Kearny Mesa Chevrolet

Professionals Mr. Anthony Alvarez was a true professional. Respectful and courteous, he did not pry or persuade. I was provided with excellent customer service and Mr. Anthony Alvarez was a true professional. Respectful and courteous, he did not pry or persuade. I was provided with excellent customer service and options that fit my needs. Also his integrity and transparency will drive customers back to Jimmie Johnson Chevrolet. I highly recommend this dealership to anyone. More

Bought a 2015 Chevy Tahoe in December 2016. Big Issues! A/C broke and the part needed to repair it still hasn't arrived over a month later. Ridiculous. Buyer beware on Chevrolet, Jimmie Johnson Chevrolet, a A/C broke and the part needed to repair it still hasn't arrived over a month later. Ridiculous. Buyer beware on Chevrolet, Jimmie Johnson Chevrolet, and the entire Service Experience. My Story: I'm an outside sales professional. After driving a 2 Toyota Camry's over the course of 17 years in sales I decided I wanted to go big. I need a mobile office and I didn't like the look of the Toyota Highlander. So, I was looking for a new Tahoe at the end of 2016 and just couldn't find the right configuration new but fortunately a 2015 became available that looked great and had a reasonable amount of miles (45k) so I pulled the trigger. They did the whole inspection, certified it, and I bought an extended warranty and a service plan. After about 3 months I drove to a Doctors appointment, went to get back in the Tahoe (20 minutes later) and it was completely dead. The battery died and I was stranded in a parking garage. Fortunately my wife wasn't too far away, and was on Spring Break, so she came to the rescue. I took the Tahoe straight to the dealership and they said I needed a new battery. Do they not check the battery life when reselling a vehicle? Anyway, $250+ out of my pocket because it wasn't covered along with 1/2 a day wasted, missed appointments, and angry people that do not care why an appointment was missed, just that it was. Fast forward about 2 months, I've now had the vehicle less than 6 months and the Air Conditioner stops working. I take it in and the Service Advisor says something along the lines of...there's been an issue with 2015, 2016, 2017 Tahoes and other(not sure if all but the big ones) Chevrolets with the A/C Condenser going bad. There's a national back order and the earliest he's seen the part come in is 41 days. They'll call me when the part comes in and don't blame Jimmie Johnson. ARE YOU KIDDING ME??? This is the start of summer with a brand new car (to me), I spend every day in my car (in a suit) to make money, and it's going to take 1 1/2 months minimum to fix. Of course I ask if there's anyway they can help me out because this will negatively impact my livelihood and the answer is no. I've called in 3 times since the initial diagnosis. First call I got transferred a couple of times but then to parts who really needed to know my Advisors name to give me an answer. He put me on hold and I couldn't wait any longer. 2nd call, reached someone that could look at my account and showed it was on order but no ETA. I asked to speak to a manager to let them know how bad the situation was. I left a message and never received a return call. 3rd call, now about 5 weeks without A/C, and they said it's on order, there are 23 similar orders and there's no way to provide an ETA. I can't say with any level of confidence I could ever recommend a Chevy Tahoe, Jimmie Johnson Chevrolet, or General Motors products. I guess I should have stuck with Toyota. More

2017 Chevy Volt I live in Southern San Diego and I was thinking about going to National City Chevrolet but something was telling me to go to Kearny Mesa Chevrolet (pl I live in Southern San Diego and I was thinking about going to National City Chevrolet but something was telling me to go to Kearny Mesa Chevrolet (plus the outstanding reviews online!). I was in the market looking for a hybrid because my commute to work was far and my eyes were set on a Volt. Jorge saw us walking the lot while no other employee came up to us. From the introduction to the car, to the test drive and lastly to the signing of the papers, Jorge was extremely polite, respectful and knowledgeable. I've worked my share customer interaction for work and I know how hard it is to keep your customer happy, and Jorge does it with ease. Will definitely do business with Kearny Mesa and Jorge again in the future. More

2017 Camaro purchase! The best car buying experience I've had in awhile! To be honest I had some financial issues and I really had my heart set on a new Camaro! Tony Alvare The best car buying experience I've had in awhile! To be honest I had some financial issues and I really had my heart set on a new Camaro! Tony Alvarez and Ross Murphy somehow made it happen for me. I am now the proud owner of a brand new "2017 Camaro" cruising in style! Great job guys! Thank You More

2018 Chevrolet Equinox Premier 2.0 T This is my 2nd new vehicle purchase from Jimmie Johnson Chevrolet. As a new car purchase can be a very draining experience, it was made a little easi This is my 2nd new vehicle purchase from Jimmie Johnson Chevrolet. As a new car purchase can be a very draining experience, it was made a little easier - Thank you Rick White for hanging with me from start to finish, From the test drive through the purchasing, paperwork process and the final hand off of the new car. More

We keep coming back Our Sales Rep,Jay Buckley, is a very pleasant rep to work with. Knowledgeable, friendly, extremely helpful. We are a repeat client. Jay provided us Our Sales Rep,Jay Buckley, is a very pleasant rep to work with. Knowledgeable, friendly, extremely helpful. We are a repeat client. Jay provided us with the requested information and helpful tips and suggestions. This time vehicle purchase was for our daughter and we are confident with Jay's vehicle recommendations as he also have a child around the same age. Jay is very easy to work with and we truly appreciate him More

Our First Chevy Just wanted to thank Lenny at Jimmie Johnson Chevrolet for going above and beyond to help us find a new truck. We love our new Silverado! Just wanted to thank Lenny at Jimmie Johnson Chevrolet for going above and beyond to help us find a new truck. We love our new Silverado! More

Great Customer Service starts with great people Joe has been absolutely amazing in working with me over the past 3 years. His attention to detail and great customer service made me feel like he was Joe has been absolutely amazing in working with me over the past 3 years. His attention to detail and great customer service made me feel like he was actually listening to me and not just trying to sale me a car....I definitely plan on coming back after I pay my current vehicle off for an upgrade, thanks to Joe. More

Got a great deal! I worked with "Yaz" (Yazan) and Mike McGrath. They were both no nonsense and knew where I was coming from. I had initially wanted to buy a slightly I worked with "Yaz" (Yazan) and Mike McGrath. They were both no nonsense and knew where I was coming from. I had initially wanted to buy a slightly used car at another car lot, but went to them first to see what they could do for me with a new purchase. I told them I would be willing to pay a bit more than the slightly used one at the other lot if they could come close. Well, I didn't think they would be able to do that, but they did. So I drove off the lot with a new car and a great deal. Thanks guys! More

Awesome service and great deal Made the deal within just a few weeks and I am happy with my purchase from here. Dealer is very nice as well as the other employees. Made the deal within just a few weeks and I am happy with my purchase from here. Dealer is very nice as well as the other employees. More