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Kearny Mesa Toyota

San Diego, CA

4.7
401 Reviews
Call Dealership (858) 925-5768

4910 Kearny Mesa Road

San Diego, CA

92111

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401 Reviews of Kearny Mesa Toyota

August 25, 2023

Excellent salesperson who walked me through the process with ease. Followed up to make sure I was satisfied with the experience. More

by Margaret Q.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trez was our salesperson.
Report | Print
Aug 26, 2023 -

Kearny Mesa Toyota responded

Hi Margaret, thank you so much for taking the time to leave us this great feedback and 5-star rating. We are glad to read that our Sales Team was able to walk you through the process with ease. It is great to know our team provided an excellent experience on your visit, and we look forward to work with you again in the future. If you ever need help with your vehicle, Kearny Mesa Toyota will be here for you.

Helpful
August 24, 2023

John and Ryan were very helpful in getting the sale and loan finalized. Truck looks great! More

by dgplay9b49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Spina
Report | Print
Aug 25, 2023 -

Kearny Mesa Toyota responded

Thank you for choosing Kearny Mesa Toyota for your automotive needs and amazing five-star reviews like yours are greatly appreciated here. We are so proud to know that our Sales Team was very helpful in getting you the sale and your truck finalized. Congratulations on your new purchase and we are happy that your vehicle looks great.

Helpful
August 18, 2023

I know Kearny Mesa toyota long time ago that's why I was come back and come back More

by Ericthanhnguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Spina
Report | Print
Aug 19, 2023 -

Kearny Mesa Toyota responded

We appreciate your positive 5-star review and input. We are glad to learn that you are consistently impressed with our staff. Thank you so much for being one of our valued guests, and we look forward to your next visit at Kearny Mesa Toyota!

Helpful
August 16, 2023

Very heplful, we never had to wait to get a question answered thank you Fred & Sina More

by Darcey anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred & Sina, Maria Spina
Report | Print
Aug 17, 2023 -

Kearny Mesa Toyota responded

Darcey, thank you for your great review. We're happy we could help. Please let us know if you have any questions about the services you received here at Kearny Mesa Toyota.

Helpful
August 15, 2023

The dealer was so friendly and helped me find the car that Im looking for. More

by rauldsecond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mobley (sales consultant), Maria Spina
Report | Print
Aug 15, 2023 -

Kearny Mesa Toyota responded

Hello, it is great to read that our Sales Team was so friendly, and helped you find your perfect vehicle. Thank you for trusting us and leaving us great review! Congratulations, we hope you enjoy your vehicle. Please feel free to reach us at Kearny Mesa Toyota for any future needs.

Helpful
August 06, 2023

Feel ripped-off by overpriced dealer installed options. Misrepresented Karr alarm system ($1,600) which offers nothing above Toyota factory installed alarm system. Didn't get a call back requesting manager More

by kenl
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Rich Mo, Fred Mobley , Maria Spina
Report | Print
Aug 06, 2023 -

Kearny Mesa Toyota responded

Hello, Your feedback is important to us here at Kearny Mesa Toyota and I would appreciate the opportunity to speak with you to address your review regarding our Sales Team, dealer-installed options, and the level of communication you've received from our team. Please email your preferred contact information to me. Thank you, Maria Spina Customer Relations Manager Kearny Mesa Toyota (858) 430-2609 mspina@penskeautomotive.com

Aug 13, 2023 -

kenl responded

Update: Dealer rep contacted me after seeing this review. She arranged for me to meet with Sales manager and resolve this issue. They refunded most of the cost of this unwanted option. I appreciate KM Toyota's professional and rapid response to my concerns. I have a more favorable view towards the dealership as a result.

Helpful
August 05, 2023

Pedro was very nice , competent and transparent. I had a great experience with him and the rest of the team More

by Vivian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Gonzalez , Maria Spina
Report | Print
Aug 06, 2023 -

Kearny Mesa Toyota responded

Thank you, Vivian. for your positive five-star review of your interaction with our very nice, competent, and transparent team. We are happy to learn you had a great experience with all of us here at Kearny Mesa Toyota.

Helpful
July 25, 2023

The staff were great in getting the truck I wanted, in the time I needed it. More

by Jeff O’Steen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric McCartney
Report | Print
Jul 25, 2023 -

Jeff O’Steen responded

The staff was great' My sales person Eric McCartney keep me informed on when the truck would be in, and was really helpful.

Jul 25, 2023 -

Jeff O’Steen responded

I would recommend Kearny Mesa Toyota to my friends.

Helpful
July 04, 2023

Gary Palmer and his team did an amazing job. Sammy and Gary treated me like family. More

by l.mcmahon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Palmer and Sammy.
Report | Print
Jul 05, 2023 -

Kearny Mesa Toyota responded

We are thrilled to read that our great team did an amazing job and treated you like family. Providing the utmost customer care is our goal. Thank you for your business here at Kearny Mesa Toyota.

Helpful
July 01, 2023

Great customer service, I’ve been enjoying my car ever since my purchase. I would buy from them again. More

by J
Recommend Dealer
Yes
Employees Worked With
Fred Mobley, Eric Mcartney
Report | Print
Jul 02, 2023 -

Kearny Mesa Toyota responded

Congratulations on your new purchase! We are glad you enjoyed great customer service working with our Sales Team at Kearny Mesa Toyota. Thank you for your positive review and for trusting us with all of your purchasing needs. We are here if you need any further assistance.

Helpful
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