Keffer Chrysler Jeep Dodge Ram

Went into the dealership with all the intentions of purchasing a vehicle... It started off well dealing with LEO. He was definitely a salesman, for lack of a better term. Somewhat aggressive/ however s purchasing a vehicle... It started off well dealing with LEO. He was definitely a salesman, for lack of a better term. Somewhat aggressive/ however still a deal maker. I was interested in a 2012 Jeep Liberty JET-Edition and LEO was nice enough to let me take it home over night. Like I said, “started off well”. The vehicle I took home that night was a 2012 Jeep Liberty Jet Edition and right out the door it had 37 miles and Transmission Issues. In 1st and 2nd Gear it shifted so hard, it felt as if you were being rear-ended. I brought it back the next day. And pulling up I was greeted by Matt/LEO and I explained that the vehicle was not working properly and I had apprehensions about purchasing that model, due to the reliability issue. That is when it went from okay- To worse. Matt pulled me aside and stated," It’s alright man if you just can’t afford the payment, just be honest with me that you don’t have the money". I was rather insulted. He then proceeded to belittle me with stating, what line of business are you in. I told him i worked for a bank. His response, well you probably don’t know a lot about cars. I told him any buffoon would be able to clearly see there was a transmission issue with the Vehicle and offered to show him in the parking lot. We hopped in and sure enough the car jerked in 1st gear. All Matt and his belittling aggressive behavior turned a situation to exceptionally worse. I Stated I would be interested in a deal and yes I mean a deal on a Grand Cherokee. But they did not want to haggle. I was basically let go from the store and treated rather inappropriate for a dealership that values, "Customer Service”. 8/3/12. I would really appreciate a Store Manager rectifying this issue. Because I fully intend to post about my experience on the internet with multiple websites. More

I would like to thank Charles (Coach)for the calm and relaxing experience I had while shopping at Keffer's Jeep. The Sales team did a superb job, getting me the car I wanted at a very good price. I had n relaxing experience I had while shopping at Keffer's Jeep. The Sales team did a superb job, getting me the car I wanted at a very good price. I had no intention of closing a deal on the day I purchased my Grand Cherokee Overland, but, Charles and his team worked tirelessly to give me a price that I could not refuse. GREAT JOB!! More

My wife and I had shopped multiple dealerships and models in our search for an SUV. Coach was one of the very few that listened to our needs and perfectly matched us with the right vehicle. He was everythi in our search for an SUV. Coach was one of the very few that listened to our needs and perfectly matched us with the right vehicle. He was everything you wanted in a salesmen... knowledgeable, courteous, and willing to help. More

After searching through many other dealers, I settled on After searching through many other dealers, I settled on Keffer due in large part to Juluis. He was willing to work with me on all of the "what-if" s After searching through many other dealers, I settled on Keffer due in large part to Juluis. He was willing to work with me on all of the "what-if" scenarios that I could come up with. Once the basic foundation was formed I meet with Julius to order my new jeep and finalize the deal. Julius stayed in touch with me answering all of my "Is it here yet" text and e-mails. And finally delivering the jeep to my home. I gave the dealership high marks on all accounts except for price, which was very fair. More

From the moment that we met Mike Streng to the close of the sale -- He was professional, prompt to follow up and very geniune. I have a very busy schedule at work and Mike was able to take my calls after the sale -- He was professional, prompt to follow up and very geniune. I have a very busy schedule at work and Mike was able to take my calls after hours and hand delivered me the contract. He made the purchase of my daughter's new car very easy for me. This was my daughter's first car and it was a surprise for her. Mike was kind enough to help coordinate with me and my friends to make it and extra special pick up... Birthday sign in window, red bow and big surprise in the showroom! thank you Mike...you have my future business! More

Cliff was a pleasure to work with! He was extremely friendly and was not the typical pushy salesman. He answered all my questions and made sure that all my concerns were addressed. Cliff and his sal friendly and was not the typical pushy salesman. He answered all my questions and made sure that all my concerns were addressed. Cliff and his sales manager, Andy, worked with me to make sure that I was happy with my purchase while keeping my budget in mind, as well as providing a quick and painless paperwork. Cliff even went above and beyond by checking in with me to see how things were going after I purchased the car! Cliff and the rest of the team at Keffer made my car purchasing experience a great one, and I would happily give my business to them again. More

I buy all of my cars from this dealership. Last week I went in to have my car repaired which was ready on time as promised. While it was being repaired I saw a Chrysler 200 that I really wanted. Joe Maus went in to have my car repaired which was ready on time as promised. While it was being repaired I saw a Chrysler 200 that I really wanted. Joe Maus and Joey Maus went above and beyond not only to make sure that I was able to purchase the vechicle, but that it would also be at the terms I could afford. They are both friendly, professional and very knowledgable. They really care about the customer. I would tell anyone that's in the market for a vechicle to go to this dealership. Joe Maus and Joey Maus made this the best buying experience I have ever had. More

If you're purchasing a new vehicle from Keffer I recommend that you work with Leo Nasralla. He was easy to get along with and we never felt like he was being pushy. recommend that you work with Leo Nasralla. He was easy to get along with and we never felt like he was being pushy. More