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Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
1,464 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service.
We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from.
The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right.
Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,464 reviews
April 01, 2011
I had been to a few other dealerships before stopping by Keffer and the difference in customer service was night and day! My salesman Julius was 100% of the reason I chose to purchase a car from Keffer. He Keffer and the difference in customer service was night and day! My salesman Julius was 100% of the reason I chose to purchase a car from Keffer. He made me feel at home and did not pressure me in any way to purchase a car..a relief for me. When shopping for a car without my husband the other dealerships were focused on getting me to purchase a car quick without giving me time to research or discuss it with him. I felt like I was a walking target to be taken advantage of until I stopped by Keffer. From the moment I walked in I was warmly greeted & taken care of from start to finish. Julius was more than patient to show me the car and explain everything from A-Z. Frank was also great when it came time to be introduced to the sales manager by Julius. In the previous dealerships I visited there was a 3 ring circus of fast talking managers paraded through the office I sat in trying to pressure me into a deal that I didn't even understand....not Frank, he was happy to explain the terms and even give me the paperwork to take home and discuss with my husband. I was able to research my car and speak with my husband without any pressure to "Buy this car NOW!" allowing me to feel confident that I'm making a smart purchase. I am extremely pleased with my overall experience with Keffer and will definitely be purchasing any future cars from Julius! Thank you Julius and the Keffer Family Amanda Teigue More
by ateigue
Employees Worked With
Julius Tindell, Frank Cruz Alvarez, Julius Tindell
Helpful March 28, 2011
The customer service I received at Keffer Chrysler is one that I will never forget. I have purchased two cars from them. My sales person, Julius Tindell gave me great customer service both times. He knew that I will never forget. I have purchased two cars from them. My sales person, Julius Tindell gave me great customer service both times. He knew the product from the inside out, he also new every car on the lot and the gas mileage of each one, which is very important doing these days and time. I appreciate everything that he and everyone else there has done for me when it came to picking out a car. I was able to purchase the car that I wanted with a payment that fit my budget. I was offer other incentives and explained how important they were to have, like gap, tire protection, the train, and a extra warranty. It was left up to me if I wanted to get these things or not and with my experience with my first car I decided with the second car to purchase everything that was offered. Thanks again to Julius and everyone else who gave me great customer service at Keffer Chrysler. I will be back. More
by jcstewart
Employees Worked With
Julius Tindell, Julius Tindell
March 17, 2011
This is the 2nd car that I have bought from Julius. When i contacted him in reference to purchasing a new vehicle, within an hour he called me back with my approval. I was very please with his promptness. i contacted him in reference to purchasing a new vehicle, within an hour he called me back with my approval. I was very please with his promptness. Evryone at the dealership was very friendly and made me feel comfortable. I will recommend Keffer jeep to anyone who is seeking to purchase a vehicle. More
by alexiao
Employees Worked With
Julius Tindell, Julius Tindell
March 16, 2011
I only bought 1 car from Keffer Chrysler. My salesman was Julius Tindell. Julius was very attentive, & did everything to to make my experience at the dealership enjoyable & as smooth as possible. I was & s Julius Tindell. Julius was very attentive, & did everything to to make my experience at the dealership enjoyable & as smooth as possible. I was & stil am very pleased, & will definitely use & recommend this dealership again. Especially Julius Tindell. He is what a salesman is all about. More
by hweeks
Employees Worked With
Julius Tindell, Julius Tindell
March 14, 2011
What can I say about Mr. Willie Hailey? Other than the fact that I would recommend him to any family member or good friend, he is a true professional. He worked with my personality and purchasing style a fact that I would recommend him to any family member or good friend, he is a true professional. He worked with my personality and purchasing style and was never once pushy. His patience and responsiveness won me over and I am so very happy with my new Jeep. If you are in the market for anything on Willie's lot, give him a call. He will be straight up with you and you can't really ask for much more than that. Keffer is also a volume dealer so their prices are unbeatable. Trust me. I tried to beat it everywhere and no one else came close. I will be a Keffer customer for life. More
by JCA'11JeepGC
March 08, 2011
I would like to thank Mr. Julius Tindell for his excellent service. Mr. Tindell has helped with my purchase of three(3) vehicles. Mr. Tindell was very willing to help put me in the vehicle of my ch excellent service. Mr. Tindell has helped with my purchase of three(3) vehicles. Mr. Tindell was very willing to help put me in the vehicle of my choice. He was patient, reliable, understanding,and very helpful throughout. I would most definely recommend Mr. Tindell to anyone that wants to purchase a vehicle. More
by bama02
Employees Worked With
Julius Tindell, Julius Tindell
March 05, 2011
I want to thank Julius Tindell for being friendly and knowledgeable about the two vehicles I have purchased from Keffer Chrysler Jeep Dodge Ram. Julius was able to get me the payment I could afford for knowledgeable about the two vehicles I have purchased from Keffer Chrysler Jeep Dodge Ram. Julius was able to get me the payment I could afford for each purchase I’ve made. He is an awesome salesperson and I would recommend him and this dealership to anyone. The staff has always made me feel welcome. My experience has always been great and helpful. I do appreciate Julius and the dealership for all you have done. More
by qturner23
Employees Worked With
Julius Tindell, Julius Tindell
March 05, 2011
There is a great team at Keffer. I have purchased two vehicles from them and a new one is in the works. Julius is fantastic to work with. He has a great style, very informative, low pressure and overal vehicles from them and a new one is in the works. Julius is fantastic to work with. He has a great style, very informative, low pressure and overall a pure joy to deal with. The dealership operates in a very straight forward manner. I have also received great support from the rest of the sales team and managers. They also have a nice new showroom & facility, with a strong selection of vehicles on the lot. More
by edensambriz
Employees Worked With
Julius Tindell, Michael Turner, Julius Tindell
March 03, 2011
My sales person was friendly and knowledgable of the product. He was able to get me a great rate and awesome payment. I would highly recommend him to anyone who is in the market to buy a new or pre-ow product. He was able to get me a great rate and awesome payment. I would highly recommend him to anyone who is in the market to buy a new or pre-owned certified vehicle. I told Julius what I was looking for in a vehicle and the price point, and he found me exactly what I was looking for. More
by dflat0296
Employees Worked With
Julius Tindell, Julius Tindell
March 03, 2011
We walked in with hopes of any car to help us make it through and walked out with a brand new vehicle (Dodge Journey). Julius exceeded our expectations by far with his superior customer service. He found through and walked out with a brand new vehicle (Dodge Journey). Julius exceeded our expectations by far with his superior customer service. He found us the vehicle we needed for the price we asked. We drove off with our brand new car but also a new friend. I would not only recommend the dealership but will always recommend Julius Tindell to anyone looking for a new or used car. More
by Howland77
Employees Worked With
Julius Tindell, Julius Tindell
