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Kearny Mesa Hyundai
San Diego, CA
1,081 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 22, 2025
We had great support from our salespeople, that included Lance Celeste and another salesperson who worked up our final fees for our leased IONIQ5. They helped us find an alternative that we like even if not Lance Celeste and another salesperson who worked up our final fees for our leased IONIQ5. They helped us find an alternative that we like even if not the original color we sought. Most importantly, they helped us to eliminate some unnecessary fees. With the benefit of the EV credit and rebate, we feel like we drove away that day with an amazing car at a very reasonable price. More
by jbakerwerth
Employees Worked With
Lance Celeste
August 21, 2025
Good team, willing to stay late to get the deal done. Not just the salesmen, but the financial guy, and the service guy to get the car detailed and charged up. They show you how to hook up your vehicle Not just the salesmen, but the financial guy, and the service guy to get the car detailed and charged up. They show you how to hook up your vehicle and review and answer all your questions before you leave the dealership. Buying a new car is always a long experience but I appreciate that everyone stayed as long as they needed to assist me. More
by Ssales
Employees Worked With
Jared- salesman, Marco in finance and Juan in service
August 20, 2025
Went for my 12k service on my Santa Cruz, & they tried to sell me an alignment, fuel induction R&R,and a cabin filter adding upto $565.00!! That's with the $7200.00 warranty for 96 months...I refused,only ge sell me an alignment, fuel induction R&R,and a cabin filter adding upto $565.00!! That's with the $7200.00 warranty for 96 months...I refused,only getting the oil change,and tire rotation!! I it took over 3hrs,and NO ride to or from the dealer unless I paid for it!! I will NEVER be returning to Kearney Mesa Hyundai for any type of service for my truck!! Even though it's only 3miles from my home..I will be returning to Dalton Hyundai in National city where I bought it!! More
by cariangary.car
Employees Worked With
Brittany McGee
August 20, 2025
The availability of appointments and then the time it took to actually get a diagnostic on my car was way too long. I brought my car in on July 22 and was finally able to pick it up August 18. After all took to actually get a diagnostic on my car was way too long. I brought my car in on July 22 and was finally able to pick it up August 18. After all this time sitting outside, a quick wash of the car would have been nice. Let me emphasize that my complaint is with the dealership and its policy and NOT with the people I came in contact with. Isaac, the person that checked me in and out was super nice and helpful and patiently explained what the diagnosis was, etc, He is the reason I would bring my car back for service rather than take it to a local garage. My observation is, that since the dealership moved into its present location from across the street on Convoy my satisfaction with availability of appointments etc. has gone down. Although I am very happy with both of the Hyundai’s I owe/owned I will think twice about getting another one simply because of the time it takes for repairs or regular service. More
by Katrin.soldau
Employees Worked With
Isaac Perez. A couple of other people on the phone all of whom were helpful. Absolutely no complaints about the personal I dealt with.
August 12, 2025
I took my car in for an oil change and waited over 30 mins for someone to come out and check me in! I was told it would take about 2 hours. After 2 1/2 hours I asked if my car was ready and was told mayb mins for someone to come out and check me in! I was told it would take about 2 hours. After 2 1/2 hours I asked if my car was ready and was told maybe another 30-45 mins. At this point I became upset and asked if it was because I “paid extra” for complimentary service. They said no but it sure didn’t look that way. I didn’t even get a complimentary car wash!!! It was almost 3p before I got out of there. I guess I’ll be going to another dealership for my service. Not that, that will bother anyone there!!😢 More
by Mary Ann
Employees Worked With
Sandhu Ibadut
August 11, 2025
The service team was great. Every car transaction is going to be a little sketchy, but overall I felt like they had my best interests in mind. I went to a different dealer first Every car transaction is going to be a little sketchy, but overall I felt like they had my best interests in mind. I went to a different dealer first wanting to make a deal and I had such a bad experience that I left. Kearny Mesa Hyundai to the rescue More
by speeqr
Employees Worked With
Jeremy Medina, Tito
August 06, 2025
Good experience. I had previously submitted a 3 star rating based on my incorrect identification and interpretation of the brake fluid replacement interval. It should I had previously submitted a 3 star rating based on my incorrect identification and interpretation of the brake fluid replacement interval. It should be replaced at 20k miles (vs. 48-60k). I change my rating to 5 star. I need to trust the service department more, they do a good job…. More
by John.moran7
Employees Worked With
Nick Stutzman
