
Kearny Mesa Hyundai
San Diego, CA
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excellent I was absolutely shocked with excellent service that I got in your Hyundai location. This was the first time that I did not feel any pressure regardin I was absolutely shocked with excellent service that I got in your Hyundai location. This was the first time that I did not feel any pressure regarding anything when I was choosing my car. He was not aggressive, and he was very quick and efficient. I will always go back to this location and recommend to anybody who ask me about purchasing or leasing the car. All thanks to Andy, the brilliant salesman. More
excellent service Salesman was very professional and easy to get along with. Dealership remained true to their sales price which alleviated some of my initial apprehen Salesman was very professional and easy to get along with. Dealership remained true to their sales price which alleviated some of my initial apprehension. I have recommended Tom to a friend of mine who is interested in a Hyundai. More
Having a bad experience I am still waiting for the calls from the salesman to arrange the time to fix the scratches that created while car was being washed before deliver. I I am still waiting for the calls from the salesman to arrange the time to fix the scratches that created while car was being washed before deliver. I will not come back or recommend any of my known people to visit this dealer because of services I experienced. More
Sales manager is an xxx Sorry but u can be straight forward and not be rude or aggressive about it. I bought a brand new car and was told that the scratches would be removed. Sorry but u can be straight forward and not be rude or aggressive about it. I bought a brand new car and was told that the scratches would be removed. Came by the next day, the scratches were still there. (By the way I live over 40mins away so it's not an easy chore to get to the dealership). They said that they would fix the same scratches the next day and would deliver the car. The next day I asked to have them send pictures of the fix before they came. The scratches were not fixed although they swear that they were gone but the sales agent still saw them and the scratches showed on pictures. Spoke to the sales manager, Cody, whose was extremely rude but he called it "being straight forward," and we decided to cancel the sales agreement Because the service was inferior, I was lied/mislead to multiple times, and more importantly the sales manager was extremely rude. I would never by anything from this dealership ever again. More
Achuff - Tucson John was great. He brought me directly to the exact cars I inquired about. No xxxxxxxx, no upselling, no pushing options I didn't want. Definitely goi John was great. He brought me directly to the exact cars I inquired about. No xxxxxxxx, no upselling, no pushing options I didn't want. Definitely going back to John to buy the 2nd next car. More
A couple of thoughts.. Areas for improvement. We had to bring cash as payment as the dealership would not allow a routine bank transfer. Dealership says they could not do a Swift transfer for " s We had to bring cash as payment as the dealership would not allow a routine bank transfer. Dealership says they could not do a Swift transfer for " security reasons". Suggestion: dealership set up a bank account solely to accept transfers, to maintain separation from other accounts. BTW, my car purchase from the nearby Mercedes dealership was by Swift bank to bank transfer, which took two hours. Aside from the payment inconvenience, my dealership experience was very positive More
good nice very good and friendly. I do like these guys. I like to recommend to others my friends. I was first to lease the car at this location and very g nice very good and friendly. I do like these guys. I like to recommend to others my friends. I was first to lease the car at this location and very good. More
My Review We had a good experience with a good salesperson, I would come back in the future. The accessory options were not presented in a professional way. We had a good experience with a good salesperson, I would come back in the future. The accessory options were not presented in a professional way. More
my experience At the beginning of this survey I said the sales person did not ask me what my needs are in buying a car. That's because when he greeted me I started At the beginning of this survey I said the sales person did not ask me what my needs are in buying a car. That's because when he greeted me I started the conversation with what I was looking for. He then directed me to the cards in my price range. As far as setting up Bluetooth, I beat him to that as well. before he could even say anything I already had my phone connected. He did show me some options of the car, ( How to adjust seats, lights and voice commands) As for navigation I was told I can use it, but I was told how to set it up. ( meaning I need my phone connected to the car via USB not Bluetooth) Didn't take me long to figure out. Over all the salesperson was very nice and very helpful. What matter to me the most is he did not try and up sell me. He tried his best to keep everything within my price range. The cons: 1. In the end the finance guy kept on trying to sell me on stuff. Tint my windows for $ 600.00. Are you nuts! I can get it done for $180.00 with lifetime warranty on parts and labor. I'm already max out on my monthly payment now you want to add that to my monthly payment? I did take the gap insurance because I felt that was important, and alarm program. 2.Payed extra for the car alarm feature ( little green light in my car), and the next day I was called by Hyundai asking me if it was on. I told them no and I had to bring my car back to have them fix it. 3. As soon as I brought the car home it started vibrating. I let it go for about while hoping it would go away but it didn't. Called in and they fixed it but what I didn't like is the counter guy acted like he was doing me a favor stating " there will be no charge for this" The car is two weeks old. There better not be a charge for something that was Hyundai's fault. (loose AC wire) Overall I liked our sales guy. The finance guy was ok but I could tell he was a xx'er. As for the car, honestly I really like it. This is the first time I have bought a VERY brand new car .( meaning 2017 with only 73 miles on it) I did my research and Hyundai has some really good reviews, and the same with the dealership. Do I think things could of been done different in some areas, yes, but in the end the sales guy did a good job and the dealership over wasn't bad either. More
Review Tim was very pleasant and went out of his way to get the best deal possible very please with his education and follow via email. Tim was very pleasant and went out of his way to get the best deal possible very please with his education and follow via email. More