Kearny Mesa Kia

Nearly two months of getting the run around… Dropped off my Kia in late August 2025 for recall issue and oil change. Their uber app wasn’t working so I could get a ride home. Kia offered to reimburse me i my Kia in late August 2025 for recall issue and oil change. Their uber app wasn’t working so I could get a ride home. Kia offered to reimburse me if I used my own funds and app to book uber. Long story short, it’s been nearly two months of responses like “ It's in the process already” and “followed up with the corporate office and they said it was still in route to you, They did a live ETA and it shows next week for you on that money back!” Still have not received reimbursement. Also, I’ve asked service tech handling for the manager’s name and contact info at least 3 times and still have yet to get that. I’ll never trust this dealer with my car and plan to share my experience with as many people as possible. I would rate them less than 0 stars if possible. More

The dealership was busy, but they had a very efficient system for processing customers and moving things along quickly. More importantly they had great customer service. My service advisor, Sam Alsaigh, w system for processing customers and moving things along quickly. More importantly they had great customer service. My service advisor, Sam Alsaigh, was very nice and responsive to my inquiries. All in all a great experience. More

The device was outstanding. Very professional and patient. Very very knowledgeable in the vehicle and demonstrates all the features Very professional and patient. Very very knowledgeable in the vehicle and demonstrates all the features More

I bought my new 2017 vehicle at this dealership late 2016 and have had it serviced here ever since without any problems. Recently, the service department took responsibility for my issue and repaired the pro and have had it serviced here ever since without any problems. Recently, the service department took responsibility for my issue and repaired the problem at no charge to me. The service has always been exceptional. More

Sam provided above and beyond customer service! He made this process less of a hassle He made this process less of a hassle More

Great Sales staff from Ivan the sales person to Steven the sales manager. Even the finance person was friendly and efficient. All in all a painless process! the sales manager. Even the finance person was friendly and efficient. All in all a painless process! More

Professional, courteous, respectful, responsive and friendly attitudes by all personnel. An extremely positive and stress free experience. friendly attitudes by all personnel. An extremely positive and stress free experience. More

Service department was fabulous! My van back within 24 hours. Johnny G is the man! My van back within 24 hours. Johnny G is the man! More

I always looks for Donavan whenever I come in for routine service! Always keeps it real with the wait times and very kind. service! Always keeps it real with the wait times and very kind. More

If you’re in the market for a vehicle, ask for DJ Hernandez! He was patient, personable, and extremely knowledgeable—truly a pleasure to work with. The rest of the team, including the sales manager a Hernandez! He was patient, personable, and extremely knowledgeable—truly a pleasure to work with. The rest of the team, including the sales manager and finance representative, were also professional and helpful. The dealership has an impressive inventory with plenty of options to choose from. The only drawback was the wait time—it took nearly four hours from the moment we finalized the deal to when the vehicle was ready for delivery. I understand it was a busy weekend, but the delay felt excessive. Overall, the experience was very positive, and I would definitely recommend this dealership. And again, if you go—DJ is the guy you’ll want to see! More