Kearny Mesa Kia

My advisor was Manuel Castro. I brought my car in previously for scheduled maintenance and a diagnostic on my transmission. This time I came in to get my new key fob programmed. D I brought my car in previously for scheduled maintenance and a diagnostic on my transmission. This time I came in to get my new key fob programmed. Dropped it off in the morning and it was ready for pickup before noon. Car was washed and ready. Will come back again! Thanks Manuel! More

This was my first time buying a new car I absolutely recommend this dealership. Our salesman, Isaac, was phenomenal and made the entire process a great experience. recommend this dealership. Our salesman, Isaac, was phenomenal and made the entire process a great experience. More

Excellent service from Michael C, he was pleasant to work with and very efficent and helpful. with and very efficent and helpful. More

I would never recommend this dealership even to my worse enemies. I brought in my car because my engine just died on me at 6,700 miles. It was a new car when I bought it from them. I maintained it and did a enemies. I brought in my car because my engine just died on me at 6,700 miles. It was a new car when I bought it from them. I maintained it and did all my oil changes with ford themselves. Even got the extended warranty from this dealership. When I brought it in they assured me that it will be taken care of through my extended warranty. They dragged the process for months and only to leave with no repair or replacement of the engine and I even had to pay $850 for tear down of the engine…then tow my car for additional money to local dealership to get it fixed up…in all fairness, the representative that was assisting me her name was Alisha, she maintained good communication with me the whole time and did her best to assist me in getting my engine replaced….but everyone else including managers, higher ups and ford themselves as brand are not trustworthy, they all lie…I switched to a Toyota and never been more happy with that decision…do not trust this place, I repeat DO NOT TRUST THIS PLACE…unless you want to just loose money and time on a unreliable car. More

We were well entertained and salesman did not give us any pressure at all. Purchased car in a few hours. pressure at all. Purchased car in a few hours. More

Our service rep, Megan Michalski, was excellent as always. My complaint is that sales associate John Mandwee was overbearing and entirely unhelpful. He wanted to purchase our Kia carnival but would no always. My complaint is that sales associate John Mandwee was overbearing and entirely unhelpful. He wanted to purchase our Kia carnival but would not listen to our needs or anything we told him. He continued to try to force his own schedule on us and insisted on doing things that would inconvenience us. Additionally continued to refer to my wife by my name even after being corrected and with full knowledge that he was communicating through her email and phone number. Overall my impression of him was that of a stereotypical used car salesman whose only concern was for his quota. Had he been more conscious of our needs than I would be more inclined to sell my Carnival. As it is, I will more than likely sell it somewhere else. More

Modar helped me with my Kia lease and made the process smooth as possible. Figured everything out before going into the dealership. He was transparent and a joy to work with. smooth as possible. Figured everything out before going into the dealership. He was transparent and a joy to work with. More

Excellent service, excellent communication, from making an appointment to checking out, the experience is easy and clear an appointment to checking out, the experience is easy and clear More

This was a great buying experience best dealership I have ever worked with. I walked in let them know exactly what I needed to make the deal work and within an hour had signed paperwork and was on my way. ever worked with. I walked in let them know exactly what I needed to make the deal work and within an hour had signed paperwork and was on my way. More

Always the best. Great drinks and snacks while waiting. Nice smile from crew staff. Love this place! Great drinks and snacks while waiting. Nice smile from crew staff. Love this place! More