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Kearny Mesa Acura

San Diego, CA

not yet
rated
138 Reviews

5202 Kearny Mesa Rd

San Diego, CA

92111

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Showing 138 reviews

May 27, 2021

I just had my maintenance service yesterday because my TLX needed A1 service and as expected, James M. exuded great customer service, he's definitely knowledgeable, very accommodating and well-mannered. T More

by robertoverzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Morgan
May 27, 2021 -

Kearny Mesa Acura responded

Hi Robert, Thank you for your positive feedback. We are glad to hear that James exuded great customer service during your recent visit. At Kearny Mesa Acura we appreciate your recommendation and look forward to working with you again.

May 25, 2021

Juan is my friendly service advisor and always listens to my concerns and fixes the problem. He usually fixes my car within a few hours, if not I’m given a free rental. I feel that he is trustworthy, which i More

by kaychick33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 25, 2021 -

Kearny Mesa Acura responded

We love hearing this! Thank you for the kind review. Juan is always happy to help. Our Service Team looks forward to working with you again in the future.

May 10, 2021

Bought my Acura TLX here and have done all my maintenance and service visits here as well. Service and customer service have been exceptional. I especially recommend my advisor Juan Carmona. Juan is very p More

by Imelda L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
May 10, 2021 -

Kearny Mesa Acura responded

Hi Imelda, Thank you very much for your five star review. We appreciate to know that Juan provided you an above and beyond experience with us here at Kearny Mesa Acura. Thank you for your continuing visits and we look forward to seeing you again for any of your automotive needs.

May 05, 2021

Explained everything. Were not pushy at all, which made me want to buy from them. purchasing process was smooth and did not take as long as expected. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben and the sales manager, Sean Weaver
May 05, 2021 -

Kearny Mesa Acura responded

Hello, thank you! We appreciate your feedback. We are happy to learn Kearny Mesa Acura could provide such a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

May 05, 2021

Juan Carmona went above and beyond to help me out with my car services ! He’s the best ! I highly recommend going to Juan for anything you need in service More

by Joshmeda12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
May 06, 2021 -

Kearny Mesa Acura responded

Hi Josh, Thank you for your positive feedback. Your satisfaction means everything to us, so we are thrilled to hear that Juan was able to go above and beyond to meet your expectations. We appreciate your recommendation. Thank you for choosing Kearny Mesa Acura and we hope to see you again.

May 05, 2021

They always listen to my comments about issues with the car. They provide accuse wait time estimates and do not try to force me to fix anything. They provide recommendations and accept the items I choose h More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
May 06, 2021 -

Kearny Mesa Acura responded

Thank you for the great review, Steve! We are so happy to learn that our team provided you with attentive and diligent service. If we can be of future service, please come back to Kearny Mesa Acura at any time.

May 04, 2021

Retrieved part from Parts Dept., quickly reprogrammed new fob, on my way. 30 minutes, Nicely done. This program wants more words. Badly done. Change my rating? More

by mhsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fenstress
May 05, 2021 -

Kearny Mesa Acura responded

Hi there, Thank you for your positive review. We strive to assist our customers in a timely manner, so we are pleased to hear about your recent experience. Thank you for choosing Kearny Mesa Acura and we hope to see you again.

April 28, 2021

The customer service and care is top notch at Kearny Mesa Acura! Juan Carmona takes care of his customers and always has their best interest in mind. More

by steve64991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
Apr 29, 2021 -

Kearny Mesa Acura responded

Hi Steve, At Kearny Mesa Acura we would like to thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear that Juan has been able to create this environment for you. Thank you for choosing Kearny Mesa Acura and we hope to continue to assist with all of your future automotive needs.

April 21, 2021

Great dealership, the people, the product and the support are the reason why I bought an Acura and from them. They are meticulous in their work and provide excellent value for their services. More

by Gamma4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Sean Weaver
Apr 22, 2021 -

Kearny Mesa Acura responded

Hi there, We would like to thank you for your five star review of Kearny Mesa Acura. We are thrilled that you have had a positive experience as this is something we strive towards and we appreciate the kinds words about our team. We hope that you enjoy your Acura and we hope to be able to assist you with any of your future automotive needs.

April 21, 2021

Kept me informed of what was going on and what was necessary to repair. Everything was covered under warrantee. They also washed the vehicle after service More

by Fourweavers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 22, 2021 -

Kearny Mesa Acura responded

Hi there, We would like to thank you for your five star review of Kearny Mesa Acura. We strive to make sure that we are always keeping our customers updated and so we are very pleased to hear the details of your repair was successfully communicated to you. We hope to continue to assist you with your automotive needs.

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