Kearny Mesa Kia

Sara took care of all my needs for my EV9. Thank you Sara for all the great communication. Thank you Sara for all the great communication. More

Today's experience was the worst I've ever had at this dealership. The person assigned to my car's service didn't listen or ask questions in regard to what I wanted looked at. I felt like he was saying I dealership. The person assigned to my car's service didn't listen or ask questions in regard to what I wanted looked at. I felt like he was saying I was a liar and he was very irritated that I brought my car for service. I felt like an inconvenience. When explaining to me his response to my concerns it was condescending. I bought my car here 12 years ago and have brought it here for all maintenance and concerns. I will think twice before bringing it back. More

First visit with this vehicle. Sam was very knowledgeable and provided good customer service. We should be back. Sam was very knowledgeable and provided good customer service. We should be back. More

Sales experience was efficient and not pushy. They followed through on all things we agreed to. The doc signing process should be offered on a larger screen. It was a bit difficult doing it on a They followed through on all things we agreed to. The doc signing process should be offered on a larger screen. It was a bit difficult doing it on a phone screen. More

They gave me good service and I like the uber vouchers they provide. No complaints they provide. No complaints More

Most dealers won't provide details or negotiate by text. They want to force you to come into the dealership to exert their string arm tactics on you. Saul at Kearny Mesa was the opposite, everything was by They want to force you to come into the dealership to exert their string arm tactics on you. Saul at Kearny Mesa was the opposite, everything was by text until the final test drive and signing. We drove 2 hours to SanDiego due to his cate and respect for his customer. Other dealers can learn from his example. More

Very satisfied with Thomas and Romans customer service! !! They made sure i left home with the car i was looking for and made it easy for me! !! They made sure i left home with the car i was looking for and made it easy for me! More

The technicians were very thorough. The advisors were very detailed in their explanation of what was critically needed what was recommended and what was going well with the car. The advisors were very detailed in their explanation of what was critically needed what was recommended and what was going well with the car. More