Kearny Mesa Hyundai
San Diego, CA
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I love the service at Hyundai Kearny Mesa. The work is always done fast. Andrea was really friendly and helpful to assist me. Not mention the delicious free coffee and water they provide in th The work is always done fast. Andrea was really friendly and helpful to assist me. Not mention the delicious free coffee and water they provide in the waiting room! More
We had great support from our salespeople, that included Lance Celeste and another salesperson who worked up our final fees for our leased IONIQ5. They helped us find an alternative that we like even if not Lance Celeste and another salesperson who worked up our final fees for our leased IONIQ5. They helped us find an alternative that we like even if not the original color we sought. Most importantly, they helped us to eliminate some unnecessary fees. With the benefit of the EV credit and rebate, we feel like we drove away that day with an amazing car at a very reasonable price. More
Good team, willing to stay late to get the deal done. Not just the salesmen, but the financial guy, and the service guy to get the car detailed and charged up. They show you how to hook up your vehicle Not just the salesmen, but the financial guy, and the service guy to get the car detailed and charged up. They show you how to hook up your vehicle and review and answer all your questions before you leave the dealership. Buying a new car is always a long experience but I appreciate that everyone stayed as long as they needed to assist me. More
Went for my 12k service on my Santa Cruz, & they tried to sell me an alignment, fuel induction R&R,and a cabin filter adding upto $565.00!! That's with the $7200.00 warranty for 96 months...I refused,only ge sell me an alignment, fuel induction R&R,and a cabin filter adding upto $565.00!! That's with the $7200.00 warranty for 96 months...I refused,only getting the oil change,and tire rotation!! I it took over 3hrs,and NO ride to or from the dealer unless I paid for it!! I will NEVER be returning to Kearney Mesa Hyundai for any type of service for my truck!! Even though it's only 3miles from my home..I will be returning to Dalton Hyundai in National city where I bought it!! More
The availability of appointments and then the time it took to actually get a diagnostic on my car was way too long. I brought my car in on July 22 and was finally able to pick it up August 18. After all took to actually get a diagnostic on my car was way too long. I brought my car in on July 22 and was finally able to pick it up August 18. After all this time sitting outside, a quick wash of the car would have been nice. Let me emphasize that my complaint is with the dealership and its policy and NOT with the people I came in contact with. Isaac, the person that checked me in and out was super nice and helpful and patiently explained what the diagnosis was, etc, He is the reason I would bring my car back for service rather than take it to a local garage. My observation is, that since the dealership moved into its present location from across the street on Convoy my satisfaction with availability of appointments etc. has gone down. Although I am very happy with both of the Hyundai’s I owe/owned I will think twice about getting another one simply because of the time it takes for repairs or regular service. More



