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Keene Chrysler Jeep Dodge

Keene, NH

4.3
173 Reviews

410 Winchester St

Keene, NH

03431

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Showing 173 reviews

September 12, 2021

Just leased my 13th or 14th vehicle. So many I’ve lost track! Very easy transaction. A great experience as always. I’ll be back in 3 yrs! More

by janejeep57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Brian, Dustin
Sep 30, 2021 -

Keene Chrysler Jeep Dodge responded

janejeep57 Thank you for the great review

August 24, 2021

I recently traded in my Jeep Wrangler for a RAM 1500 pickup truck. Although I loved my Jeep, it lacked the creature comforts, and space that I needed. Once I test drove the RAM, there was no turning b More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
Sep 30, 2021 -

Keene Chrysler Jeep Dodge responded

David, Thank you for the great review, Steve is one of our best. He and his team are always willing to help as you get to know your new truck. If you have question don't hesitate in reaching out.

August 14, 2021

Took my 2015 Ram Ecodiesel in for it's usual service appointment, was treated courteously and given a loaner and my vehicle was promptly serviced, have been getting serviced here since the late 80's alw More

by bosqueb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service adviser
Aug 16, 2021 -

Keene Chrysler Jeep Dodge responded

bosqueb2, Although no one likes to read a bad review, I as the General Manager take each one with open eyes and heart. For this is the only way we as a company can improve. I do remember speaking with you, and I am sorry that after all these months you still have bad feelings. However, I wanted to take this opportunity to let you know that since our conversation, our service advisors, and our entire service team has gone through an overhaul. (rude and non responsive is not an option) And although everyone is looking for employees, we have been lucky enough to have found two, that not only want to work, but do not have the bad habits of old. Our Service Manager, and I are dedicated to taking care of all our customers. As always if you have any question, or would like to talk please call 603-357-0808 Best - Larry Monson

Aug 16, 2021 -

bosqueb2 responded

This review has been deleted because the dealer fixed the problems.

Aug 17, 2021 -

Keene Chrysler Jeep Dodge responded

Give me a call

Aug 17, 2021 -

bosqueb2 responded

bosqueb2@gmail.com

Sep 30, 2021 -

bosqueb2 responded

A month ago I thought I deleted this review and wrote a positive review, just got a note from the dealer asking why there was still a negative review up, well, I see half the review was still up, it's now been deleted and all my issues have been resolved, my thanks to the dealer for being honest and timely.

August 12, 2021

This is my third purchase in 4 yrs. I live in a different state 1 1/2 hours away to by from them, that says it all. More

by bdommke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephe/Paul
Aug 17, 2021 -

Keene Chrysler Jeep Dodge responded

Thank you for the Great Review

July 20, 2021

They did not have what I wanted I was very specific Stephen helped me order what I wanted and amazing customer service! 100 percent Recommend More

by Jeepgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Robinson
Aug 04, 2021 -

Keene Chrysler Jeep Dodge responded

Jeepgirl, Thank you for the great review.

Aug 04, 2021 -

Keene Chrysler Jeep Dodge responded

:)

July 14, 2021

Fran our salesman was an absolute pleasure to work with. He was knowledgeable, friendly and made the whole truck buying process a pleasure. I will recommend Fran and the dealership to anyone looking to purc More

by whatsgnu2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran Gordon
Aug 04, 2021 -

Keene Chrysler Jeep Dodge responded

Whatsgnu2 Thank you for the great review. Fran is one of our best!!

July 14, 2021

I would definitely recommend this dealer . It was super easy and everyone there was very friendly. From start to finish they made the entire process so smooth and fast . More

by travisbrassor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Zipps
Aug 04, 2021 -

Keene Chrysler Jeep Dodge responded

Thank you for the great review. We are super glad that your experience was smooth and fast.

July 02, 2021

Brian went above and beyond to make sure I was properly treated! Couldn't be happier with the whole experience! More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duston in finance., Brian Zipps
June 24, 2021

No pressure salesman, in and out with no hassle! Left feeling great. Would definitely buy from them again in the future. Phil was AWESOME!!!! Thanks More

by lorianne603
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Castelli
Aug 04, 2021 -

Keene Chrysler Jeep Dodge responded

Lorianne603, Thank you for the GREAT Review. Phil is amazing we would agree.

June 18, 2021

Francis was very friendly, polite, and courteous. He made sure my 93 year old Dad was able to enter and exit the Jeep before trying to sell me this vehicle.I would recommend this sales person to others. More

by faulknersonya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Gordon
Aug 04, 2021 -

Keene Chrysler Jeep Dodge responded

faulnersonya, Thank you for the great review. Fran is one of our rising stars. New to automotive sales and we are exited to see what he can do. I'm so glad you had a great experience with Fran. If you have any question as you get to know your new vehicle, Fran is always willing to help.