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Kayser Chrysler Center of Watertown

Watertown, WI

4.7
346 Reviews
Trusted Since 1925 Kayser began selling and servicing cars back in 1925 on East Washington Avenue in Madison. Paul A. Kayser, a farmer from Fitchburg opened the dealership to sell and service the new Ford Model T. Your Satisfaction First Thanks to the loyalty of so many satisfied customers and the dedicated & effective work of so many Kayser employees we grew to be the largest Ford dealership in the state. Kayser has since grown to sell Chrysler, Dodge, Jeep, Ram, Chevrolet, Buick, GMC, Ford and Lincoln brands through 8 locations in, Sauk City, Green Bay, Janesville, Watertown and Madison. Hometown Caring Professionals When Paul Kayser began selling the Ford Model T in downtown Madison, the city was really more like a small town. Although I have always thought of Madison as having that small town feel, it has grown tremendously & very successfully since 1925. Best Price Policy However, we still strive to provide a small town friendliness feel while maintaining the low, volume pricing model Kayser has been known for. Kayser Chrysler Center of Watertown offers the full line of Chrysler, Dodge, Ram and Jeep models along with the largest selection of used cars in the Watertown area. Comfortable Family Friendly Atmosphere Our management staff have put together a great team who continuously outperform our customers and my own expectations. We look forward to seeing you again soon at the dealership. It's worth the drive.
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105 Highway 16 Frontage Rd

Watertown, WI

53094

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Showing 346 reviews

August 06, 2018

Best time ever buying a SUV and RAM P/U. Steve and Frank are the best at there job. I will tell everyone to go to Kayser for the next car or truck. Randy S, More

by Randy S.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Slayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Winter
July 27, 2018

Amazing Even before I walked in the dealership I was greated with a smile by glen (who was phenomenal) he was very informative and helpful throughout the ent More

by Beccaj98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Slayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Kumbier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2018

Thank you Kayser Our experience with purchasing our new RAM truck was very pleasant and very helpful. We thought Scott did a wonderful job with going through everythin More

by Diane 55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Slayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2018

Smooth buying experience It was indeed a pleasure working with Scott Bornick on my new 2019 Ram 1500. We had discussed this truck purchase for over six months. It only took tw More

by GhostRyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Slayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2018

Never met nicer people! Knew what we wanted, price was right, kind, intelligent people. My sister can be rude but she was all smiles and chuckles. Thanks for taking care of More

by Lyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2018

Rotors Bad My rotors went bad on my ram after 26000 miles after having it . They said it would cost me 675 dollars plus tx. But first they said it would cost m More

by mdaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Slayton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bornick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Nufer
Aug 07, 2018 -

Kayser Chrysler Center of Watertown responded

My name is Dave and I'm the General Manager with Kayser Chrysler Center in Watertown. First, I want to ensure you; we greatly appreciate your business from the beginning. I'm very sorry you're disappointed but I'm still happy you brought up your concerns. Unfortunately, brakes and rotors are considered wearable parts and especially after 26,000 miles plus however many miles were on the truck when you purchased, rotors can start to warp and require replacement. Wearable parts are not typically covered under warranty. Even new cars will only address wearable part issues up to 12,000 miles or 12 months. I'm happy our Service Department did offer the discount for you and I'm hoping you have better success going forward with your brakes and rotors. Thanks again for sharing your views. I sincerely hope you still have the confidence in the Kayser Watertown team for continued Service on your vehicle.

July 07, 2018

Happy Drivers Our experience with Glen and other staff at Kayser was positive from beginning to end. We were treated with respect, and everyone was thorough in maki More

by IMPrimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2018

Terrible customer service I had some problems with my car and needed it towed once getting the car towed they took me to Kayser Chrysler. Once I got to the dealer the tow truck More

by Chrysler101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Nufer
June 27, 2018

Extremely Easy to work with Everyone here was extremely friendly and helpful. Glenn took the time to go through every feature in my new car and get me settled. Everyone involved More

by brett44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Slayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2018

Excellent All sales people are very pleasant and have excellent service. They all are very friendly. They knew what I was looking for but came up with my best More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Slayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bornick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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