Keeler Mercedes-Benz

The absolute Worst Benz dealer in the USA. Constantly rubbing two nickels together to make a penny! Charges for credits cards and marks up by at least 1/2 a % over what they’re charged. Tried Constantly rubbing two nickels together to make a penny! Charges for credits cards and marks up by at least 1/2 a % over what they’re charged. Tried charging an undisclosed “core” on a new wheel. As if I should have to pay them $150 to keep what is already mine. This on top of a 1200 wheel, as if they were doing me a favor when I could find OEM wheels online for $750. Quoted $260 for a new Tpms sensor, when OEM from Helms Brothers ( a very classy Benz dealer) has online new for only $87. Scratched the xxxx out of my hood with their post service wash, and then tried denying, saying its touchless. Yeah, OK! 🙄 I can go on and on, why Keeler should be avoided at all costs! Go to them at your own risk. Me, I’d rather drive an extra hour and goto to either Manchester or Springfield. This dealer is a cheap and as unprofessional as they come! Not worthy of being an authorized Benz dealer. MBUSA should re-evaluate their franchise and at a minimum enforce some more stringent code of operation to preserve the MB brand! More

Excellent service department! All issues were addressed thoroughly and professionally. Staff is friendly, courteous and professional. All issues were addressed thoroughly and professionally. Staff is friendly, courteous and professional. More

Excellent communication, diagnosis, service and ease of making my appointment. Highly recommend Keeler Mercedes Benz. making my appointment. Highly recommend Keeler Mercedes Benz. More

Keeler is excellent! Friendly from the time you enter till you leave. Knowledgeable excellent customer service. I highly recommend. Friendly from the time you enter till you leave. Knowledgeable excellent customer service. I highly recommend. More

Friendly, courteous, professional, and efficient. I feel confident that our vehicle is in good hands I feel confident that our vehicle is in good hands More

Keeler Mercedes in Latham always takes care of me. Paul Martell from sales and Matt Pagan from service are simply the best. In my personal opinion, it is them too that make the dealership so great. . Paul Martell from sales and Matt Pagan from service are simply the best. In my personal opinion, it is them too that make the dealership so great. . More

Matt Pagani in the service department is great. Service was done quickly. Staff is friendly Service was done quickly. Staff is friendly More

Place was clean and efficient. Service representative was outstanding. All vehicle repairs were accomplished in a timely manner. Service representative was outstanding. All vehicle repairs were accomplished in a timely manner. More

Very professional. Paul Martell worked to get us the car we wanted at an affordable price. Paul Martell worked to get us the car we wanted at an affordable price. More

Eddie was tremendous in helping me with my service. Super friendly and went above and beyond. He was great to work with and I look forward to dealing with him in the future. Super friendly and went above and beyond. He was great to work with and I look forward to dealing with him in the future. More