Kearny Mesa Kia

The staff,specifically Virginia Helu was friendly snd helpful,She explained well what needs to be done with my car. helpful,She explained well what needs to be done with my car. More

I was very happy with the whole purchase process at Kearny Mesa Kia. We agreed to terms over email, and when I arrived to complete the sale, the vehicle was ready, the paperwork was quickly completed, Kearny Mesa Kia. We agreed to terms over email, and when I arrived to complete the sale, the vehicle was ready, the paperwork was quickly completed, and I drove away with my new car. More

Excellent communication. Fair pricing. Took my car in for service and an issue I was having with trim fading and they went to bat for with the manufacturer. Outstanding resu Fair pricing. Took my car in for service and an issue I was having with trim fading and they went to bat for with the manufacturer. Outstanding result! More

I had a warning light on my car. After a day, they figured out it was the oxygen sensor and also inspected the car, recommending some other work. That's when it got confusing. One re After a day, they figured out it was the oxygen sensor and also inspected the car, recommending some other work. That's when it got confusing. One report said the tires had 3/32 tread left and should be replaced. Another report said 8/32. The engine clutch actuator fluid was recommended to be replaced, but the description talked about an air filter. I didn't have them do either of those. They did fix the original problem. More

Transparent and I had a really smooth experience here. The dealer was honest, transparent, and extremely patient while walking me through all the details. They took the time to explain things clearly and The dealer was honest, transparent, and extremely patient while walking me through all the details. They took the time to explain things clearly and never rushed me into a decision. It made the whole buying process stress-free. Highly recommend! More

I took in my car for warranty service. I dropped it off a day early and had to wait 40 minutes before I was able to drop it off. Someone finally took me into the service writer area after I dropped it off a day early and had to wait 40 minutes before I was able to drop it off. Someone finally took me into the service writer area after he saw me waiting for so long. The service writer said that whoever checked me in did not put something in the computer that said that I was waiting? It was weird because no one else was in there. Anyway the service writer said that if this isn't warranty service then it will cost me $300 for the diagnostic after I had waited for 40 minutes. I expected the writer to have a bit more empathy after I waited for so long or maybe even to say that he'd work on not charging me for the diagnostic after I had waited so long. I told him that it felt like Kia wanted to not cover my warranty and he said that they would if it were under warranty and that he'd get paid either way? He said that he'd let me know by noon on Tues (my service appointment was 8 am Tues) and noon came and went on Tues 1/20. I sent a message around 2 pm and he called me to say that the repair was covered and the car would be done on Thurs. It was done Thursday which is why this review got two stars. I don't know if I'll return here for service. More

Vanessa is always courteous, professional and trustworthy. I’m very happy with the consistent level of performance. trustworthy. I’m very happy with the consistent level of performance. More

the dealership was very busy yet the salesman Clemente took the time to show us various vehicles we settled on the one we purchased and were never rushed or pushed into making our choice took the time to show us various vehicles we settled on the one we purchased and were never rushed or pushed into making our choice More

Great experience from making appointment and getting questions answered about service needed and warranty information in advance, to customer service during check in and check out. questions answered about service needed and warranty information in advance, to customer service during check in and check out. More

Everything was extremely easy, and the associate that assisted me Tach, was extremely helpful, down to even setting my phone to connect with my car. Second time purchasing a car with them and honestly wo assisted me Tach, was extremely helpful, down to even setting my phone to connect with my car. Second time purchasing a car with them and honestly would gladly do it again. More