Kearny Mesa Kia
San Diego, CA
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I had a vehicle pick up for a oil change at 930, driver was super nice and friendly. My biggest disappointment was the time it took for a oil change, and being told after 4pm they are unable to drop my car was super nice and friendly. My biggest disappointment was the time it took for a oil change, and being told after 4pm they are unable to drop my car back. It was picked up at my job and I was offered a lyft ride there, but I shouldn't have had to get a ride or wait till the end of my shift to get my car. Lack of communication was the worse customer service. I should have been informed if a ride was being was needed. That information needed to be informed when they pick up the car for service in the beginning while being scheduled for it. More
Great customer service I appreciated the Lyft ride over to UTC mall. Everyone was professional and polite. I did receive a follow up text saying that I didn’t show up for my appointment. I don’t know over to UTC mall. Everyone was professional and polite. I did receive a follow up text saying that I didn’t show up for my appointment. I don’t know what that’s all about but I was there. Thank you again for taking care of my 2021 Kia. I just went in for a routine oil change and tire rotation. I always appreciate getting the reminders that I need to bring my car in for routine services. Kearny Mesa Kia Ford has always gone above the bar for me. I live closer to the El Cajon Kia, but sad to say they don’t honor my Ford Kia maintenance contract. More
Car is great, salesman was wonderful, but the finance manager was one of the rudest, condescending, and conceited pieces of xxxx that I will never buy from this place again! Manny Lopez shouldn’t be allo manager was one of the rudest, condescending, and conceited pieces of xxxx that I will never buy from this place again! Manny Lopez shouldn’t be allowed to work with customers! A disgraceful, despicable human! More
Clemente was the best salesman ever- also grateful for Tim’s help in working out the deal. Russ was transparent and honest about my potential trade in. I will highly recommend this dealership and the team Tim’s help in working out the deal. Russ was transparent and honest about my potential trade in. I will highly recommend this dealership and the team! More