Kearny Mesa Hyundai

Having a bad experience I am still waiting for the calls from the salesman to arrange the time to fix the scratches that created while car was being washed before deliver. I I am still waiting for the calls from the salesman to arrange the time to fix the scratches that created while car was being washed before deliver. I will not come back or recommend any of my known people to visit this dealer because of services I experienced. More

Sales manager is an xxx Sorry but u can be straight forward and not be rude or aggressive about it. I bought a brand new car and was told that the scratches would be removed. Sorry but u can be straight forward and not be rude or aggressive about it. I bought a brand new car and was told that the scratches would be removed. Came by the next day, the scratches were still there. (By the way I live over 40mins away so it's not an easy chore to get to the dealership). They said that they would fix the same scratches the next day and would deliver the car. The next day I asked to have them send pictures of the fix before they came. The scratches were not fixed although they swear that they were gone but the sales agent still saw them and the scratches showed on pictures. Spoke to the sales manager, Cody, whose was extremely rude but he called it "being straight forward," and we decided to cancel the sales agreement Because the service was inferior, I was lied/mislead to multiple times, and more importantly the sales manager was extremely rude. I would never by anything from this dealership ever again. More

Achuff - Tucson John was great. He brought me directly to the exact cars I inquired about. No xxxxxxxx, no upselling, no pushing options I didn't want. Definitely goi John was great. He brought me directly to the exact cars I inquired about. No xxxxxxxx, no upselling, no pushing options I didn't want. Definitely going back to John to buy the 2nd next car. More

A couple of thoughts.. Areas for improvement. We had to bring cash as payment as the dealership would not allow a routine bank transfer. Dealership says they could not do a Swift transfer for " s We had to bring cash as payment as the dealership would not allow a routine bank transfer. Dealership says they could not do a Swift transfer for " security reasons". Suggestion: dealership set up a bank account solely to accept transfers, to maintain separation from other accounts. BTW, my car purchase from the nearby Mercedes dealership was by Swift bank to bank transfer, which took two hours. Aside from the payment inconvenience, my dealership experience was very positive More

good nice very good and friendly. I do like these guys. I like to recommend to others my friends. I was first to lease the car at this location and very g nice very good and friendly. I do like these guys. I like to recommend to others my friends. I was first to lease the car at this location and very good. More

My Review We had a good experience with a good salesperson, I would come back in the future. The accessory options were not presented in a professional way. We had a good experience with a good salesperson, I would come back in the future. The accessory options were not presented in a professional way. More

my experience At the beginning of this survey I said the sales person did not ask me what my needs are in buying a car. That's because when he greeted me I started At the beginning of this survey I said the sales person did not ask me what my needs are in buying a car. That's because when he greeted me I started the conversation with what I was looking for. He then directed me to the cards in my price range. As far as setting up Bluetooth, I beat him to that as well. before he could even say anything I already had my phone connected. He did show me some options of the car, ( How to adjust seats, lights and voice commands) As for navigation I was told I can use it, but I was told how to set it up. ( meaning I need my phone connected to the car via USB not Bluetooth) Didn't take me long to figure out. Over all the salesperson was very nice and very helpful. What matter to me the most is he did not try and up sell me. He tried his best to keep everything within my price range. The cons: 1. In the end the finance guy kept on trying to sell me on stuff. Tint my windows for $ 600.00. Are you nuts! I can get it done for $180.00 with lifetime warranty on parts and labor. I'm already max out on my monthly payment now you want to add that to my monthly payment? I did take the gap insurance because I felt that was important, and alarm program. 2.Payed extra for the car alarm feature ( little green light in my car), and the next day I was called by Hyundai asking me if it was on. I told them no and I had to bring my car back to have them fix it. 3. As soon as I brought the car home it started vibrating. I let it go for about while hoping it would go away but it didn't. Called in and they fixed it but what I didn't like is the counter guy acted like he was doing me a favor stating " there will be no charge for this" The car is two weeks old. There better not be a charge for something that was Hyundai's fault. (loose AC wire) Overall I liked our sales guy. The finance guy was ok but I could tell he was a xx'er. As for the car, honestly I really like it. This is the first time I have bought a VERY brand new car .( meaning 2017 with only 73 miles on it) I did my research and Hyundai has some really good reviews, and the same with the dealership. Do I think things could of been done different in some areas, yes, but in the end the sales guy did a good job and the dealership over wasn't bad either. More

Review Tim was very pleasant and went out of his way to get the best deal possible very please with his education and follow via email. Tim was very pleasant and went out of his way to get the best deal possible very please with his education and follow via email. More

Best car buying experience ever Every aspect of our experience buying a Hyundai Sonata at Kearny Mesa Hyundai was stress free. Our salesperson, Alonzo Blowe, listened to what we wer Every aspect of our experience buying a Hyundai Sonata at Kearny Mesa Hyundai was stress free. Our salesperson, Alonzo Blowe, listened to what we were looking for and found us the perfect car. The discussion of price was straightforward and fair. The discussion regarding additional warranties etc. was low pressure and we were very satisfied with the outcome. We look forward to visiting Kearny Mesa Hyundai again. More

Third New Car Purchase This was the Best new car purchase experience I have ever had! After checking on line for availability of the vehicle I wanted, my husband and I dro This was the Best new car purchase experience I have ever had! After checking on line for availability of the vehicle I wanted, my husband and I drove to the dealership and met Man Chan in person and found the vehicle available and ready for viewing. Man was very knowledgeable on the vehicle and reviewed some of the features we were unfamiliar with. After coming to an agreement on price Man really worked towards expediting our sale/paperwork. He ensured the vehicle was washed and ready with a full tank of gas, set up bluelink online and reviewed all of the features in the vehicle with me. I've never received this kind of attention with past purchases at other dealers and it was awesome! Man called twice to follow up with me wanting to ensure we were satisfied with the vehicle and inquired if there were any questions we needed answered. Excellent customer service, thank you Man! More