Kearny Mesa Kia

Great service, the Service Agent was very helpful, I was updated regularly about the work progress, thank you updated regularly about the work progress, thank you More

I’ve just had it with Kearny Mesa Kia. I don’t know why I keep going back. Besides the horriblly rude greeter who has never been nice upon arrival, my service manager, Vanessa, apparently I don’t know why I keep going back. Besides the horriblly rude greeter who has never been nice upon arrival, my service manager, Vanessa, apparently confused me with another customer. My car was finished but the entire dealership went to their Christmas party outside - leaving me inside to wait for hours. I had no idea the dealership was going to be away as nothing was communicated to me. So I sat for 5 hours waiting for a 120k tuneup and an engine flush unnecessarily while they all went to their party. Unreal. They did give em $60 off, but it’s just a list of ongoing issues I’ve had with this place. 1. The car wash was broken for years each time I came to KM Kia. 2. Life had a service manager almost message me relentlessly in the past to give him a perfect score - when that should be my decision. No joke, he texted and called me for days to give him a perfect. 3. My first time I went in 2017, I sat for almost 7 hours waiting for a part to arrive from national city. Even the service manager was appalled at that. 4. And there are other minor things. I’m in the market for a new car in about 12 months. I like Kia for several reasons, but I will drive to El Cajon or Chula Vista before I set foot in KM Kia again. More

Overall great experience for a brand new car buyer. Love my new car, and appreciated the patient and efficient support from my salesman Robb. Thank you for making the overwhelming process of buying a n Love my new car, and appreciated the patient and efficient support from my salesman Robb. Thank you for making the overwhelming process of buying a new car less scary and being so helpful! 10/10 would recommend More

Excellent Service. Ramon is amazing was very professional. I was able to get in earlier than I had schedule. Ramon is amazing was very professional. I was able to get in earlier than I had schedule. More

Everything went extremely smooth. I was able to find a vehicle that suited my needs. It was priced well and the entire process was very fast. I would recommend the dealership to anyon I was able to find a vehicle that suited my needs. It was priced well and the entire process was very fast. I would recommend the dealership to anyone looking for vehicle. More

Megan M is an OUTSTANDING employee in the Kia repair center. Her communication & friendliness is the reason I look forward to spending my money to keep my Telluride in proper shape. center. Her communication & friendliness is the reason I look forward to spending my money to keep my Telluride in proper shape. More

All great, I’ve only serviced my cars there, the whole team is lovely and professional! team is lovely and professional! More

Great service. Juan was my service representative and made the whole process of dropping my car off and keeping me up to date on the status of the car. Highly rec Juan was my service representative and made the whole process of dropping my car off and keeping me up to date on the status of the car. Highly recommend him and the staff at Kearny Mesa Kia. More

Quick and easy work, no dancing around numbers, was able to have one of the quickest leases ever. to have one of the quickest leases ever. More

Ladrell was very helpful and answered all my questions. I never have to wait too long for service to be completed. I never have to wait too long for service to be completed. More