Kearny Mesa Kia
San Diego, CA
Filter Reviews by Keyword
By Type
Showing 374 reviews
Excellent customer service , I got the good attention from the sales person finance managers , they help me with a deal. I got a good offer from them. I recommended visit Kearny Mesa for Kia to get a ne from the sales person finance managers , they help me with a deal. I got a good offer from them. I recommended visit Kearny Mesa for Kia to get a new car! More
Fast and very reliable service with reasonable price. Identified a leaking battery problem Ann’s fixed it.Megan was truly verily fantastic. Identified a leaking battery problem Ann’s fixed it.Megan was truly verily fantastic. More
Appts are made through an automatic system, so it's a litte hard to the exact time you want. I was able to get an appt on a Sat the same week. That's a plus! The Service Tech, Vanessa, was very nice. She litte hard to the exact time you want. I was able to get an appt on a Sat the same week. That's a plus! The Service Tech, Vanessa, was very nice. She told me mu car should be ready in about 2 hours or so and they were done in 2.5 hours. They did not wash my car though. I guess they don't do that anymore. For as much as we pay for an oil change, you would think I could get a car wash. More
Sales person Fred attended to us quickly, listened to our requirements. Walked quite a way to confirm they had a car we were interested in….was always courteous and never pushy….made the process easy and the requirements. Walked quite a way to confirm they had a car we were interested in….was always courteous and never pushy….made the process easy and the deal to our liking after a prior bad experience with a different San Diego area dealer! A good car buying experience….and they are few! Thank you Fred! More
Best car-buying experience I’ve ever had! I had an outstanding experience with Kearny Mesa Kia from start to finish. Josh Rios was absolutely spectacular, and Mike Mokhtar, the sales manag I had an outstanding experience with Kearny Mesa Kia from start to finish. Josh Rios was absolutely spectacular, and Mike Mokhtar, the sales manager, was equally great to work with. They were professional, honest, straightforward, and worked hard to put together a deal that I felt was extremely fair. What impressed me most was how easy and transparent the entire process was. We worked out virtually everything ahead of time through email and over the phone, with none of the typical back-and-forth or pressure that you often experience when buying a vehicle. When I arrived at the dealership to finalize my lease, everything was exactly as we had agreed. There were no surprises, no last-minute changes, and no attempt to renegotiate the deal once I walked through the door. The paperwork was ready, the vehicle was ready, and I was in and out in about 45 minutes with the keys to my new Kia EV9. I’ve purchased and leased quite a few vehicles over the years, and this was genuinely the best and easiest car-buying experience I’ve ever had. Josh and Mike earned my trust and my future business. When it’s time for another vehicle, Kearny Mesa Auto Group will absolutely be my first stop. Thank you again to Josh, Mike, and the entire team at Kearny Mesa Kia. Five stars without hesitation — highly recommended! More
The whole process felt shady and off. I was a salesperson for 20 years and this place felt just shady. I knew what car I wanted, and I wanted to either finance or lease. Leasing seeme I was a salesperson for 20 years and this place felt just shady. I knew what car I wanted, and I wanted to either finance or lease. Leasing seemed to be the better option, but I was told that I had to put 15,000 dollars down to get a lower payment of 350.00 for a Kia K5 Gt Line. I asked them since I have never leased before. Why do I have to put so much down since it is advertised for less. He said that It is in stages or whatever and where I fell with 651 credits, I did not qualify to put little down. So, I said this 15,000 is like a bribery for a lower payment and he said yes. I was so lost in this process, and my son had already taken my other Kia home, so I was at the dealership with no car. I felt pressured and uneasy as it is UNHEARD OF TO PUT 15,000 down and I traded in a 2014 Hyundai Accent in for a cheaper payment. I felt lied to, ripped off and just bamboozled. Now the finance manager did give me 5,000 off and just charged me 10,000 because he felt bad for me. Which was funny because the salesperson told me that if I only put 10,000 down my payment would go up to 550.00. They were just making xxxx up as they went. I honestly just wanted to get out there and cry. I signed the papers and left feeling violated and ripped off. I will never set foot in there again and tell everyone I know at Sharp and my friends. Sad cause I love me some Kia's More
Ramon in Ford service was the best! He was thorough, explained in detail what services were being done on my vehicle and kept me updated along the way. Excellent customer service! He was thorough, explained in detail what services were being done on my vehicle and kept me updated along the way. Excellent customer service! More
Very professional team at Kearny Mesa Kia. They worked with me from beginning to end in an attentive manner and were able to navigate any sales issues quickly and very much to our satisfaction They worked with me from beginning to end in an attentive manner and were able to navigate any sales issues quickly and very much to our satisfaction. Highly recommend them, especially Modar! More

