Kearny Mesa Hyundai

Can’t get anyone to answer the phone, once I did they told me if I dropped the car off in the morning I could get it back same day. Meanwhile, the technician keeps it for a week just to tell me “nothing told me if I dropped the car off in the morning I could get it back same day. Meanwhile, the technician keeps it for a week just to tell me “nothing is wrong with it.” When I went to pick it back up , 1 of 6 employees at their desks was actually helping customers. The only reason I didn’t blow a gasket is bc they didn’t make me pay the 200$ for the technicians time they originally told me I would have to do (once I got there not when I called.) long story short- a lazy half-xxx dealership. Should have just made the drive to Carlsbad More

Very helpful, nice, and professional. Highly recommend this place if you’re looking for affordable cars. Highly recommend this place if you’re looking for affordable cars. More

My car was towed to the shop due to a dead battery and Sean was very helpful in his communication and service details. Sean was very helpful in his communication and service details. More

Great experience with Sean. He very clearly communicated and advised on the status of my vehicle. Great customer service He very clearly communicated and advised on the status of my vehicle. Great customer service More

It is difficult to rate my experience. Staff was very courteous and professional. Work was done in the time they promised. The HUGE aggravation was that, even with an appointment i waited Staff was very courteous and professional. Work was done in the time they promised. The HUGE aggravation was that, even with an appointment i waited 45 minutes to check in and leave my car. Awful. There has to be a better way. More

I’m a super senior, as people in their mid-80’s are often called, and two of your employees, Marcus and Brittany are exceptional. Both friendly to a new customer. Both of these people worked hand in glove called, and two of your employees, Marcus and Brittany are exceptional. Both friendly to a new customer. Both of these people worked hand in glove to make the service on my 2020 Palisade absolutely perfect. I mention my age because then you know, I have been to a lot of service departments and I recognize excellence. Thank you for employing Brittany and Marcus. More

Very nice team! Explained everything thoroughly and tried to give a walk through with use of all the advanced tech features during test drive and at time of leaving. Explained everything thoroughly and tried to give a walk through with use of all the advanced tech features during test drive and at time of leaving. Thank you, Chris and Marco! More

I’m providing a rating of only 2 stars based on the length of time it took to have my 12V battery replaced on my Ioniq 5. It took days for my car to even be assigned to a technician and approximately o length of time it took to have my 12V battery replaced on my Ioniq 5. It took days for my car to even be assigned to a technician and approximately one week for the work to be completed, from the time I dropped it off until the time it was ready for pick up. More

Brittany was amazing. Friendly, polite and extremely helpful. Highly recommend this dealerships and highly recommend Brittany as your service advisor. Friendly, polite and extremely helpful. Highly recommend this dealerships and highly recommend Brittany as your service advisor. More

On my recent visit to this Hyundai dealer I was satisfied with the their service. They look at my problem and find out for me what I needed to do next to fix it Great service throughout my visit. with the their service. They look at my problem and find out for me what I needed to do next to fix it Great service throughout my visit. More