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Keene Dodge Chrysler Jeep Ram
Jarrettsville, MD
89 Reviews
At Keene Dodge Chrysler Jeep Ram, we're proud to serve the drivers of Jarrettsville with some of the most popular vehicles around Maryland, and the country. We're committed to giving drivers from across the Bel Air North, Fallston, Parkville, Arberdeen and Towson region the best in customer service, with a topnotch selection of brand-new vehicles to choose from, as well as an extensive inventory of pre-owned car, truck and SUV. Plus, with our expert finance, service, and parts centers in house, we strive to be your one-stop dealership for all your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 89 reviews
June 12, 2023
Dealer lied to us, bought a brand new car, and we found out the car had damage to it and the dealer re-painted the car. Keene Dodge lied to us, never told us about any damage and now will not take back th out the car had damage to it and the dealer re-painted the car. Keene Dodge lied to us, never told us about any damage and now will not take back the car. Dishonest dealership, do not do business with them. I would give zero stars if I could. Buyer beware, do not do business here. More
by jameslongmuir
Employees Worked With
GARY SMITH, ROB MILLER, FRANK
February 20, 2023
Outstanding service. Keene treats you like a long-time valued client even when you have not purchased anything from them. It is hard to believe that the service could imp Keene treats you like a long-time valued client even when you have not purchased anything from them. It is hard to believe that the service could improve after purchasing a vehicle, but it did! Then you became like a member of the family. Their patience in answering questions is unparalleled. My family owns a variety of makes and models, more than Keene currently sells. If Keene sold more models, we'd certainly be purchasing even more vehicles from them! -Crystal Pickett More
by CrystalKimball
Employees Worked With
Ashley, Kaylee and I forget who I worked with years ago.
August 20, 2022
Be careful of this dealership for used vehcile. . As they do not disclose all information and ask for a engine code scan.. They will quicly pass you off from sales to service for any complaint. J . As they do not disclose all information and ask for a engine code scan.. They will quicly pass you off from sales to service for any complaint. Just looking do a sale 😀 More
by Bulls
Employees Worked With
Steve Mandel
June 23, 2022
Bought a used Dodge Ram truck there and was very satisfied with the buying experience. Gary Smith was our salesman and he is great; Vinny was our financial person and he is excellent as well. Both satisfied with the buying experience. Gary Smith was our salesman and he is great; Vinny was our financial person and he is excellent as well. Both worked tirelessly to get our deal finalized, even past closing time. Prices are competitive and the people we worked with are friendly and not pushy. Recommend this dealership. More
by Bob H.
Employees Worked With
Gary Smith, Vinny Vendetti
April 01, 2022
I’d stay away from this place. Don’t believe their advertised internet pricing. Was looking to purchase a truck and they not only wouldn’t honor their “advertised” internet price, Don’t believe their advertised internet pricing. Was looking to purchase a truck and they not only wouldn’t honor their “advertised” internet price, they reverted back to MSRP and added another $4995 for BS market adjustment. In my opinion these people suck and are ripoffs! I’ve got one on order for $9K under MSRP so I’m just gonna wait. Good luck with these people if you want to be ripped off. Remember, this shortage isn’t gonna be forever. Bend over when you sell your vehicle if you pay over! Don’t waste your time here. More
by Tim
Employees Worked With
Bruce Hammond
February 23, 2022
Went to Keen to look at a new truck. We were glad we did our homework on our trade-in value and new truck prices before purchasing from them. We would have gotten ripped off. Their trade We were glad we did our homework on our trade-in value and new truck prices before purchasing from them. We would have gotten ripped off. Their trade in value was a slap in the face. We are purchasing a new truck from another dealership that we did not have to dicker back and forth with on prices. We are getting a lot more truck for a better price from this other dealership in PA and the trade in value was good, too. More
by tracyzman
Employees Worked With
CD
