Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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As a Jeep owner, I went into Keffer for some service on my old Jeep. While there I looked around the showroom and decided that I really liked the Jeep Wrangler Unlimited, but it wasn't until six months la my old Jeep. While there I looked around the showroom and decided that I really liked the Jeep Wrangler Unlimited, but it wasn't until six months later that I started getting serious about making a purchase. Brandon Melendez was there the whole way, at times contacting me with a no-pressure check on my status. When I was finally ready to make a purchase he looked all over the southeast for what I wanted. I had a very specific set of options that I was looking for. Ultimately he ordered my Jeep from the factory and I was updated throughout the process via email by Jeep. What really set Keffer apart from other Jeep dealerships that I talked to was there attention to detail, specifically, their willingness to order and very fairly price some aftermarket wheels, tires, and a lift kit - give me credit towards that purchase based on a credit for the factory wheels - and install all of it before I picked up the final product. I felt like I had made the perfect purchase and without any hassles. Brandon provided tons of assistance with selecting many of the options that I ultimately chose. He was fantastic throughout the selection process, offering expert advice, and coordinating with the Keffer parts department/manager to narrow down exactly what I wanted. After driving my new Jeep for a couple weeks now, I wouldn't change a thing and could not recommend a salesman any higher to future customers. Kudos to Brandon and Keffer for making the sales process so smooth and enjoyable. Thanks. More
Dealt with Leo - I live in Dallas, my son lives in Charlotte, called and was transferred to Leo..Due to the location situation and the limited time frame getting a new car - Leo came through with flyi Charlotte, called and was transferred to Leo..Due to the location situation and the limited time frame getting a new car - Leo came through with flying colors. I talked to him one day and the next day my son met with him and came home with a new car. He had the numbers and did not go over - I felt he respected my son. Definitely exceeded my expectations. Also, I received a call from Joe Williams stating he would be the backup in the event Leo was busy. Very impressed with the dealership, great follow-up, personable and professional. Leo is not the "typical car salesman"! Would definitely recommend Leo and this dealership! More
Willie did a great job answering all my questions and I would ask for him again on my next car I buy. He is very easy to work with and goes out of his way to give me the right option! would ask for him again on my next car I buy. He is very easy to work with and goes out of his way to give me the right option! More
The great service that I received from Julius Tindell from the time that I requested information on-line to the delivery of my vehicle was exceptional. He was very professional and did not pressure us i from the time that I requested information on-line to the delivery of my vehicle was exceptional. He was very professional and did not pressure us into a purchase (which I enjoyed). I love my new car and Keffer will be the first place I come to when I am ready to purchase another car. Keep up the exceptional work. More
I cannot express how much I apprecitatd my experience at Keffer and with Shaun. He was very knowledgeable about the car that I was looking for and knew the answers to all of my questions. I started the Keffer and with Shaun. He was very knowledgeable about the car that I was looking for and knew the answers to all of my questions. I started the this car buying processs a few months ago and Shaun remembered exactly what I was looking for. When it came down to buying the car the process was so simple since he remembered me from a few months back. The process was painless....The trade in value was right on....There was no back and forth and back in forth with the managers in the 'booth'. When the car was ready for delivery he showed me how to use all of the new features and technologies that cars offer these days. Shaun - Thank you to you and the rest of the Keffer team for making this a truely easy and pleasureable experience. I love my new Jeep :) More
I was determined to get a Expedition that was on the lot but Coach brought me down to reality and I purchased a 2012 Charger!. I love it! He's the best salesman in Charlotte and believe me when I say I had but Coach brought me down to reality and I purchased a 2012 Charger!. I love it! He's the best salesman in Charlotte and believe me when I say I had to deal with plenty before I met Coach. More
I worked with Mike Maus and Michael Turner and they made buying a new car easy. I ordered a brand new Grand Cherokee Overland and they were great keeping me in the loop of the status and when it would arri buying a new car easy. I ordered a brand new Grand Cherokee Overland and they were great keeping me in the loop of the status and when it would arrive. I would definitely buy from them again! Chris More
Great job Keffer group. Great selection, knowledgeable staff, quick service and very competitive price. Would definitely return in the future for another purchase. Thank you! staff, quick service and very competitive price. Would definitely return in the future for another purchase. Thank you! More