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Kearny Mesa Hyundai

San Diego, CA

4.6
1,075 Reviews

4797 Convoy Street

San Diego, CA

92111

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Showing 1,075 reviews

August 13, 2025

The Service writer was courteous and friendly. Had my service order and asked about any other concerns I had. More

by Mnavedo15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Many
Aug 13, 2025 -

Kearny Mesa Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 12, 2025

I took my car in for an oil change and waited over 30 mins for someone to come out and check me in! I was told it would take about 2 hours. After 2 1/2 hours I asked if my car was ready and was told mayb More

by Mary Ann
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandhu Ibadut
August 11, 2025

The service team was great. Every car transaction is going to be a little sketchy, but overall I felt like they had my best interests in mind. I went to a different dealer first More

by speeqr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Medina, Tito
Aug 11, 2025 -

Kearny Mesa Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kearny Mesa Hyundai!

August 06, 2025

Good experience. I had previously submitted a 3 star rating based on my incorrect identification and interpretation of the brake fluid replacement interval. It should More

by John.moran7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stutzman
Aug 06, 2025 -

Kearny Mesa Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 04, 2025

My purchase was Smooth! My agent was Chief Andy, he rocked my world. I told him what I wanted. He showed it to me and I bought it! It was a great successful experience! I go More

by Michele Morton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chief Andy, and Marco in finance.
Aug 04, 2025 -

Kearny Mesa Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 01, 2025

After making an appointment, I was told it would take 10 days to get a diagnostic on my car problem. On business day 11, it took me so much time and effort to reach a service rep. I was then told it would a More

by Disappointed with Kearny Mesa Hyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I choose not to write his name.
Aug 06, 2025 -

Kearny Mesa Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 01, 2025

Kept car 5 days for routine 22k maintenance. Didn’t do anything. $300 for rental car. Will not use this dealer again. More

by mtdaylight
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Aug 06, 2025 -

Kearny Mesa Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 01, 2025

Salesman was very attentive and worked hard to get us exactly the car we wanted More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared, David
Aug 03, 2025 -

Kearny Mesa Hyundai responded

Thanks, Jim, for your feedback on your recent visit to Kearny Mesa Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience.

July 31, 2025

Excellent care given by Joe, Steven, and Tito. Fast response, flexible hours, great price, knowledgeable More

by Swarovski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Steven, Tito
Jul 31, 2025 -

Kearny Mesa Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kearny Mesa Hyundai!

July 30, 2025

Took my car for service due to an error message that required immediate attention and it will take 10 business days to get a diagnostic on the issue. More

by Anonymous
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name
Aug 02, 2025 -

Kearny Mesa Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. Please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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