
Keeler Honda
Latham, NY
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1,018 Reviews of Keeler Honda
Amazing! We were 1st time customers at Keeler and we’re referred by a friend. Although this was our 3rd time leasing a vehicle this bar far was the best experi We were 1st time customers at Keeler and we’re referred by a friend. Although this was our 3rd time leasing a vehicle this bar far was the best experience we’ve ever had. Our salesman Chris was great and honest. Treated us with respect. We will definitely will be committed to being a longtime Keeler customer for future purchases and recommend Keeler to family and friends! More
Refreshing dealership philosophy! I purchased a car on Friday and called Saturday to cancel the deal. I felt unsure about my decision and the sales associate (Chris) was surprised when I purchased a car on Friday and called Saturday to cancel the deal. I felt unsure about my decision and the sales associate (Chris) was surprised when I told him I no longer wanted the car. I was not pressured in any way to change my mind. Later that morning I received a phone call from online representative (Patricia). She wanted to know why I had changed my mind. She encouraged me to return to the dealership and to meet with Chris which I did. Both Chris and Patricia assured me that they did not want to pressure me. Their concern was that my car buying experience be a exciting and happy occasion. I was assured by Chris & Patricia that there was "no pressure to buy the car if I felt indecisive & we can find the right car if that is what you prefer". I did drive the car again, plus another one on the lot. Again I was told if I wanted them to contact me when the "right" certified used vehicle was available, they would do that. Bottom line was my satisfaction. Empathy & support exuded from both of these folks. My feelings of indecision were laid to rest & I drove off the lot with the car I purchased the day before and felt elated with my decision. Their professional demeanor and assurance of "no pressure" to take any vehicle I did not love was clearly communicated. I had an hour drive home and every minute of the trip I knew in my heart I had been sincerely assisted in making the ultimate decision. I love the car I bought. More
Great Experience Came to Keeler after a bad experience with Lia Honda the day before. Emailed about a car on Saturday and received a phone call as soon as the dealersh Came to Keeler after a bad experience with Lia Honda the day before. Emailed about a car on Saturday and received a phone call as soon as the dealership opened and was test driving the car I wanted a couple hours later. The salesman, Nick, was very knowledgeable about the CRV and made the whole experience great. I purchased the vehicle on Monday and was in and out within an hour driving my new CRV. Due to the great customer service I will be bringing my car to Keeler for all maintenance services and would recommend Keeler to anyone looking for a new Honda or BMW. More
Mini van They located 2019 Odyssey elite in a short time and we were able to take delivery within the month Price was fair and they stuck to all agreed upon They located 2019 Odyssey elite in a short time and we were able to take delivery within the month Price was fair and they stuck to all agreed upon numbers More
Outstanding This experience should be the model for every dealership. Thank you Adam and Fred. No pressure, friendly, professional, knowledgeable and patient from This experience should be the model for every dealership. Thank you Adam and Fred. No pressure, friendly, professional, knowledgeable and patient from beginning to end. Went through the entire vehicle operation including all aspects of navagating the computer display and features l was unaware of. More
Made the process very easy I was lucky enough to not have to finance the last car I bought 10 years ago. I was not sure I was doing the right thing. Bill made me comfortable w I was lucky enough to not have to finance the last car I bought 10 years ago. I was not sure I was doing the right thing. Bill made me comfortable with the process. Everything went very smoothly and I am very pleased with my vehicle. More
Things came together quickly Last weekend I decided that it was time to buy a new car. I had ridden in a friend's Honda Fit on a car pool road trip and was comfortable in the back Last weekend I decided that it was time to buy a new car. I had ridden in a friend's Honda Fit on a car pool road trip and was comfortable in the back seat. With the seats folded down, there is a lot of room for a small car, and the up to 36 MPG was a bonus. Of the 4 Honda dealers in the Albany area, Keeler was the only one that had a Honda Fit Sport model with the 6-speed manual transmission. By Monday afternoon, I took a test drive, and took delivery of my new car on Tuesday afternoon. The salesman, Adam Dorn, took care of contacting the insurance company and getting the new plates for my car. The whole process went very smoothly. Several other employees, including the general manager sent me emails to see if they could help me with any questions or problems which may come up. Definitely recommend Keeler Honda, and my salesman Adam. More
Stress free pleasant experience I have had the pleasure of buying 4 cars from Keeler Honda every time they made the process of buying a car as easy and stress free as possible, also I have had the pleasure of buying 4 cars from Keeler Honda every time they made the process of buying a car as easy and stress free as possible, also they have beaten every dealer in the areas price each time I would highly recommend giving them your business! More
Wendy Darling is the best! My husband and I have purchased three cars from Keeler and have worked with Wendy all three times. We specifically ask for her as she treats us like My husband and I have purchased three cars from Keeler and have worked with Wendy all three times. We specifically ask for her as she treats us like "old friends" and makes the experience pleasant and painless. I recently had to make an appointment with Wendy for a service call. She solved the problem quickly and was very nice about it, considering it was something I should have been able to figure out on my own! She is always patient and smiling when I need her assistance. We highly recommend working with Wendy when purchasing a new vehicle from Keeler. More
Wonderful Service My husband and I just purchased a vehicle from Wendy Darling. She was so friendly and helpful! She went above and beyond to make sure our experience w My husband and I just purchased a vehicle from Wendy Darling. She was so friendly and helpful! She went above and beyond to make sure our experience was enjoyable and pleasant. We will definitely be going back to Keeler Honda and Wendy for future vehicle purchases. More