
Kearny Mesa Kia
San Diego, CA
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Was supposed to check my car that was doing a weird noise. Took few hours to make the diagnostics and then when had questions about the repairs: ignored my calls completely for 2 days!!!! Did not call noise. Took few hours to make the diagnostics and then when had questions about the repairs: ignored my calls completely for 2 days!!!! Did not call me back or texted back, eventually I had to go there myself to get my car back without anything done on it, and for $200! That’s a joke and that’s the last time I’m going there to get my car checked. Completely stunned by the lack of professionalism and from an official dealership!! More
The service I always get is outstanding. Megan always takes the time to listen to my concerns and suggests a course of action which, thus far has resulted in my total satisfaction. Megan always takes the time to listen to my concerns and suggests a course of action which, thus far has resulted in my total satisfaction. More
Tim was great! Really took the time to figure out exactly what I was looking for & allowed us ample time to make a decision. Steve was great in finance as well! Rea Really took the time to figure out exactly what I was looking for & allowed us ample time to make a decision. Steve was great in finance as well! Really giving us all the information we would need going forward now & if we ever wanted to upgrade in the future. More
Honesty, sincerity and efficiency, they go above and beyond to help their customers. Our service writer Megan Michalski was amazing and exceeded my expectations. She made sure every aspect of our servic beyond to help their customers. Our service writer Megan Michalski was amazing and exceeded my expectations. She made sure every aspect of our service was taken care of, she is outstanding! A+ in customer care! More