Keene Dodge Chrysler Jeep Ram

Had the truck I need in stock My salesman, Mr Watts was great to work with. He was very help in finding me the right truck. We even went out and compared two trucks to make sure th My salesman, Mr Watts was great to work with. He was very help in finding me the right truck. We even went out and compared two trucks to make sure the one I want had everything I needed. Job well done More

A great labor day I originally came in for a used truck. My sales guy phil answered all of my questions and was very knowledgeable about everything I asked. At the en I originally came in for a used truck. My sales guy phil answered all of my questions and was very knowledgeable about everything I asked. At the end I decided to go with a new ram 2500. This is my second vehicle from keene. I have had experience with new and used sides and also service and gave 5 stars. Everybody is friendly and willing to help. More

Above average sale I purchased my truck a little over a year ago. It was an above average experience. Nothing exceptional. I have been to the service department a handfu I purchased my truck a little over a year ago. It was an above average experience. Nothing exceptional. I have been to the service department a handful of times and they are doing an awesome job. Each time I am there I see them dealing with team member call outs. So I get how it can be frustrating. They never show it. Chris is always wonderful to me and very helpful. When I am there she does a great job of making me feel like I am the only customer they are taking care of. More

Purchasing a new ram It was a pleasure to work with the sales team at Keene Dodge. They were very professional and easy to work with. They got my payment exactly where I n It was a pleasure to work with the sales team at Keene Dodge. They were very professional and easy to work with. They got my payment exactly where I needed and I was very satisfied with my trade in pricing! More

great service The service representative Christina Eldreth friendly professional service when I arrived. She was quick and efficient when I dropped off the truck an The service representative Christina Eldreth friendly professional service when I arrived. She was quick and efficient when I dropped off the truck and obtained a loaner. She assured me that she would be in touch with me by mid-afternoon to let me know the status of the repair. The repair was completed that day and I picked up my truck before 4 PM. She contacted me by email to ask if there were any problems with the repair or service. When I bought the truck in July, everyone I talked with was friendly and helpful. The sales agent, Kaylee Vogtman, kept in touch with me during my search process, keeping me informed of current incentives. Other sales agents from other dealerships never contacted me after my initial visit. Kaylee was the reason I returned to Keene to buy the vehicle. More

Highly recommend Everyone was friendly and professional. All concerns were addressed and fulfilled when promised. I work at a different dealership and was amazed how m Everyone was friendly and professional. All concerns were addressed and fulfilled when promised. I work at a different dealership and was amazed how much easier it was at Keene. More

Out of state ease Purchased the vehicle from Keene after finding the truck I wanted. They did everything to make the experience go well. I like dealers who are up front Purchased the vehicle from Keene after finding the truck I wanted. They did everything to make the experience go well. I like dealers who are up front with what they can and can't do, which was Phil at Keene did. I would highly recommend as this was one of the best experiences I've had. Thank you Phil, thank you Keene Ram. More

Rip off My bank sent them a check it cost me 10.00 to have it overnight they sold the truck and did not return my check. I got a truck at faulkner dodge at a My bank sent them a check it cost me 10.00 to have it overnight they sold the truck and did not return my check. I got a truck at faulkner dodge at a better price and a year newer. Just be careful when dealing with them they are not as honest as they lead you to believe. More

The work was completed but with problems I took the car in because it had a coolant leak. The leak was found and repaired. The residue of coolant was left on the engine so I had to deal with I took the car in because it had a coolant leak. The leak was found and repaired. The residue of coolant was left on the engine so I had to deal with the smell of hot coolant until it was evaporated by the engine heat. While working on that the mechanic found a leak in the oil pan gasket. The gasket was repaired but the oil pan drain plug was not tightened so it leaked oil in my carport. When I looked under the car to find the source of the oil I found and tightened the loose drain plug. I looked around the oil pan to check for more leaks and found another loose bolt. This bolt was removed because it attaches to a bracket that is held on with the oil pan bolts. The bolt that was loose was only threaded in a few threads and it held the lower portion of the air conditioning compressor to the bracket. I tightened that bolt as well. The air conditioning on the car had also stopped working. I was told by the dealership that the air conditioning system may not be covered by the extended warranty and that the diagnostic for it would cost $175. If a covered problem was found then the charge would be covered with the warranty otherwise I would have to pay the $175. Any problem with the air conditioning system should be covered under the warranty, so I am not sure how I would need to pay the diagnostic fee. I had to defer the diagnostic of the air conditioning until I have the money. I did hook up the gauge I have to recharge the air conditioning coolant and it reports that the system is overcharged. This means that the dealership did look at the system some, and may have overcharged it. I realize that the cheap little gauge I have is not a professional tool, but it does raise questions. More

Oil change Ricky was wonderful to work with. He has great customer service and was a nice as could be. He even fixed my rear wiper and took care of 2 recalls for Ricky was wonderful to work with. He has great customer service and was a nice as could be. He even fixed my rear wiper and took care of 2 recalls for me in under an hour. I would recommend Ricky to anyone. More