Keene Chrysler Jeep Dodge

The positive buying experience we received from Brian Zipps and Keene Chrysler Dodge Jeep Ram was outstanding and is what brought us back for our next purchase. (first purchase 2016 JKUR). My wife and Zipps and Keene Chrysler Dodge Jeep Ram was outstanding and is what brought us back for our next purchase. (first purchase 2016 JKUR). My wife and I contacted Brian Zipps when we started our search for a 2021 Jeep Gladiator Rubicon ecoDiesel. We met with Brian on Christmas Eve day for a test drive, and stared the buying process. Brian is not pushy and goes above and beyond to make you feel respected and valued. It's this respect and professional curtesy that makes the buying experience so pleasurable - you leave knowing that you received the best deal that is possible. More

I am 68 and have purchased 9 new cars. I HATE it!OK. I am 68 and have purchased 9 new cars. I HATE it! OK. Stephen Robinson. He is real. Called him cold from Maryland in November about ordering I am 68 and have purchased 9 new cars. I HATE it! OK. Stephen Robinson. He is real. Called him cold from Maryland in November about ordering a Cherokee Trailhawk for our relocation to NH. (Had checekd out Dealer Rater and others). Stephen was direct and informative. Vehicle arrived a couple days before Christmas and Stephen simply explained my purchase options in a matter of fact manner. There was no question in my mind that this was the vehicle that met my needs. I looked at everything from Subarus to Toyotas. I know the value of rock crawler mode and armored undersides. I also do not have $60K to spend (might have bought a Gladiator if I did). Then Stephen took us to talk with Duston. I explained to Duston I was not going to pay for pinstripes and he laughed. He sold me an extended warranty (I actively bought it in reality). After going through the warranty contract and combined with my understanding of the new vehicles, It only made sense. These vehicles are now "Drive by Wire", like a fighter jet. Mechanicals are sound and not an issue. But the control systems are a nightmare and a real financial risk. So I bought the 8 year contract. Basically, I think FCA should warranty the systems for the same as the power train. But this would increase the price of the vehicle and make it seem uncompetitive. So it is an add on I think is insane to forgo. I bought this to take the place of my 08 Liberty with Mercedes manual truck transmission which earned its living as a trailworker vehicle. I ordered the Trailhawk with everything but the sunroof option because my intention was to replace the Liberty. The wheelbase of the Trailhawk is the same but the rear end is almost 12 inches shorter. It also has much greater ground clearance. These make it a better work vehicle although trail tools would have to be put in a turtle top. On the plus side, there seems to be greater width in the passenger cabin and it will truly fit 4 trail workers where no one wanted to ride with us in the Liberty. BUT, it is too pretty for trail work! So the Liberty gets a reprieve. VERY different from our car buying experiences in the MD/DC area. I found NO pressure and no wasted time. Thank you to all at Keene Jeep! More

Phil was a great help with me being out of state. Honest and easy to work with. Easy transaction once there. Good helpful people and dealership. and easy to work with. Easy transaction once there. Good helpful people and dealership. More

Stephen Robinson was an excellent representative - walking us through all concerns we had in purchasing our new Ram, as well with keeping in contact with us after we drove away in the truck. We were walking us through all concerns we had in purchasing our new Ram, as well with keeping in contact with us after we drove away in the truck. We were also greeted and treated well by Manager Paul Blanchette, as this was our third purchase through this dealership. More

Excellent experience with Stephen Robison. He was very helpful and dedicated to getting details along with trying his best to make a deal work. I got a great truck and would defiantly do business there ag helpful and dedicated to getting details along with trying his best to make a deal work. I got a great truck and would defiantly do business there again More

The whole buying process was great! Phil Castelli went above and beyond to get me my new Jeep, I've been a customer for many years there with not one complaint! The service department is one of the be above and beyond to get me my new Jeep, I've been a customer for many years there with not one complaint! The service department is one of the best around! More

Phil Castelli and Duston Blanchette were helpful and patient throughout the sales process. Also, the trade in process for my car was informative and helpful. patient throughout the sales process. Also, the trade in process for my car was informative and helpful. More

Dodge Durango Purchased. Our experience was excellent. Understandably, buying a car can be a stressful time. It's a large purchase, there are so many options, and sometimes it seems as though the sales Understandably, buying a car can be a stressful time. It's a large purchase, there are so many options, and sometimes it seems as though the sales persons are hurried to make a sale. Now toss in Covid. While we were initially feeling apprehensive about looking for a vehicle during this time, our buying experience with Keene CDJR was one of the best car buying experiences I have ever had. We initially wanted to look at a Jeep GC and after explaining our needs, Steve knew right away it wasn't the vehicle for us and what would really work for our family. He was very straight forward and honest, he didn't pressure us to buy outside of our price range and best of all, he found the color I wanted in short order. We received a fair trade in value for my used car and the signing was hassle free with no hidden surprises--what we were told would be the monthly payment was accurate at the signing. I strongly recommend giving them a a shot to help you, too. I told Steve I hardly give a '10' for anything, but I can honestly say, in this instance, it's a piece of cake. Great experience all around! More

Keene Chrysler made the purchase of my new Ram 1500 Truck quick and easy, coming from a different state to purchase was not an issue, the salespeople were all very friendly and assisting, Brian new I had a s quick and easy, coming from a different state to purchase was not an issue, the salespeople were all very friendly and assisting, Brian new I had a short window of time to come purchase and pick up my truck and he and the finance team made it happen, with time to spare. I would recommend this dealership to anyone that lives close by, or anyone like me who is willing to drive 3 hours for great service and people! More

I just purchased my Jeep with Brian at Keene Chrysler and it couldn’t have been easier! Best experience buying a car ever and would highly recommend! Brian responded to my emails quickly and went over ever it couldn’t have been easier! Best experience buying a car ever and would highly recommend! Brian responded to my emails quickly and went over everything on the Jeep thoroughly. More