
Kearny Mesa Kia
San Diego, CA
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I love my advisor Donovan ! He is the absolute best ! He got my car serviced quickly and even had my car dropped off to me at my job ! I highly appreciate your service and have He is the absolute best ! He got my car serviced quickly and even had my car dropped off to me at my job ! I highly appreciate your service and have definitely recommended this dealership to all Of my friends that own a Kia. More
Sean took great care of us and the service was great! My only concern was when we arrived no one came out for at least 10 minutes after my appointment time. They used to always come right out. Hopefully My only concern was when we arrived no one came out for at least 10 minutes after my appointment time. They used to always come right out. Hopefully this dealership isn’t going to change their customer service. We have been going to this dealership for over 10 years More
Making an appointment on website is convenient and efficient. Johnny is amazing and professional, very understanding and helpful! efficient. Johnny is amazing and professional, very understanding and helpful! More
I took my Kia soul in for what turned out to be several recall repairs. I decided to wait for it. While I was waiting, I got several text messages from various departments of the dealership. These were not recall repairs. I decided to wait for it. While I was waiting, I got several text messages from various departments of the dealership. These were not all about the service they were doing on my car, so it got a little confusing. Eventually, it became clear that there was one person in the service department, who was “in charge“ of my car. I went to meet with her to discuss the list of recommended services that were beyond the recall repairs. This came about from the whole vehicle inspection That the service department did. I was able to get a copy of the list of suggestions, and. Megan discussed them with me. The service on my car was complete, they washed it and I was done and ready to go. This dealership is very, very busy. The Waitinglounge was clean and comfortable. There was a nice coffee machine and bottles of cold water available. That was nice. All of the staff was very friendly and helpful. It was a relatively painless experience. More
Found the vehicle I liked online. Received a call from Mela. Met with Mela at the dealership, checked out the vehicle, ran some numbers, spoke with her Manager bout the numbers & then Received a call from Mela. Met with Mela at the dealership, checked out the vehicle, ran some numbers, spoke with her Manager bout the numbers & then was in & out of the Finance Department in no time. Great Customer Service. I love my Kia Soul!! More