Kasper Chrysler Dodge Jeep

Great experience buying a mini-van Sales associate Wesley was great and worked with us to determine a good deal for our needs. We felt good after the purchase and are thankful for the Sales associate Wesley was great and worked with us to determine a good deal for our needs. We felt good after the purchase and are thankful for the service they provided. More

Great salesman Wes was my salesman he bent over backwards to make sure i got the truck i wanted and got me extra incentive money when others said i didnt get it Th Wes was my salesman he bent over backwards to make sure i got the truck i wanted and got me extra incentive money when others said i didnt get it Thanks Wes!!! More

Hassle free The people at Kasper were very friendly and easy to talk to. They did not treat me unfairly and gave me the exact deal I was looking for. I will defin The people at Kasper were very friendly and easy to talk to. They did not treat me unfairly and gave me the exact deal I was looking for. I will definitely be a repeat customer in the future. More

I knew it was a go when I saw Shane in a GREEN shirt!!! We decided to stop by on a Sunday just to look around . Bob is an automotive assessor and heard good things about the Jeep Latitude. We have a Jeep Li We decided to stop by on a Sunday just to look around . Bob is an automotive assessor and heard good things about the Jeep Latitude. We have a Jeep Liberty also and love it. I've had my Sports track for 12 years and honestly if Ford still made them we would have bought one. We really like Mike and Ryan in service and they've always taken great car of us. So I went back and Shane was extremely pleasant, showed me what they had and let me drive a Renegade and the Latitude. He asked about what I was looking for, concerns and needs. That impressed me because I he did not pressure me. When Bob got back in town we both went to Kasper and he drove the Latitude and was very impressed. We sat down, juggled numbers, went over what the car offers and we were excited. There were a few questions I asked and he found out the answers for me. Shane was professional and did his job. Went to financing, did our paperwork and drove off in a new Cherokee Latitude. We actually went to Amish Country and it drove like a charm. Got great mileage too!!! Thank you guys and we are so happy! Have a safe 4th! Bob & Tera Fair More

Suprising We were on vacation and did not expect to buy a car. Surprising. The price was right and they went out of their way to make the sale. Literally to a We were on vacation and did not expect to buy a car. Surprising. The price was right and they went out of their way to make the sale. Literally to a water park. More

Great service I recently stopped at Kasper looking for truck, i found a Dodge RAM at a great price. It wasnt long until I was being helped. Shane is a great Salesm I recently stopped at Kasper looking for truck, i found a Dodge RAM at a great price. It wasnt long until I was being helped. Shane is a great Salesman and worked with me to get my new truck. He streamlined the process, made everything clear and made all the necessary arrangements to drive off the lot in a new truck in only a couple hours. I will go to Kasper for my next vehicle as well and ask specifically for Shane. More

Great buying experience! I purchased a preowned 2014 Chrysler Town and Country a week ago and it has been great! The dealership was very nice and my salesman, Shane, did an a I purchased a preowned 2014 Chrysler Town and Country a week ago and it has been great! The dealership was very nice and my salesman, Shane, did an awesome job! I am very happy with my purchase! This is my second van purchase from this dealership and I will go back for future purchases. More

Shady, liars, sexist and anti military Buyer beware. This is a military hating dealer. They are liars and crooks. Ted, Chris and the own Bryan are all sexist lying people. I can prove it. I Buyer beware. This is a military hating dealer. They are liars and crooks. Ted, Chris and the own Bryan are all sexist lying people. I can prove it. I kept voicemails and emails from there lies. They misrepresent vehicles. They hid the reviews on Facebook so no one can read what they truly are. I was mid buying a vehicle for the price listed. They upped the price and told me they had a right to do that. False advertisement. Don't make a complaint to Brian he doesn't care if his staff lies to you. More

Hands down the best. Shane and Ted did an excellent job of getting me in the Jeep that I wanted.Even when I wasn't sure about it they let me keep the Jeep overnight just t Shane and Ted did an excellent job of getting me in the Jeep that I wanted.Even when I wasn't sure about it they let me keep the Jeep overnight just to make sure it was what I really wanted!And it was my wife and I both love it! Thank you. More

Worst car buying experience ever!!! I recently purchased a 2015 Ram 3500 and it was the worst car buying experience I have ever had. I was both lied to and deceived. I would look somewhe I recently purchased a 2015 Ram 3500 and it was the worst car buying experience I have ever had. I was both lied to and deceived. I would look somewhere else for a car purchase. I couldn’t find a Ram 3500 with the options I was looking for, so I wanted to place a factory order. I got pricing from several dealers. Kasper’s sales manager offered me a deal that was several thousand dollars better than the others so even though they were 2hrs from my home I placed the order with them. Before the truck arrived I called the dealership and learned the sales manager had left. Then they attempted to renegotiate, raising the price. I told them that I would not pay that and they could sell the truck to someone else. I discovered I could order from another dealer and get the same deal I had originally, but the 2015 models were no longer in production so I would have to wait for a 2016. Not wanting to wait that long, I asked Kasper to look at it again, they did and came back with a fair price so I told them I would buy the truck. I got a pre-approval from a local credit union for the loan and discussed the rate with the new sales manager and the finance person at Kasper. I was told that they could be competitive with that rate, or I could re-finance after 3 months with no penalty. I agreed to take their financing, if I had used my financing the process of completing the sale would take a week because I could only make the trips to the dealer on the weekend. I went to Kasper on a Saturday to trade in my old truck and take delivery of the new one. When I arrived it was raining quite hard and the new truck was parked in the service department so I could look it over. The sales manager took my trade for a test drive and when he returned he said everything looked good. We just need to wait on financing to finish up with another customer. When I went to the finance office I reviewed all the numbers and then was told what the payment would be. The interest rate was 2.05% higher than my credit union. This rate would equate to $4,200 more over the life of the loan compared to my rate. Since we had already discussed refinancing I accepted this knowing that 3 months of higher payments was worth saving my time traveling back and forth between the dealer and credit union. I was upset with the pricing change, but I felt I got a good deal and had the truck I wanted. That evening I looked over all the paperwork and discovered that the loan I signed had a prepayment penalty if paid off more than 6 months early! I should have read the fine print before I signed, but since this had already been discussed I thought I was safe. I immediately sent a text the sales manager expressing my discontent and suggesting several ways he could attempt to make this right. I was told he would discuss it with the finance manager first thing Monday and get back to me. Monday I received this text message back from him: “The loan was done electronically on Saturday and the finds were deposited in our account. With that being the case there isn’t much we can do to refinance the loan. The finance was done with the best APR and term available.” I contacted the bank to see if the account number was available so I could begin the refinance process. I was told the loan had not been processed and there was nothing in their system. Why would the bank release funds on a loan that hasn’t been processed? It appears this is another attempt by Kasper to mislead me. To summarize: I was lied to and hassled with over the price after placing the order, I was lied to again about what the financing terms would be. Finally once they had my money I was lied to and blown off when I caught them on the financing. I would advise anyone looking to purchase vehicle to stay away from Kasper, they may offer you a good price, but they will try to take advantage of you if given the opportunity. More