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Kearny Mesa Hyundai

San Diego, CA

Overview
Reviews
4.7
1,037 Reviews
Call Dealership (858) 308-0050
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4797 Convoy Street

San Diego, CA

92111

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Showing 1,037 reviews

May 31, 2025

Sean Taylor is a great service rep. He's friendly, professional and really respects your time. More

by NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Taylor
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May 31, 2025 -

Kearny Mesa Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 30, 2025

I was running late for my appointment and the service team still managed to get me taken care of and out in no time. Great overall service and met my expectations. More

by Junior_61191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple people
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May 30, 2025 -

Kearny Mesa Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kearny Mesa Hyundai.

May 30, 2025

Prompt service excellent service representative Brittany McGee. Good communication from service department. Highly recommended this dealership More

by dondombrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany mcgee
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May 30, 2025 -

Kearny Mesa Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kearny Mesa Hyundai. We look forward to having you as one of our valued customers for many more years to come!

May 27, 2025

Excellent, Outstanding, Top-Notch, Best in class extream joy and pleasure to work with. Brian went above and beyond to satisfy all aspects of my vehicle purchase thank you Brian Wood and David in Finance, F More

by Sirjameslowther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brain Wood and David in Finance
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May 27, 2025 -

Kearny Mesa Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 24, 2025

I have had 3 Hyundai cars and have been loyal to Kearny Mesa Hyundai for 25 years, since they were Rancho Hyundai. Service and staff have always been exceptional, but my last visit was very disappointing. More

by robrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Izzy, front desk staff, phone reps
Report | Print
May 24, 2025 -

robrocks responded

I dropped off my freshly washed car for a steering repair, photos of my car were taken as usual, and the repair completed at a cost of $1400. I picked up my car 4 days later, it was brought out to me filthy, covered in dirt and an unbelievable amount of large bird droppings all over the car. I was stunned, pointed this out to the attendant and was told that car washings are no longer provided with service,even after being parked outside for days. I headed straight to a car wash for a $35 clean up. I am still in disbelief and incredibly disappointed! Robert Baker

May 27, 2025 -

Kearny Mesa Hyundai responded

Robbie, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 17, 2025

Service Advisor Britanny MCGee are very nice person, she update from time-to-time the status of service provided More

by Palisade2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britanny McGee
Report | Print
May 18, 2025 -

Kearny Mesa Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kearny Mesa Hyundai!

May 18, 2025 -

Palisade2021 responded

Yes, Brittany McGee was a very smart and nice person who had the best customer services and very knowledgeable in all aspects of services including customer care.

May 16, 2025

this dealer has good service and I'm will racomments to my family and friend More

by do.chau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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May 17, 2025 -

Kearny Mesa Hyundai responded

Thanks for sharing your thoughts about your experience with Kearny Mesa Hyundai. We appreciate your business and hope to see you again soon!

May 15, 2025

The people were friendly and seemed efficient, repaired my vehicle, but not my concerned. Fourth time at the dealership for the exact same problem More

by ed
Workmanship
Recommend Dealer
No
Employees Worked With
Issac
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May 18, 2025 -

Kearny Mesa Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 18, 2025 -

ed responded

Email is Ed_51@hotmail.com I brought my vehicle from your dealership, had it serviced numerous times at your dealership. But this problem is reoccurring and ill soon be out of warranty

May 15, 2025

The team did a great job helping us buy a 2025 Hyundai Santa Fe. Kavi, specifically, was an excellent communicator and an honest sales person. More

by ramseyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kavi
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May 15, 2025 -

Kearny Mesa Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 13, 2025

Very efficient, friendly staff, organized and easy layout of pricing and service options for consideration, More

by daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas, Stutzman
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May 13, 2025 -

Kearny Mesa Hyundai responded

Thank you for choosing Kearny Mesa Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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