Kearny Mesa Kia

Everything was extremely easy, and the associate that assisted me Tach, was extremely helpful, down to even setting my phone to connect with my car. Second time purchasing a car with them and honestly wo assisted me Tach, was extremely helpful, down to even setting my phone to connect with my car. Second time purchasing a car with them and honestly would gladly do it again. More

I’ve been coming to Kearny Mesa Kia for years and have never been disappointed. My recent visit with the service department was due to a slight defect with my Kia Soul.. The service department got me in w never been disappointed. My recent visit with the service department was due to a slight defect with my Kia Soul.. The service department got me in within a week and did a great job. Felipe was professional, thorough and communication was excellent throughout the process. More

Kearny Mesa was the best dealership we have been to. Been shopping for over a week and saw many different dealerships. This was the best one we walked into and made the sale. Been shopping for over a week and saw many different dealerships. This was the best one we walked into and made the sale. More

Dealer did not fully disclose hidden fee’s (the karr security system) during price negations and credit check. I did not learn of the mandatory $2,730 security system installed on my vehicle until I met security system) during price negations and credit check. I did not learn of the mandatory $2,730 security system installed on my vehicle until I met with the finance manager which was a complete surprise and something I did not agree to during the original price negotiations. More

This review is regarding the service department. This was my third Kia, and this experience ensured it will be my last. My 2020 Kia with just 47k miles (2nd owner) suffered a catastrophic engi This was my third Kia, and this experience ensured it will be my last. My 2020 Kia with just 47k miles (2nd owner) suffered a catastrophic engine failure, a known issue. To be clear, the service representative was courteous and stated he advocated on my behalf. Despite providing maintenance records, I was accused of improper maintenance, and the service department, the district manager and KIA corporate denied any goodwill coverage while presenting a $12,000 engine replacement quote as my only option. My vehicle was at Kia Kearny Mesa for 3 months. As a repeat Kia customer, even a partial goodwill offer would have acknowledged both the issue and customer loyalty, but no such effort was made. There was no meaningful advocacy, no clear explanation for the denial beyond the maintenance allegation, and no attempt to reach a reasonable resolution. After reviewing the final invoice and photos, my independent mechanic advised that the diagnostic charges and proposed engine teardown costs appeared excessive and inconsistent with Bureau of Automotive Repair guidance. This further confirmed my decision not to proceed with repairs through the dealership. If you are considering Kia for long-term ownership, be aware that repeat customers appear to receive little consideration when serious mechanical issues arise. This experience permanently ended my relationship with Kia. More

Every visit I've had is consistently great with regard to speed and communication. No pressure at all. speed and communication. No pressure at all. More

They were great to deal with and we would go back for another vehicle when the time comes another vehicle when the time comes More

Best dealership here in San Diego. I’m always treated well on every visit, been getting my car maintenance since I purchased the vehicle I’m always treated well on every visit, been getting my car maintenance since I purchased the vehicle More

I have brought my car to this dealer for service and maintenance for a couple of years now and have never had any issues or negative experience. Staff and service are great and prices are reasonable. I maintenance for a couple of years now and have never had any issues or negative experience. Staff and service are great and prices are reasonable. I would not go anywhere else. More

Tyler, Kelly, and Francisco were so awesome! Everyone was incredibly kind and welcoming. They helped me walk out with a vehicle that was totally unexpected! Everyone was incredibly kind and welcoming. They helped me walk out with a vehicle that was totally unexpected! More