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Kearny Mesa Hyundai

San Diego, CA

4.7
1,036 Reviews

4797 Convoy Street

San Diego, CA

92111

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Showing 1,036 reviews

March 13, 2025

Overall, service reps Derek and Isaac were super courteous and communicative. I had a bumpy start as I was surprised to learn I needed to provide details of insurance coverage (beyond proof of cover More

by LKIoniq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek, Isaac
Mar 14, 2025 -

Kearny Mesa Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Derek and Isaac delivered such a great experience!

March 12, 2025

Brittany provided me with excellent service. She was very attractive to my questions and needs. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany provided me with excellent service.
Mar 12, 2025 -

Kearny Mesa Hyundai responded

Peter, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brittany met your expectations. Thank you for choosing Kearny Mesa Hyundai. We look forward to having you as a valued customer for many years to come!

March 12, 2025

Great experience, that is why I continue to purchase cars there. Special thanks to the my sales associate Chris, he made the transaction smooth and seamless. More

by ROGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, David
Mar 12, 2025 -

Kearny Mesa Hyundai responded

It's great to hear that we were able to get you exactly what you needed, Roger. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kearny Mesa Hyundai!

March 12, 2025

Friendly service manager and prompt overall service appointment and clean dealership interior and customer waiting area. Coffee machine unfortunately was out of service. More

by charleslo99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany McGee
Mar 13, 2025 -

Kearny Mesa Hyundai responded

Charles, Thank you for choosing Kearny Mesa Hyundai. Your feedback and rating mean a lot to us. We're glad Brittany and our team were able to help, and we hope to see you again!

March 09, 2025

Sales department is great, service department is terrible and they know it but refuse to do anything to fix it 🤔 More

by marcrr52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Mar 13, 2025 -

Kearny Mesa Hyundai responded

Thank you for bringing this to our attention, Marc, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Mar 13, 2025 -

marcrr52 responded

This is the second time Kearney Mesa Hyundai has called me to scheduale a service appointment time which I made and arrived 15 early for my service appointment. My car sat untouched for two and a half hours which is totally unacceptable. If I treated my customers like this I would have NO customers. Their sales staff is great !! When I called back to complain all I got was the srevice manager said that was the best they could do, UNEXCEPTABLE !!!

March 09, 2025

Amazing! I got my car back in good shape and no more issues. This dealer is my go to. More

by Joewolf3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy
Mar 10, 2025 -

Kearny Mesa Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Kearny Mesa Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 09, 2025

Amazing service. Andrea was great to work with and communicated everything. The car felt better than new when I drove off. More

by meganstone0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Mar 10, 2025 -

Kearny Mesa Hyundai responded

Thanks for sharing your thoughts about your experience with Kearny Mesa Hyundai. We appreciate your business, Megan, and hope to see you again soon!

March 07, 2025

Service technician Iddy had excellent customer communication skills. All aspects of my service were clearly described and work as required was completed to my satisfaction. More

by dsmith9700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iddy
Mar 07, 2025 -

Kearny Mesa Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 04, 2025

My wife and I visited Kearny Mesa Hyundai dealership, with the intention of looking at the Pallisade model. Sales members were really kind by letting us see one of those almost as soon as we got there. U More

by abelkrauss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Marcos.
Mar 04, 2025 -

Kearny Mesa Hyundai responded

Thank you so much for your kind words for Joe and our team and for choosing Kearny Mesa Hyundai! Please let us know if we can be of any more assistance.

March 04, 2025

Friendly staff, good selection of vehicles, and my sales rep. Joe was extremely knowledgeable about the vehicles I was interested in. More

by Tiffbone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Dolin
Mar 04, 2025 -

Kearny Mesa Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Joe! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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