I've been coming to this location since I moved to San Diego but today I had a HORRIBLE experience and don't want others to go through anything similar. I came in for a simple oil change and after the man helping me checked the mileage on my car he proceeded to tell me about a 30,000 mile inspection. He made it seem like an included service. He then wrote up some paperwork and when I asked about the estimated charge he said I would not be charged that. I signed the paper and waited about two hours for my car to be ready. Then, I got screwed with essentially $300 in labor cost for the service I specifically confirmed I wasn't being charged for and I got zero benefit from the unnecessary service inspection they preformed. Biggest rip off EVER! I won't be back....
The General Manager, Dave, and sales person, Suzette, were both amazing. We needed to buy a car to transport my recently paralyzed son and they were both warm, welcoming, and made it fast and easy to buy the car we needed. I appreciate their caring professionalism in a very stressful time. I will definitely go back to this dealership!
Everything was done in a timely manner except the insurance policy but that was solely my fault and the time it took when I signed off for the car to when it was brought out to me...took about 45-60 mins
Buying a new car can be stressful for me but Joe Dolin was exceptionally helpful, experienced in all areas of my buying experience and I felt completely at ease w how he took care of my every need. This is my second Hyundai and I had a completely positive experience w every detail. Thank you again Joe and Hyundai team. I love my new Santa Fe!! Happy Holidays! Marjorie MacKenzie
Christian helped me with my new car purchase after a recommendation from Bryan. He was very knowledgeable about Hyundai vehicles and answered all my questions. I was dreading purchasing a new car but Christian was so kind and made the process easy. I will definitely recommend Kearny Mesa Hyundai to everyone I’ll know (this dealership has the nicest staff out of all the dealerships I went to and I went to every Hyundai dealership in San Diego County).