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Kayser Chrysler Center of Watertown - Service Center


1 Lifetime Service Review

105 Hwy 16 Frontage Rd, Watertown, Wisconsin 53094

1 Review of Kayser Chrysler Center of Watertown - Service Center

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July 06, 2018

"Terrible customer service "

- Chrysler101

I had some problems with my car and needed it towed once getting the car towed they took me to Kayser Chrysler. Once I got to the dealer the tow truck driver and my self went to talk to the advisor upon talking to the advisor and telling him what was wrong with my car he was very rude and told me it would be a while before they would get to it. After getting back on the phone with my insurance company to find somewhere else to take my car to get looked at I asked him if there was a rental car or loaner car I could use until they find out what was wrong with my and he got snippy with me and said no. I went to talk to the used car manager to see if they had a car to use and he was absolutely rude as well. I was 45 miles from home and all I wanted to do was get home and get my car fixed but this dealer made it impossible. I would not recommend going to Kayser.

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