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Kearny Mesa Hyundai

San Diego, CA

4.7
1,024 Reviews

4797 Convoy Street

San Diego, CA

92111

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Showing 1,024 reviews

January 29, 2025

Sebastian was super helpful in getting me a great vehicle - I would highly recommend working with him! More

by elarson84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian
Jan 29, 2025 -

Kearny Mesa Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Sebastian and our team had the opportunity to provide you with great service. We thank you for choosing Kearny Mesa Hyundai!

January 27, 2025

My wife and I are very excited to have a new Hyundai Ioniq 6. John Fenn was gracious and well informed without being pushy. Marco in Finance likewise was pleasant to work with. Finally, George in Ser More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fenn, Marco (Finance), George (Service)
Jan 27, 2025 -

Kearny Mesa Hyundai responded

Here at Kearny Mesa Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Chris, and it was a pleasure having you at the dealership. We appreciate your review!

January 26, 2025

Helped me reschedule my appointment for a safety recall from May to January. I made the May appointment not real thinking it was January so I appreciated the help getting it rescheduled as it was a safety More

by Diane W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember the names but the lady that helped me reschedule so one of the women and the service tech that helped me on the day they did. The service was great too so sorry guys.
Jan 26, 2025 -

Kearny Mesa Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Diane, and we're happy to hear that we met your expectations. Thank you again for choosing Kearny Mesa Hyundai. We look forward to having you as one of our valued customers for many more years to come!

January 22, 2025

Kavi was super helpful and answered all of my questions. He truly went above and beyond to make my purchase and trade in a seamless and great experience. The whole team was great from the managers to financ More

by Rsl0808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kavi, I wish I remembered the rest because they were all great!
Jan 22, 2025 -

Kearny Mesa Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Kavi and truly appreciate your feedback.

January 22, 2025

After a bad spell with lots of employee turnover, resulting in poor customer service, they seem to have regained their footing. Isaac Perez managed my service and was thoroughly professional throug More

by paulkm355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
Jan 22, 2025 -

Kearny Mesa Hyundai responded

Paul, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Isaac and our team can assist you with in the future, please let us know.

January 21, 2025

I had a great experience with my car service. Everything was handled smoothly, and communication with Issac was clear and timely. More

by shereez2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Jan 21, 2025 -

Kearny Mesa Hyundai responded

Sheree, Thank you so much for your kind words for Issac, and for taking the time to leave us this wonderful feedback!

January 20, 2025

Joe and the finance team made the whole process as smooth as possible. Joe was extremely knowledgeable about the vehicle and explained in detail, every feature of the car. I had been to several other dealers More

by Brittneyaland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe and finance team
Jan 20, 2025 -

Kearny Mesa Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Joe had the opportunity to provide you with great service. We thank you for choosing Kearny Mesa Hyundai!

January 19, 2025

They took care of the problem in an expeditious manner and saved me some money. More

by samslamf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Taylor
Jan 20, 2025 -

Kearny Mesa Hyundai responded

Thank you for choosing Kearny Mesa Hyundai. Your feedback and rating mean a lot to us. We're glad Sean and our team were able to help, and we hope to see you again!

January 17, 2025

Service was a challenge at Kearny Mesa Hyundai. I had a 10:30 am appointment and was on time. The service advisor notified me of a staffing shortage and that my car would be ready between 1:30 an More

by Traveler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Advisor
Jan 20, 2025 -

Kearny Mesa Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 16, 2025

Took car in for a check when Tire pressure light came on. The gentleman at the desk checked me in, they kept the car to check for any leaks- without an appointment, estimated wait was a couple hours. I More

by sueship1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have
Jan 16, 2025 -

Kearny Mesa Hyundai responded

Thank you for choosing Kearny Mesa Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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