the lot. Pick up was, "Here are the keys, take care.' David, however, treated me as a top priority. His passion for Volvo is evident. David spent so much time going the features of the Volvo S90 -of which there are many, it was incredible. The way Harry Winston loves and speaks about diamonds, David Markowitz does the same for Volvo and that makes all the difference in the world. I am very fortunate that my employer offers the Volvo S90 as a company car. It is truly special. In 2005 I bought my mom a new Saab 9-3 Turbo. I shopped around. Karp offered something very reasonable and their professionalism made my decision an easy one. I know that I will buy another car for my mom up in Syracuse and there is a very high probability it will be an XC60 and there is no doubt as to where that purchase will be made: Karp. Thank you, David!! More

Amazing Experience Cannot tell you what an amazing experience this was. I highly recommend this dealership. Michael Kelly is such a pleasure to deal with. He was hone Cannot tell you what an amazing experience this was. I highly recommend this dealership. Michael Kelly is such a pleasure to deal with. He was honest and upfront about EVERYTHING. Everyone there was pleasant and I could not be happier with my choice to lease my car through them. Michael, You have a customer for life! Thank you, Thank you, Thank you! More

Outstanding customer service I am extremely grateful to the team at Karp Volvo having recently purchased my third car from them. Tim Gilley is an outstanding administrator and to I am extremely grateful to the team at Karp Volvo having recently purchased my third car from them. Tim Gilley is an outstanding administrator and took great care to ensure my absolute satisfaction. David Markowitz is a true professional and walked me through the car details and purchase, answering any and all questions so clearly. The entire team in the showroom and behind the scenes were welcoming and very attentive. Having owned two previous Volvos, I can also add that the service dept. is a pleasure to deal with and provides top notch customer service also. Thanks to all! More

Professional personalized service I was extraordinarily pleased with the professional and personalized assistance I received from Michael Kelly of Karp Volvo during the purchase of my I was extraordinarily pleased with the professional and personalized assistance I received from Michael Kelly of Karp Volvo during the purchase of my car. He is very knowledgeable about the different Volvo models and helped me figure out which one was best for me, without any pressure or rush. I really got the sense that my satisfaction with the car was his top priority. Also, I had an unusual request concerning the car that I was trading in, and Michael figured out how to make it happen. I can very confidently recommend Michael's service. More

A pleasant surprise It is a rare occurrence when one purchases an automobile from an automobile dealership and finds the encounter to have exceeded all expectations in a It is a rare occurrence when one purchases an automobile from an automobile dealership and finds the encounter to have exceeded all expectations in a positive manner. Our dealings with Karp Volvo, in Rockville Center, Long Island was not only a reassuring and pleasant experience, but one that also has engendered a feeling of satisfaction that our decision to purchase a new Volvo from Karp was a correct one. The sales personnel and support staff were all polite, respectful, friendly, conscientious and knowledgeable. David Markowitz, the sales person who sold us our car was truly a gentleman and an expert at his trade. John Lane, the sales manager at Karp is personable, helpful and eager to provide answers to any questions that may arise. At no point in our transactions did we ever feel pressured or uncomfortable. We knew that we had made the correct choice of a dealership with regard to our purchase. We look forward to continuing our relationship with Karp Volvo. T. Markus More

Purchase of 2018 XC60 We traded in our 2013 XC60 and were very pleased with the value received and the loyalty package. Our purchase of the new car went very smoothly. Mr M We traded in our 2013 XC60 and were very pleased with the value received and the loyalty package. Our purchase of the new car went very smoothly. Mr Markowitz was very thorough and gave me his undivided attention to the operation of the car. More

Friends don’t forget! Damari and Rich Petrone went out of their way to find us a car that best suited our needs. They were very accommodating and stayed well past business Damari and Rich Petrone went out of their way to find us a car that best suited our needs. They were very accommodating and stayed well past business hours to make sure that we were able to leave with our new Volvo. They were very knowledgeable about the car and it’s features and helped us get comfortable with its technology. We are very happy with Karp dealership, their employees and the service we received. We look forward to dealing with them again in the future. -Richard C More

Karp Volvo - Terrible Experiende I recently bought a Volvo S90 Inscription. The first dealership I went to was Karp Volvo. I have to say that this dealership made the entire new-car I recently bought a Volvo S90 Inscription. The first dealership I went to was Karp Volvo. I have to say that this dealership made the entire new-car buying process into a terrible affair. The dealership had my wife and I waiting 4 hours last Sunday=, the salesman would talk to us for a few minutes, then say "i'll be right back", and wouldn't come nback for 30 minutes. This repeated over and over, and the dealership was empty early on a Sunday. I asked to speak top the manager three times, but he refused to give me two minutes of his time while I am looking to buy a $60,000 car. Incredible arrogant. The salesman kept promising to get me the color combination I wanted, and wanted a "deposit" even though they couildn't tell me about a specific car, price, delivery time, etc. Extremely shady and I am certainly glad I didn't go along with that. Of course after we finally said "enough" and left, Inever received a follow-up call from the salemsman about the car they claimed they would find nearby. Overall a terrible experience with this dealership, and I would never recommend Karp Volvo. More